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    14 years ago

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    rag & bone

    rag & bone

    (1 review)

    You know the store must have done something outstanding when you are sitting at home 5 hours away…read morebut still want to write a review and share your experience even though you have never physically been at the store. I've been wanting a certain pair of jeans for awhile, but with lots of retailers having Friends&Family, thinking R&B might have one soon, I decided to wait. This morning, I found out that there was indeed an F&F event but my size was sold out online. I decided to call the store closer to me (45-minute-drive) to see if they had anything in stock. I was out of luck, but was also directed to the stores that might still carry what I was looking for. Long story short, the store that was supposed to carry those jeans told me they didn't have the item, and sent me to a goose chase. After calling 4 stores and had no luck anywhere, I decided to call the Manhasset location. I'M SO GLAD I DID!!! I spoke with Diana (i hope that's how her name's spelled). She could not be more sweet and helpful. She first looked up her own inventory as well as online. As expected, my size wasn't available. She then offered to check other stores and found a few stores indeed still carry the item (while she also explained to me that the actual inventory might not be entirely up to date, and we all know that's the case sometimes, no biggie). Instead of having me call all over to get those jeans, she offered to personally get in touch with one of the stores to locate a pair for me for a charge send. I used to work for the company (which I did not disclose until later), so I know charge send is a service all the stores offered. But among all the people I spoke with today, Diana was THE ONLY PERSON who offered to do that for me, all for a pair of sales jeans!! She literally made my day, and I am so appreciated of her going above and beyond and even went out of her way. I'm not sure why some R&B stores don't seem to be on the same page in terms of customer service, maybe Manhassets location has better training? Anyhow, I know now that I'll definitely be calling Diana and her store from now on when I am in a hunt for some new additions to my wardrobe!

    From the owner: Inspired by a desire to create beautifully constructed clothes, rag & bone prides itself in the…read moretime-honored techniques of supremely skilled, local manufacturers at some of the oldest factories in the country. The importance of quality, expert craftsmanship and attention to detail resonated deeply, informing the brand's core philosophy. With a downtown sensibility, signature clean silhouettes and an inherent integrity, rag & bone continuously redefines urban style.

    Cami Boutique

    Cami Boutique

    (45 reviews)

    Great selection owner and daughter took time to pick all different outfits for each occasion I…read moreneeded something for and had great ideas Was satisfied with my experience Will be returning!

    As many others have already said, the owner is invasive and disturbing. You may not understand some…read moreof the extreme reviews until you experience this place firsthand. Unfortunately, my friends and I stopped in blindly. The owner followed my friends and me at a very close distance, with an egregiously strong cigarette odor. I tried on a long necklace I was interested in purchasing, and I wrapped the length of it around my neck. She said "leave it long" like an order, I explained I wouldn't style it that way, and she was handling it while it was on my body. Her behavior made me feel violated. She said my style is "arbitrary." After that, she took any other item I picked up and put them behind the counter as if I was not allowed to buy the merchandise. To another employee she said, "I don't know why these girls are even in here" and said to me, "Why are you trying everything on? Everything is beautiful. Everything is beautiful." I just had tried on two necklaces. No signage, mirrors everywhere, it was unclear why trying items on annoyed her. I am in disbelief that reviews describing similar experiences date as far back as 11 years and this place is still in business. It was just so unpleasant. It was bizarre. No one should spend money in a place where they are treated this way. Avoid this place if you expect basic respect as a customer.

    Marshalls

    Marshalls

    (30 reviews)

    $$

    When I attempted to return an item with my emailed receipt, Trudy refused to scan the item or…read morereview the receipt. Instead, she dismissed me, sucked her teeth, walked away without a word, and falsely told the Assistant Manager the dress was not in your system--even though I had proof of purchase. Because I found her behavior suspicious, I recorded part of the encounter on audio, which supports my account in addition to your in-store camera footage. This evidence clearly shows Trudy failed to follow procedure and misrepresented the situation to her manager. When confronted, Trudy displayed open hostility. After I told her she was being racist, she abandoned the register and walked off the job mid-transaction. The Assistant Manager later said they would make an "exception" to process the return, which was insulting since I had a valid receipt. The store manager's nonchalant response further demonstrated a lack of seriousness in handling this discrimination.

    I finally found the time to return to Marshalls, and as soon as I walked in, the atmosphere was…read moretotally different from earlier in the year. The clothing displayed in the women's section was unappealing, with the entire section being disorganized. I was specifically looking for spring/summer colors since the weather has been getting warmer, but the clothing was very dark. These issues were only found on the first floor, hence me giving this review two stars, the second floor was very organized and I was able to find my necessities easily. Hopefully this review can lead to positive changes as I truly loved shopping here.

    Vetted - stationery - Updated May 2026

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