RENT THIS HALL AT YOUR OWN RISK. Herb has no customer service what so ever and has no right to even deal with people. He appears friendlier than Jesus at first, but that is just to get you to sign a contract, which he does not honor. The place is $700 to rent with $200 deposit return if you leave the place as is. So in order for him to keep the mingsly $200, his claims were:
1. We did not put the tables back EXACTLY like we found them. I have video of the place and told him I can send it to him....he said he does not want to see any videos.
2. We clogged up one of the handicap stall and he had to call a plumber to fix it....(mind you he called me at 9am the very next day). First of, we all know aint no plumber coming out this earlier and doing a job that quickly. Let me remind you also, we did not have exclusive use of the bathroom. Though we rented the hall, the bathroom and other common areas were being used by other patrons who were in the other room...drinking.....So unless he had cameras in the bathroom, I don't see how he can determine who broke the bathroom (which I'm pretty sure was perfectly intact).
3. We did not use the bartender, which he paid for the night (which by the way, I specifically told him I will not be purchasing alcoholic beverages at 3pm in a baby shower). And nowhere in the contract did it say we had to use the bar. It said outside drinks were not allowed, but we may purchase beverages from the bar....which we did.
He called me the very next morning, left a message on my machine, telling me the reasons above is why he is not returning my deposit....mind you the place opens at 11am.....meaning he had not even walked through the place by that time, nor did he even give me a chance to discuss. Not to mention that the previous evening as we cleaned the place, there was a drunk guy, whom claimed to be the commander, who was being so belligerent to my guests, including my very pregnant sister. I had to pull my sister away cause it appeared that he might have stricken her if I didn't.
After trying to reach him Herb multiple times, he finally called me back to tell me that he is still not giving me my money back despite that he had no grounds to keep it. I told him I could have just donated the money to the place if he needed it that bad. He didn't have to scam it off me. I'm pretty sure both he and his drunken buddy split it.
SO AGAIN, RENT AT YOUR OWN RISK, BUT DON'T SAY YOU WERE NOT WARNED!!!!! read more