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Boynton Beach, FL

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Veterinary Emergency Group

4.2 (204 reviews)
Open • Open 24 hours

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Alfred, my baby.
Jenn D.

Anyone who has watched a sick loved one knows the agonizing dread and fear that come with it. My dogs aren't just pets; they are my children. Watching my youngest, Alfred, suffer through worsening stomach issues has been absolutely heartbreaking. Attempted endoscopy, then he had surgery. Everyone was so kind, caring, and professional. It's an open concept triage and treatment space. I was able to remain by Alfred's side through everything, but surgery (and they had a window to view). Customer service stands higher than any vet I've seen. Plus... they have coffee and snacks.

My dog was sedated for treatment. The team who took care of her on December 24th around 1 am was excellent!
Liz E.

The team the night I took my dog for urgent care was excellent. Everyone from the front desk (I didn't get her name), the nurse (Sheenan, I think her name is but not sure), and the veterinarian were perfect. I was greeted and talked to patiently during check in. The nurse was fast, a total pro, super helpful as she also noticed my dog's overgrown nails, she did so much in just half an hour. The veterinarian is so nice, thorough, very kind, comforting, and calming. Having this team made me feel calm that my dog is in great hands. It's very much appreciated, especially during the stressful holiday season. Thank you to all three who were awesome in every way and for taking great care of my dog. I wish every vet visit can be this great!

The doctor and nurse were very knowledgeable and explained everything well. Everyone we interacted with were friendly and caring and put me at ease during a very frightening situation for both me and my dog. They even brought him a comfy bed to rest in while getting his treatment. They went above and beyond for us.

The morning we were able to have Billy back home! Thank you!

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5 years ago

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3 years ago

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3 years ago

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5 years ago

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5 years ago

Very caring staff whether they are healing your sick pet or you bring you pet that passed away. They are very compassionate.

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5 years ago

Thank you VEG for caring for my senior dog. Everyone was so kind and really cared about Buddy's health. I am so glad we came in.

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7 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

First Visit today with my baby...exceptional experience! Could not be happier with the results.

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David S.

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4 years ago

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6 years ago

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6 years ago

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Amanda R.

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11 years ago

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5 years ago

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David S.

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7 years ago

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3 years ago

Thanks so much to everyone at Veterinary Emergency Group for your kindness and patience with me during a very difficult time.

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4 years ago

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7 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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6 years ago

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6 years ago

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8 years ago

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6 years ago

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6 years ago

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8 years ago

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4 years ago

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7 years ago

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5 years ago

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4 years ago

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6 years ago

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4 years ago

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7 years ago

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Amanda R.

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8 years ago

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10 years ago

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Review Highlights - Veterinary Emergency Group

“Sanmarti and his team Lauren, Marina, Amanda and Olivia for taking such good care of my baby Bunsen.”

Mentioned in 4 reviews

Read more highlights

Pet Emergency and Referral Center

Pet Emergency and Referral Center

(66 reviews)

We were so pleased with the procedure Dr. Lechner and her team did on our sweet dog. It was so…read morestressful and scary but once we brought him here, we felt so much more confident that he would be ok. They did a wonderful job from check in, answering the excessive number of questions we had, performing the procedure, and following up with us. We were very nervous to take our dog to a new vet (our regular vet doesn't do this emergency procedure), but it was a phenomenal experience. I highly recommend this practice to anyone needing emergency vet services.

I had a very frustrating and disappointing experience at Pet Emergency and Referral Center…read more I came in specifically because my primary vet does not have a CT scan machine, and my 80 lb dog has a growth on his chest that needed imaging. When I checked in, I clearly explained that I was there for a CT scan. The younger staff member at the front desk was polite and checked me in without issue. After waiting, I was seen by Dr. Jessica Martin. She checked my dog's vitals and examined the mass, then confirmed that he would need a CT scan--which is exactly what my primary vet had already told me, and the reason I came in. However, she then informed me that their CT machine cannot accommodate a dog of my size and recommended I go elsewhere. This was extremely frustrating, as it could have been addressed before I was checked in, given that I clearly stated my reason for visiting. The situation became worse at checkout. I was told I needed to pay for the visit, which I questioned since I came in for a CT scan that could not be performed. The younger front desk staff member understood my concern, but another employee, Gretchen, intervened. During the discussion, Gretchen told me that I had not said I needed a CT scan when I checked in, and even stated that if I had said that, it would be a different situation regarding the bill. At that point, the staff member who originally checked me in overheard and confirmed that I did clearly say I needed a CT scan. Despite this, Gretchen immediately reversed course and stated that it didn't matter, that a consultation was done, and that payment was still required. This contradiction was frustrating and made the interaction feel dismissive and unfair. While a brief exam was performed, it ultimately resulted in the same conclusion I already had, without providing the service I came in for. Better communication upfront could have avoided this entire situation. I also want to specifically note the conduct of Gretchen at the front desk. Her tone was dismissive and argumentative, and her inconsistent statements during the interaction only added to the frustration. This reflects poorly on the professionalism and customer care at this facility. I would not recommend this location based on my experience.

Boynton Beach Animal Hospital

Boynton Beach Animal Hospital

(11 reviews)

Many more years and now more pets at this spot and still…read more They always discuss multiple options and the entire staff is so knowledgeable and patient Will keep coming here

If you are considering using this animal hospital for even a goldfish, please do yourself a favor…read moreand DO NOT. dr. Netzly, the "veterinarian", is not only unprofessional, rude, petulant, and unsavory, he is a consummate liar. I made an appointment to simply have a rabies shot given to my beloved dog. When I saw that I was five minutes late for her appointment, I called the office and communicated the fact that I would be a bit late for the appointment. I arrived exactly twelve minutes late for the appointment. This "dr" stated in a response to my review that I was 40 minutes late. A lie! And later in the appointment he told me that I was too stupid to find his offices. FACT I assume that my Ph.D. is not ample educationally for his belittling, his rudeness and his unprofessionalism in his less than modern, uncomfortable and shabby offices. I brought Sophia into the tiny examination room with a muzzle that I requested as I know that she doesn't like to be prodded and needled. I held her and this "dr" entered the room, without a hello, without introducing himself to me and asked me if I was holding her. I stated to him that I was. He said to me, and I quote, "I heard that bullshit comment before." I stood up and calmly asked him not to speak to me in that manner. He looked at me in the same manner that Sophia looks at me quizzically! I should have left at that time as I realized his negative energy and attitude was from being twelve minutes late, but I didn't. So I said let's just do this and be done with it. I grabbed Sophia around the chest and secured her muzzled head while he injected her. Somehow she then managed to wriggle backward out of the muzzle and my grip and, unfortunately, bit the "dr" on his wrist. He became inconsolable and began yelling to the vet tech to call the humane society that my shepherd mix was a vicious dog. I pleaded with him to please reconsider, that I was so sorry that she had reacted that way but he was resolute (not realizing at that point that this would be considered an occupational hazard). Then I told him that I was a Vietnam Veteran and to please give her a break for my sake. His response, and I quote, was, "I don't give a shit who you are or what you did." Sophia never bit anyone, prior to this incident and the only report on her was her off of the leash. Another lie by this 'dr'. It is my humble opinion that he should seriously consider retirement before he inflicts his negative emotions, his nasty attitude, his ramshackle offices and his unprofessionalism on another unfortunate, unprepared animal and owner.

Veterinary Emergency Group - VEG veterinarians in surgery

Veterinary Emergency Group

(65 reviews)

My male cat Kona had urinary blockage. As he's my first male cat, I had no idea what to do but I…read moreknew it could be deadly so I got him to VEG right away. They got us into a treatment room, went over a few less invasive options but while none of that worked, he got pain meds and they cleared the blockage under a light anesthesia. I was surprised he had to stay for 48 hours, but they explained why it was important. He got a recovery cage in a quiet cat room and I was able to visit a couple times a day till he was ready to go home. The vets and nurses were all helpful in answering my questions. Kona has been home for 3 weeks now and doing great on a new diet and a fancy new water fountain. For anyone who goes there with their pet, here's a few details I can share: There is plenty of parking there. They have a lot of patients and some are in more dire situations than your pet and I think they do their best to triage who needs what and when. Due to that, there's times when you may have to wait a bit to get someone to come over and answer a question. They have a little area with coffee and drinks. They have a few rooms with couch beds in case you need to sleepover with your fur baby. They even have blankets for humans. They can text you and call you 24/7. Sometimes you have to wait for a Dr to get on the phone but as I said, some patients are in more urgent need. Once Kona was stable, I did my best to respect that. If your baby has to stay overnight, the staff does visit and give them attention to check on everything periodically, they are not just left in the cage. They will send discharge documents to you and your regular vet. I have been there before with both my cats when they had diarrhea for too long and got dehydrated. It was a much less dire situation then, but that was a positive experience too.

If you need an emergency vet, go somewhere else. Taking a…read moredog to emergency is already a horrible situation to be but when you meet a vet who pretends to care while taking as much money from you as possible it is even worse. I have to say that part of the staff really seems to care but my experience with the vet Raluca Anghel was not the best. She pressured me and made me feel horrible as I tried to decide what to do about the situation. First she recommended me to leave my dog overnight for a cost of over 5k than when I said I wouldn't leave my baby there she started saying my dog was not responding to the treatment and very quickly her new alternative was euthanasia. So if I had paid 5k to leave my dog there would I pay 5k to have her euthanized the next morning? The whole interaction with her was awful and it was just not worse because I was basically unable to think straight. I left with a 2k bill and without my baby. When I asked for the exams she said she did, they sent me a few things but even though I paid for a ultrasound I didnt get any images. I emailed them about it and they say they didnt save it. Why would I pay for something and they would not keep it to share with me if needed? When I emailed them questioning I receive no response. One disappointment after another. I have other dogs so I already did my research on other Emergency vets in the area and I hope you do as well instead of taking your loved pet here.

Access Specialty Animal Hospitals - Palm Beach County

Access Specialty Animal Hospitals - Palm Beach County

(130 reviews)

I guarantee you they will kill your pet. The reviews here are true…read more ACCESS failed my pet and they will fail yours too. My cat had CKD and was treated very well at VEG. Then I took her to Access for additional care as a primary and they were difficult. Her values worsted at ACCESS. They inserted a feeding tube in her and when I slowly became aware of their unhygienic practices (caged pets, urine in blankets unchanged for 2-3 days, food in water bowl, difficult front desk staff) I immediately wrote a negative review for people out there. They immediately shut off all care for my cat including all prescription medications as a way to punish my cat to send a strong response to my negative review. They delayed releasing medical records so no other emergency vet could immediately treat her and no primary could prescribe her medications in time. She was in critical condition when they abruptly cut of service. They left me without feeding syringe to take home and give food through the tube. I had to go to an emergency to get tubes and meds. I contacted many hospitals across Florida and they were not shocked about Access as they are aware of them being difficult. Her condition got worse and so I took her back to VEG and they ran blood work. Turns out my cat had astronomically high values for white blood cells and very low platelets. Access did not run the full blood work to catch any of this. She got internal bleeding and sever infection from being at Access cages and overall poor / unsanitary conditions. Her blood work was never done to catch any of this. They only ran 2-3 values while ignoring full comprehensive care. Her blood work looked great on the 26th of April when she left VEG and just within a month of care at Access she was as good as gone. Plateles so low that additional testing at other clinics would put her at risk for more clots and bleeding. I assure you that no care is better care than Access. Please carefully review all negative reviews for a full perspective. They flag and delete negative reviews so you can imagine the volume of negative experiences people are actually having and aren't being reported.

Unfortunately, my pet Yorkie had an emergency.While the medical care was great, and the way they…read moresaw my dog very quickly and addressed the situation in a timely manner . And I will forever be grateful for them... However the receptionists all were very bold, callous, and cold the way the deposit was pushed felt very distasteful. It came across as excessive and poorly timed we as pet owners are very vulnerable and especially given the stress of the situation. It took away from what would have otherwise been a positive experience."

LeadER Animal Specialty Hospital - Benny in his hospital bed.

LeadER Animal Specialty Hospital

(12 reviews)

This is THE best emergency vet clinic I've been to. Yes- it costs money to save your dying, hurting…read morepet, but it's no different from a human ER. But nonetheless, the staff took such prompt care of my sweet Felix when I had to rush him in. From the front desk to the nurses to the doctors. They made such an anxious situation for me more calm. And I suffer with crazy anxiety especially when it comes to my fur babies. My animals are priceless and I'll spend every last penny that I have to make sure that they're healthy and striving. Remember- when you have an animal- it comes with responsibilities, it's like having a baby. Nothing will be free (remember people we live in America, we practically have to pay to breathe). I was kinda timid of trying this place because some of the negative reviews people have left- well let me say thank GOD I didn't even let them prevent me from going here-when there's an 24/7 vet hospital that's right nearby and was able to take my feefee as a stat and took IMMEDIATE care of him. It was nothing I've experienced from using other animal hospitals. I'll say- my experience might not compare to others, but sometimes you have to be reasonable especially when you want your animal WELLLLLL taken care of. Thank God, I chose this place to go to and thank you so much once again leader staff. My Felix is happy and himself again. I couldn't be any happier

Amazing... Dr. Jordan and her staff was amazing... Obviously and ER is not a place you want to…read morevisit but LeadER was great for us. They seemed to definitely pet the pet over profit and gave better or more cost effective solutions than the place we visited before. KUDOS

Veterinary Emergency Group - emergencypethospital - Updated October 2026

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