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    Leale's RV - Technicians doing body work on RV with collision damage

    Leale's RV

    (145 reviews)

    Downtown

    I brought my Winnebago Solis to Leales in June 2025 in prep for a long trip to Alaska starting in…read morelate July. It had been a very busy year and I still had many demands on my time that were not related to the trip, and I was stressed. I asked them to do routine engine maintenance and to find out why the dashboard AC had stopped working. They did as I asked and found and fixed the problem with the AC right away. I wanted new tires plus a spare for the trip. Savio referred me to Ramon's and they did a wonderful job with the tires, including locating a rim for the spare. The Solis has no space for a spare. I ordered a mounted from Landed Gear and had it shipped to Leales and Leales followed the instructions for the installation so that the spare stayed put even when we drove the famously rough Alcan Highway there and back. The road is built on permafrost and its reputation has not been exaggerated - we encountered one car with two flat tires - but with good tires and slow driving, we never needed our spare. We also did not experience the problems I've read people have with other brands or improperly installed back door mounted spare tire racks: broken window or warping of the metal doors.

    AVOID LEALE'S RV -- Misleading, Frustrating, and Unprofessional…read more I had a really frustrating experience with Leale's RV, particularly with Michael in their service department. I brought in my 2024 Thor motorhome for a battery-related issue. Michael incorrectly told me that my coach does not support Group 31 AGM batteries and insisted I would need to spend nearly $2,000 to upgrade to lithium. He was adamant, repeatedly citing his past experience working at Thor (from years ago) as the basis for his claims--even though the coach came from the factory with Group 31s. He had a condescending attitude and loves to talk on the phone explaining how experienced he was. Meanwhile, he keeps sending me photos of their posted $239/hr labor rate as if that justified the misdiagnosis or poor service, rather than addressing the actual issue. It felt like a deflection rather than a solution. Thankfully, Savio his manager was able to step in, confirm the unit was indeed compatible with Group 31 batteries, and help me get the right battery installed immediately. I bought the battery myself and dropped it off for a quick, proper install--something that should've happened from the beginning. Although I'm having to pay for the diagnostics even though they have the authorization from the manufacturer to cover the diagnostics! To make matters worse, I was told they wouldn't cash the reimbursement check from the manufacturer (Thor), but they cashed it anyway, leaving me out $700 and damaging my relationship with Thor. I had to chase down Thor myself for clarification and deal with the fallout. Despite talking to them on June 26 and then explaining that they closed the case and zero checks would be cashed. July 16 and Thor confirms the check was indeed cashed. This whole experience left me feeling deceived, ignored, and frustrated. Between the incorrect technical advice, the lack of accountability, and the poor communication, I cannot recommend Leale's RV to anyone looking for honest, competent service. I'm just glad that I did not pay for them to upgrade my batteries at $1,800 because the coach already supports lithium batteries.

    Family RV

    Family RV

    (309 reviews)

    Rented a motor coach for a week with them. Great experience and would use again. It was my first…read moretime operating one (I have owned a travel trailer in the past), and they walked me through how to operate it safely. 500 miles later I felt really comfortable handling it.

    Whatever you do, don't rent from here absolute rental place from hell. And when you bring it back…read moreand tell them all the issues you had, they will try to charge your insurance. And when you try to call and talk to them about the situation, they will hang up on you and not answer your calls, And the very ignorant lady in the office will sit there and try to talk over you the entire time. We should've known from the get-go because of how the rental started already the AC and the generator were not working so they sent my mom to the shop with the RV and had her sit there for several hours while they fixed it. We left on our trip and packed our food for our camping voyage and lo and behold we get there and the refrigerator has completely stopped working and our food has gone bad. We received the rental right after someone else and they did not dump the sewage and it backed up into the trailer. We also had no luck with taking a shower because the shower started flooding out out of the bottom The trailer into the storage area, where it completely soaked all of our things that we had stored. Forget trying to use the awning wouldn't even go out a quarter of the way. And when you return it and tell them about all these issues, they will tell you nothing about discounts or how sorry they were or anything. They will just charge you for running the generator longer because on the form it says you need to run the generator to get the battery charged enough to run the refrigerator so that that's what we tried to do And apparently, we ran the generator too long because they charged us for extra hours . Never ever ever rent from this place zero Customer Service. They just want people to rent from them so they can get their trailers fixed through other people's insurance. Would never recommend them to anyone . There were no broken pieces inside of the RV when returned so that doesn't make any sense. The actual Renter is my mother and my stepfather who I accompanied on this trip. And yes, things got heated on the phone call when I kept trying to speak and was being spoken over. When trying to voice my concerns and feelings they would just talk louder . Still zero accountability for all of the problems that we had with the RV.

    Escape Campervans - The Dreamland Van

    Escape Campervans

    (86 reviews)

    Wanting to try out a camper van, but not really knowing where to start, I stumbled upon Escape…read moreCampervans and decided to book one for myself, my husband, and our two dogs. We ended up planning out our route and partaking on an epic Pacific Northwest roadtrip that eventually led us to Glacier National Park. Throughout the journey, "Peggy", our trusted camper van, led the way. From booking to pick up, during our rental and everything in between, the entire process was extremely easy and straightforward. I was thoroughly glad that I had paid for the unlimited mileage option as we definitely put some miles on Peggy. I was also thoroughly glad that I had paid for the insurance protection because unfortunately we needed to use it, getting a crack in our windshield while driving through the national park. All of the staff that I encountered at Escape Campervans were extremely friendly and engaging. They were helpful and very kind. The camper van itself was given to us in pristine condition and very user-friendly. It was comfortable for our 8 day roadtrip and we appreciated having the kitchenette in the back to cook our meals when we wanted. There was tons of storage and the bed was comfy. it definitely sparked an interest in my husband and I to eventually own our own someday. Thank you, Escape Campervans for making our first camper van experience so memorable!

    Rented a minivan camper for 4 days. Pick up was quick, the young lady was friendly, efficient and…read moreknowledgeable about the camper. The trip went well though the drawers did stick from time to time. As the vehicle lights stayed on for a few minutes after exit/entry when using the restroom at night, the engine had to be run in the morning for a few minutes to charge up the battery. Return was easy. Milton, the young man handling the turn in was friendly and efficient. A little advice: as the gas stations are a distance away from the rental agency, try to return the vehicle with a full tank of gas if possible. Would happily rent from the agency again.

    ViaRV - rvrepair - Updated September 2026

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