THE GOOD ----------------…read more+ Possibly the best ice cream I've everrrr, everrrr had! ++++ Almond with Toasted Coconuts and Sweet Cream with Dark Chocolate Chips - Sooooooo goood and soooo creamy smooth and solid. Loved both flavors, but the Almond with Toasted Coconuts really stole my heart...and tastebuds. One of the best flavors of ice cream I've ever had...period! ++++ Strawberry and Cranberry with Dark Chocolate Chunk - Once again, so creamy for ice cream. These fruity flavors were phenomenal! Not too sweet and so natural tasting. No "artifical-ness" whatsoever. Being the hugely obsessive strawberry ice cream fanatic that I consider myself to be, this might have been the best strawberry ice cream I've ever tasted. + Menu consist of some very delicious-sounding and interesting flavors, including the Almond and Sweet Cream ones mentioned above, Pumpkin with Ginger Molasses and Eggnog. + Two employees were very friendly, engaging and informative about the most popular flavors. + Taste-testing is certainly allowed. + Two benches for customers to sit on inside, but there is plenty of standing room to walk around and admire the farm cow photos on the wall. THE NOT SO GOOD ---------------------------- - Like most ice cream shops, there was no restroom available for customers, so make sure to empty those tanks below the belt before arriving. MIXED THOUGHTS --------------------------- = Nada. RANDOM OBSERVATIONS -------------------------------------- = Even on a chilly March Saturday evening at around 6 PM, there were PLENTY of folks willing to freeze their tastebuds off here, so that tells you enough about how good the ice cream is here. = Conveniently located right around the corner from the Yale University campus, so you can enjoy your delicious ice cream with some of the world's brightest minds in your company. = According to their story, all of the ice cream served here is naturally produced from the milk of some of their 300 cows, which are housed at Arethusa Farm near Litchfield, CT, hence why their ice cream is so naturally smoooooooth and refreshing and doesn't have a hint of artificial taste in them. Nuff' said!

- A true ice cream gem in the heart of New Haven; shop features a black-and-white interior with…read moreframed photos of the cows from their farm displayed along the walls; space is bright, clean, and welcoming - A couple of benches near the entrance make it easy to sit and enjoy your treat inside - Staff are incredibly welcoming, friendly, and patient--happy to let us sample a few flavors before ordering and even sharing a bit of the story behind their ice cream - Servings are very generous - Phenomenal ice cream--rich, creamy, and full of flavor, tasting natural with nothing artificial; everything we sampled was so good it was genuinely hard to choose what to order

Pretty standard ice cream joint with lots of favors and toppings. Their Oreo flavors tend to stand…read moreout, and they often have fun combinations like Strawberry Oreo, Peanut Butter Oreo, or Coffee Oreo. Not my favorite spot in New Haven, but great location by Yale's campus and the Shops at Yale. Their prices are also very fair for the serving sizes.

Stopped by for a quick sweet treat and I' sure glad I did! The staff was very friendly and ordering…read morewas a breeze. The inside was also super cute and even had a wall of tons of pictures of DOGS!!! Who wouldn't love that!!?? I got the lemon sorbet, which was refreshing and tart. Great amount for the price as well-- 2 large scoops for around $5. My friend got a waffle cone bowl with flavors I don't remember, but she loved it as well.

Went around 3pm and half of the menu items were unavailable. The place was completely deserted with…read moreabsolutely no foot traffic. Service was good considering I was the only there alongside my friend. I got the vegan strawberry sherbet and my friend got the blue cookie butter both ice creams were good.

Tried MilkCraft for the first time a couple weeks ago, and it was definitely a unique experience. I…read moreordered the Blue Biscoff ice cream in a waffle bowl with vanilla wafer crumbles and roasted marshmallow on top. The presentation was super cute, and the place was clean and empty when we arrived, which was nice. The flavor was solid, and the waffle bowl added a nice touch. But when I asked what gave the ice cream its bright blue color, the person behind the counter had no idea. That was a little concerning, especially since... well, let's just say the color stayed with me long after I left. Lips, tongue and yes, even my number two turned blue. Not exactly the kind of surprise I was looking for. Overall, I'd give it a 7.5/10. Fun to try once, but maybe ask a few questions before diving in, especially if you're not trying to look like a Smurf later.

Bill's Carousel is an old-fashioned drive-up ice cream parlor that opened in New Haven, Connecticut…read morein 1959. It was founded by Bill (whose last name seems to have been lost to history). The location originally opened as a Carvel ice cream shoppe in 1957, before being rebranded as "Bill's Carousel" two years later. Since 2008, the establishment has been owned by E.J. Akdeniz, who purchased it from Bill's widow. Akdeniz has no idea what the "carousel" in the ice cream parlor's name refers to, but after talking ownership he put a vintage carousel horse on display next to the order window. He acquired the horse in New Jersey after an old carousel had been dismantled. The biggest seller at Bill's is their soft serve ice cream (24 flavors to be exact), but the menu also features hard ice cream, sundaes, milkshakes & floats, frozen yogurt, Italian ice, slushies, smoothies, flurries, ice cream cakes, and even hot foods like hot dogs, hamburgers and fries. My family and I recently stopped for ice cream at Bill's Carousel while we were passing through New Haven's Westville neighborhood. My wife lived in an apartment in Westville when we first began dating. We used to make walks down to Bill's often to enjoy their delicious ice cream. Bill's was a seasonal ice cream parlor for several years, but it is now open year-round. On this particular visit, we parked in the lot and ordered from the order window. We all ended up getting cups of hard ice cream. I had "Pumpkin", my wife had "Peach", my older son had "Cotton Candy", and my younger son had "Vanilla". Regardless of what type of frozen treat (or even hot treat) that you order at Bill's, you won't be disappointed.

Service was so kind! Ice cream tasted incredible. Very cute atmosphere and fast service. They were…read moreawesome

Friendly staff and a pretty large store. They stay open late which is great if you're looking for a…read morelate night treat. I do think the inside of the store could use a bit more attention. There was a lingering smell and the tables were sticky. When it comes to sweets, I'm a fan of anything in the chocolate or caramel realm. I got a large cone of coffee coffee buzzbuzzzbuzzz! and caramel blondie. The combination was perfect and just the right size.

Delicious! The staff here were super nice girls, let me…read morehave samples to figure out what I wanted. Everything here was so yummy, The place was clean, Quick service, Nothing to complain about, and had all my favorite ice cream flavors.

The soft serve was similar to Costco or Stew Leonard's. Very creamy, dense, and good flavor. I…read morewasn't a fan of the chocolate. It might've just been too rich in combo with the ice cream for me personally. It also stuck to the paper cup and was near impossible to scrape off. We were able to get samples and the chocolate flavor was very icy. Weird. And it was busy when we got there.

It was my first time trying Elena's and i'm so happy I did. The flavor of the day was a rose soft…read moreserve, it was DELICIOUS. It wasn't too sweet and had such a smooth texture. Loved the cone and the variety of toppings. They have a flavor of the week every week and I can't wait to come try more. It's so cute inside and has a good amount of seating. Best part: free lactaid enzyme at the counter for my fellow lactose intolerants!

I've stopped by this location for years now, and although the price has increased, it's great for…read morethe occasional treat. It's amazing to have the cookies when they're still warm after they warm it up for you to-go. My last visit consisted of me trying the brownie with ice cream. Lemme tell y'all ... the Dreamweaver ice cream, which is the purple scoop at the bottom tastes amazing! It contains double choc. cookies in purple s'mores ice cream w/ fudge & white stars. The other scoops of ice cream weren't even needed considering how good that one tasted. Please be mindful that this location is incredibly small, not very spacious. They usually are quick to tend to customers.

Been here a few times and it's think I'm over it!! lol the cookies are a bit gooey! If you're into…read morethat!! It was a little under cooked for my liking!! The pop tart strawberry one was very good too!!

Came here after vacation and still wanted a sweet treat. We couldn't decide on flavors and the ice…read morecream flight was a big bang for your buck. We got the Woodbridge swamp which came with mint cookies, cookie dough, m&ms and chocolate We also got the Blueberry cheesecake, Graham jam (graham flavored ice cream with chili ate covered cone pieces) and Chocolate chocolate chip (very chocolatey) They also give a discount to first responders, but didn't see this until after I paid.

Came here for the first time to get some ice cream. I ordered an ice cream micro flight. It was…read moredelicious. It came with 4 different scoops of ice cream whipped cream and a cherry for 13$ all ice cream at at this creamery is from local Connecticut creamery's . Staff here were friendly and helpful. Would definitely come back again. Chill vibes

Very nice gelato. We got a vanilla and the espresso flavors. I added dark chocolate chunk = dark…read morechocolate chips. I spent about $16 for a small and a large.

As a flight attendant on a private jet, I was arranging catering from Gioia for five passengers at…read morethe request of the lead passenger. I went in personally and spoke with Alex, the floor manager, who was professional and assured me the order would be ready for pickup at 2:30pm the following day. He even took my credit card information to secure the order. In the morning i happened to check my email. I read an email from Alex informing me Gioia would not be able to accommodate my request. After reading the email I did discover Alex left a voicemail at 11pm. In a time-sensitive industry like private aviation, last-minute cancellations create significant unnecessary stress and inconvenience. A follow-up text message after the voicemail would have been appropriate given the urgency and the prior commitment. I appreciate the attempt to notify me. However, once a commitment is made--especially after payment information is taken--it's critical to honor it or exhaust every reasonable effort to do so. I had even offered to compensate the kitchen staff additionally to offset any inconvenience. With a background in culinary arts and restaurant management, I was taught that it's always better to under-promise and over-deliver rather than the reverse. In hospitality, reliability is everything, and word of mouth can either strengthen or damage a business's reputation.