I must agree with the review that says problems start at the top of management. The owner passed…read moreaway and his daughter inherited the building (that's what I heard anyway). When concerns were brought to her about Janice and her staff she mocked me and did nothing. Janice was a marketing director. She became the Executive Director and I do not believe she ever had prior caregiving experience. She never checked / or seemed to care on what was going on inside those houses. She was often understaffed and residents were neglected. From my miserable experience of having my father there I heard of 2 people who died from falls that may have been prevented with proper staffing and care. I also was told of a women who died because she was ill and staff was not doing much to help her. One staff member advocated for her to be seen by a doctor or nurse, but her voice was dismissed and the woman died. That employee was heart broken and left her position there promptly. The final straw for me and two other family members of residents : they were allowing employees to bring their sick children to the home while they "worked" and they all had Covid with symptoms!!! In fact they were pushing them to come to work even though they were symptomatic. Avid this place. It's very sad to see that many of these facilities are mainly focused on making money rather than providing the best care for helpless seniors. It can happen to any of us, anyone of us can end up in a place like this and change needs to happen!! Avoid Villas on Houghton and La Cañada as they are both ran by the same Janice and same corporate office management.

My reason for this review is to thank Bishop whom was the amazing caregiver taking care of my…read moremother. Bishop would always make my mother smile and laugh. She had anxiety and depression with her dementia on days when Bishop wasn't there. There were falls and issues on days when he wasn't there. Mom and other residents said he made the best food. Most of the time The Villas had staff quitting and short staffing where people had shuffle to cover other Villa as well as their own. Thank god Bishop was there making my mother smile till the end! We love you for being such an exceptional human being and knowing mom was getting the very best care when you were there.

My husband has stayed at The Cottages of Tucson for respite care on several occasions. Their staff…read moreare diligent and caring and I never feared that he would be neglected while staying there. The physical plant is lovely and open and residents are able to walk around freely.

The Cottages do very little to care for the patients. The rooms smell like urine, and when my…read morefather gouged his arm, they put Band-Aids on that needed to be taken off, taking off his fragile skin with the Band-Aid.

Don't be fooled by the looks of this place. Looks very upscale, and they charge a fortune. Staff is…read moreconstantly changing. My mother had thousands of dollars in very nice clothing, when she moved in. Months later, there wasn't a single shred of her clothing left. Their excuse was "it must be being laundered". Really? All the winter clothes/jackets, and summer clothes were all dirty at once? Nothing but a bunch of thieves working there. We have moved her to a private home.

Lots of turnover and careless staff by providing inaccurate medications to residents. Staff are…read morejust workers and not true caretakers. Medications are given to residents without gloves and with their dirty hands. Staff seems to be more concerned with sitting, gossiping and ensuring residents are medicated to just sit with no activity. A memory care facility would provide true interactions with residents that stimulates their mind and body. Staff is lazy and food is not ideal for residents (for example, processed foods, hamburgers, hot dogs, etc.). Hoping the new site director turns this place around because theft from residents is high. The cameras may help somewhat but bottom line is, real caretakers and medical technicians are hard to find to provide quality care.

My Mom has lived at Sunrise at River Road for 7 years now. All of the staff have been just Amazing!…read moreThey are always kind, helpful and knowledgeable. I visit my Mom at least once a week, and every time I am greeted with friendliness. It always smells so nice, and residents are engaged in fun activities. I have heard some not so great things about other assisted living facilities. I am so grateful my brothers and I chose Sunrise at River Road for our Mom. It is the best!

This is a wonderful place! My only complaint is the nighttime front desk lady Maya is very…read moreunfriendly. She doesn't smile or greet you when you enter...shes usually to busy watching TV to be bothered. I find it interesting to have someone at a front desk that deals with people all the time like this. This also reflects badly on all the others who go out of their way to be friendly and approachable rather than making you feel uncomfortable. Thank you for your time!

When my neighbor Dee's husband received a serious diagnosis, she was recovering from knee surgery…read moreand needed extra help--especially with the daily tasks hospice doesn't cover. I referred her to Home Care Assistance of Tucson, and she could not have been more grateful. Their team provided caring, dependable support that made a real difference during a challenging time. It gave her peace of mind knowing her husband and home were in good hands. I truly appreciate the compassion and professionalism they showed, and I highly recommend them to anyone in need of extra care and support.

I had a previous employee talk very highly of this place and she should NOT have !…read more they did nothing but have caregivers come out and fall asleep . WORST place EVER ! that woman was a saint speaking so highly of them . RUN!!!

We researched many assisted living homes in the Tucson area and were very fortunate to find Casas…read moreAdobes. The home is very well run with a caring and professional staff. The staff worked with our family throughout my Dads residency and spent time helping us with difficult decisions on his care. Caring for these residents is a very difficult job but this team of experts are always professional, compassionate and helpful at all times. The home is very organized, clean and has a welcoming environment making everyone feel at home.The home is designed with a large great room, tv room and very nice kitchen. It is also located in a quiet neighborhood with a beautiful front and backyard for the residents and family to sit outside. I would highly recommend Casas Adobes over any other homes in the area.

My father-in-law spent his last week in hospice here. I am very happy with the care he received…read morehere. The staff is very nice and treated him well. His private room has its own bathroom and the large-screen tv and cable was included. I'm very happy that we found this place for him.

We highly recommend Amber Lights!…read more A friend told us how wonderful Amber Lights is, they were so right ! We moved our Dad here after the horrible care he received in a rehab facility. Kelly, the sales manager, was so empathic and kind. He promised us that our Dad would have the best care around the clock. Nurse Sandy and her caregiver staff have been there for years, some over 10 year. Marbella and Troy were amazing, kind, caring, respectful, listened and truly cared about our fathers well being! Anytime he/we rang for assistance, they were there in a minute with more than one person. Our goal for our father was to live in a peaceful, caring place, and Amber Lights was certainly that. The grounds are beautiful and the rooms are quiet and cozy. The dinning room is beautiful and the food is delicious! We believe this is the best home for our father in the area, and this was confirmed by every staff member we met. Thank you Amber Lights for being there for our family.

My compliments to Kelly at Amber LIghts, in Tucson. Kelly is an exemplar of how a great staff makes…read moreall the difference when choosing a Senior Residence.

A beautiful facility. Lori Donohue as sales director was very helpful in showing us the place and…read moreproviding much appreciated information. We were impressed by the young and friendly staff members we met and the menu for the noon meal that day we visited was 5 star. I would expect the quality of care to be first rate. We had to defer our joining the facility due to financial constraints at this time, but would love to come back and make this our home in the future.

From the owner: Just minutes from Downtown Tucson, our inviting Assisted Living and Memory Care community provides…read morethe right level of support for a rewarding lifestyle. The Ranch Estates of Tucson has a unique horseshoe layout with an inside/outside courtyard to help foster a close sense of community.