My husband and I were going out of town and flew my parents in from California to watch our young kids while we were away. Because my mother doesn't drive and my father is unfamiliar with Boulder, I was not comfortable with him driving our kids around, as both my parents are elderly and Dad is hard of hearing. Friends and neighbors kindly took the kids to and from school. But I didn't know how I was going to get the four of them (grandparents and two kids) to the younger child's violin recital and back on a Friday afternoon.
I decided to call Via after seeing their vans around the neighborhood. I didn't know how they worked and didn't have high expectations that things would work out, let alone that I would be blown away by the service's flexibility, willingness to accommodate, insanely low-cost and extremely helpful and friendly staff.
They picked my parents up at our house, took them to the kids' school, gave the four of them rides to the recital, and another van was right on time to pick them up after the recital and take them home. All of this costed something like $10 for the four of them. I felt so reassured by the staff every time I interacted with them. This meant a lot, as I was nervous about leaving my elderly parents AND two young kids in the hands of strangers to drive them around. I am so grateful that there is such a helpful and friendly service here in Boulder. I will definitely use them in the future. This is an organization to which I also great supporting through a donation. read more