A dear little cat somehow got into the garage and hid. Sweet little thing was injured (she had a stroke). After going to two other vets, I took this helpless stray to VEG in Boynton Beach. Everyone there was wonderful! Professional, really compassionate, and did everything they could for her. We are so fortunate to have these amazing caregivers in our community. Thank you! read more

Simply put, they saved our boy. I know you're a dog owner reading this now, deciding on where to take them - stop searching, go HERE! The bedside manner, the hard work and the amount of effort they undertook to save our boy with the limited funding we had, in our most vulnerable moment, blew me away. The staff up front deserve an award for how sweet and caring they were. Dr. Bickell needs a medal for bringing our boy back to us. Louie will forever be in their debt, as will we and it's worth every penny. Stop searching, GO HERE read more

The doctor and nurse were very knowledgeable and explained everything well. Everyone we interacted with were friendly and caring and put me at ease during a very frightening situation for both me and my dog. They even brought him a comfy bed to rest in while getting his treatment. They went above and beyond for us. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Boynton Beach, Florida

This is the fourth time we had to take our dog here. Each time, the staff and doctors were incredible. They were compassionate and caring. I would totally recommend this facility. Unfortunately, our last visit required them to diagnose and refer us to another emergency facility with specialists. This facility on Southern Blvd in Royal PALm Beach was a Nightmare. They were only concerned with the almighty dollar. We ended up having to put our dog to sleep but we're not allowed the privacy to say our goodbyes. They didn't remove the cone on his head so we couldn't give our last hugs and there was staff walking around the room invading our last time with our little one. Horrific experience. read more

The team the night I took my dog for urgent care was excellent. Everyone from the front desk (I didn't get her name), the nurse (Sheenan, I think her name is but not sure), and the veterinarian were perfect. I was greeted and talked to patiently during check in. The nurse was fast, a total pro, super helpful as she also noticed my dog's overgrown nails, she did so much in just half an hour. The veterinarian is so nice, thorough, very kind, comforting, and calming. Having this team made me feel calm that my dog is in great hands. It's very much appreciated, especially during the stressful holiday season. Thank you to all three who were awesome in every way and for taking great care of my dog. I wish every vet visit can be this great! read more

Veterinary Emergency Group - My dog was sedated for treatment. The team who took care of her on December 24th around 1 am was excellent! - Emergency Pet Hospital Near Me - Boynton Beach, Florida

VEG Boynton Beach is wonderful! First of all the concept of how they work is completely compatible with the emotional content of both the animals & their pet parents to stay together while the pet is being assessed & treated. I used to work in several animal hospitals and started as a veterinary receptionist & this environment was so much calmer for both the animals & pet parents in the way they compassionately run their practice. I was immediately impressed w/ Alyssa the receptionist who met me outside and helped me with the carrying bag for my kitten. Dr. Lauren Krone is the wonderful ER veterinarian & she is absolutely purrfect!! Dr. Lauren was so warm & gentle & she fully explained every step & option with me & even helped me call my pet insurance company to figure out the financials. My Dad came with me and the staff even put up with my Dad's bad Dad jokes lol. The thing that also impressed me is that I didn't even have to ask anyone to wear a mask for me, Dr. Lauren said "would you like me to wear one" and I said "that would be so appreciated" & she had everyone within close proximity to me & my furbaby wear a medical mask. I'm severely immunocompromised & this gesture means the world to me and everyone who wears a respirator mask for health reasons. I also want to compliment Jim the vet tech who was very gentle with my fur baby as was everyone. Jim & Dr. Lauren both went over the medications with me & I felt very at ease even though I was of course worried about my fur baby. I have worked in several animal hospitals in NY & none were as nice as this; and this staff were so kind & genuinely friendly & I could see they were all genuinely working as a team. This staff had both people skills & technical knowledge to gently help the animals and that is what every pet parent wants to see. I also had to call the next night & ask a question & Dr. Lauren helped put me at ease and gave me the information to understand what to be aware of. I genuinely love this staff & this concept of doing ER veterinary care because this is how it should be always. I would give it a 10 out of 10 stars & Dr. Lauren Krone I would give an 11 because she was genuinely purrfect leading the team which is not easy and her energy is everything you would want in a medical doctor. The only thing that can make the building itself even better is if they installed UL certified Far UVC Light 222nanometers to help clean the indoor air quality to stop transmission of any & ALL airborne viruses. I believe clean IAQ should be mandatory in all essential services and public indoor buildings & spaces. I know many healthcare facilities do use UVC light to clean the Operating rooms and to sterilize instruments but the filtered Far UVC light 222nm is safe for continuous use for both humans & animals & can make a significant difference in keeping both the animals & the humans safe from transmitting any airborne pathogens. I sincerely hope the CEO of the organization considers installing clean IAQ w/ UL certified Far UVC light 222nm at all practice locations. The experience was overall the most easy & reassuring & comforting experience I have had in a Veterinary ER in a very long time. This staff is very lucky to work together with such great personalities because it absolutely makes a major difference. A ++. Highly recommend for anything Emergency related veterinary care & they are open 24/7. read more

Absolutely wonderful vet! Saw my senior cat immediately, diagnosed pretty quickly, got the medications spot on. The dr is very calm and conscientious, explained everything in great detail. My darling kitty is better than his usual self, doing great! Thank you so much! Highly recommend! read more

Our dog was by no means the sickest dog there today, but he was an anxious wreck. We were there for his second bad interaction with a dog that led to him being hurt, and the first time (not in Florida) ruined his vet experiences moving forward to the point we now give him premeds for the vet. When he was bit today, we didn't remember the premeds and just rushed him in, and he was whining the second he realized where he was. Immediately, Dr Lauren offered a painkiller injection saying he must be in pain. Very fair, but he wasn't as worried about the pain as he was anxious, and we didn't want to work him up too much with a shot out the gate. So, while Dr Lauren went to treat a more severe patient, Alex came by and noticed how worked up he was. She asked if being in the lobby (away from dogs that were crying from severe injuries) would be better, and we said yes. Alex tried to take vitals, sat on the floor with him, bribed him with water, gave an Oscar winning performance serving him approximately 300 invisible treats, and our pup loved her SO much he jumped on her shoulders to give her a hug and kiss her face. Not joking. Dr Lauren came back and assessed his bite, agreed that having a positive vet experience was more beneficial than doing too much that might make him more worked up (much appreciated), gave us meds to give him at home (which he immediately scarfed down with some peanut butter, which made him very happy). Plenty of vets can lead you wrong, but they have our trust forever now!! Oh, and David was so hospitable and really wanted us to enjoy ourselves, which was incredibly kind. We were too stressed for any of it, but it was kind!! read more

We brought our terrier, Oliver to this office today, 9/2. We were greeted and taken care of immediately. We have a vet that we do our regular maintenance and minor concerns but we felt with our 12+ rescue terrier, the problem warranted different attention. We would highly recommend this office to anyone that has a real concern for their dog. They were professional, concise, caring and thorough. They took xrays, sonogram, did bloodwork, gave our boy fluids, oxygen and explained a further issue that was detected and will need to be addressed. Thank you for helping us with Oliver. read more

Way overpriced! They charged $562 to euthanize a sick guinea pig. I paid half of that amount to euthanize my full-grown dog! They take advantage of families with "semi" exotic pets (ie guinea pigs!!!!) that are in desperate situations. I would not go here. Find an emergency vet that cares about PEOPLE and not just their bottom line! read more

Today was the worst day of my life. My cat Callie, who I have had for 2 months, died. I know 2 months may not seem like a long time, but my god, this cat was my everything. I thought she was pregnant, and noticed last week that she became more lethargic and less hungry. Google told me that was normal, but my gut knew it wasn't. I watched for a few days, but noticed today that she would not eat, was walking funny and the bones on her back and hip were so prominent. I knew I needed to take her to the vet but I am a broke because I just moved. I called this ER like a shot in the dark, and explained everything from my cat's situation to the financial strain I was in. I spoke with Dr. Brannon. Dr. Brannon told me to come in and we will worry about the rest later. I had zero wait, from start to finish. Brought my cat back immediately and did an ultra sound. They immediately gave her pain meds as they noticed she was hurting, just so she was suffering. I will spare you the depressing details, but the options were euthanasia, or an intense surgery that may not even work. I chose to give my girl peace. As I was sobbing, Dr. Brandon came in and said they were comping the bill for me. On the hardest day I have ever had, the stress of paying for an expensive euthanasia was making it worse. And they chose to take that burden off of me. They let me sit with her the entire time. Up until her last breath. Dr. Brannon was so gentle, the whole time. You could see that this was the hardest part of his job. He explained everything to me in a way that made sense, and was so incredibly good to my girl. I hope I never have to come back to an ER, but if I do, I will be coming here because of Dr. Brannon and his gentleness throughout the whole thing. A great Doctor, a great staff, a great ER. read more

A few months ago, my dog ingested 40,000 mg of ibuprofen. This is over three times the lethal amount for a dog her size and 40 times the amount that would cause G.I. damage, my dog typically weighs 50 pounds but dropped down to only 36 pounds when this incident happened now a few months later she's up to 47 pounds! thanks to VEG my dog is now only experiencing very mild kidney damage and on track to making a full recovery! I only found out that she ingested this medication a few days after the fact, as she was being Pet sit by somebody and I was not aware, I went into VEG 3 days after the initial ingestion they worked with my financial limitations and we're very patient and understanding they explain things very in depth and truly do care about the dogs they see I have never experienced such a positive environment when taking my dog to a vet they demonstrate amazing sympathy and I cannot recommend this place enough! Thank you VEG boynton for helping my dog pull off this miracle! read more

Veterinary Emergency Group - Ruby says thank you! - Emergency Pet Hospital Near Me - Boynton Beach, Florida

They were so caring to our dog and us!! From the moment we walked in the door in the middle of the night. They took us straight back and started his care. They involved us every step of the way. They let us visit as long as we wanted. If we weren't there, they would call and text to update us. We never had to wonder how it was going or if there was a good time to visit. We were welcome at any time. Even watching them care for a big emergency that came in while we were there. They comfort the dog and owner equally. Everything about the care of our animal and us was amazing! We are so thankful to everyone there!! read more

Veterinary Emergency Group - The morning we were able to have Billy back home! Thank you! - Emergency Pet Hospital Near Me - Boynton Beach, Florida

These people along with every other emergency veterinarian service should all be put in jail for pulling at peoples heartstrings charging outrageous prices. It's a God damn crime that they treat people like this you're emotionally drained by the time you get there and they take advantage of that situation horrible, may they all rot in hell read more

The staff here made an excruciating painful process easier. Without warning I had to put down my dog and best friend of 16 years, the staff was amazingly courteous, caring and understanding. Furthermore worked with us on the price and a payment plan when our finances weren't ready for the new cost. This was also after we had rude treatment by two vets just before when we just were trying to figure out what was wrong. The staff here is amazing! Thank you for all you did for us and Merlin read more

Veterinary Emergency Group - This is Merlin in his prime - Emergency Pet Hospital Near Me - Boynton Beach, Florida

Last week Saturday my puppy broke his leg. I brought him to this location. Never again. The staff are nice. The MD was great. The location very clean. But bringing your pet here for a true emergency is a waste of money. I hit charged basically $450 for an x-ray to tell me what I already figured at home. Then they refer you to another hospital for orthopedic care. At your other hospital you will have to pay for x-ray again plus all the same fees charged at this location. So save your money and go to a real pet ER that will not need to refer you anywhere else and you will not be paying twice for the same diagnostic exams. Even if your pet has minor issues sabe your money and go to your vet office. This is not a pet ER it's more like an urgent care. Wouldn't recommend at all. read more

I took my 12 year tiny yorkie to the VEG ER with sudden onset major seizures . The immediately took her in and started treatment , she had a Grand Mal seizure in the ER .Thanks to Dr. Parker Brannon she got the best treatment and he explained everything to us . Unfortunately her prognosis was not good . Thank you to all the team who cared for her. read more

Mike and Karen, Our Boxer Gracie was showing signs of a UTI However, after having her urine tested and some blood work done, she was great for an eleven-year-old gal! Her doctor Lusis Pizarro took the time to explain her tests to us. We would not hesitate to go again in case of an emergency. Highly recommend. The staff was wonderful to. Gracie loved being there she was loving on all of the staff. Thank you to all that made this a positive experience for Gracie read more

Veterinary Emergency Group - Gracie - Emergency Pet Hospital Near Me - Boynton Beach, Florida

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Absolutely not if this is the one on Okeechobee west of 441. The worst customer service the worst focus on people in their needs The worst attitude the worst response. Either you want customers or you don't make up your cotton-picking mind change your attitude and your mindset. read more

Went with my daughter last night when her cat was having trouble using his back legs They were absolutely awesome. The staff and Dr were very compassionate and thorough Answered all questions, explained in detail I'm a GM for petco for many years now and have seen a lot of vets through the years. The care and compassion were off the charts. The nurse even clipped Benjamin's nails (without us asking!) when he was getting his X-ray (He's a big boy and extremely hard for my daughter to do unless she has help) In an emergency situation, this will be my go to place!! read more

Very professional and compassionate care. Despite having to euthanize my kitty who was very ill, they gave me a lot of good analysis, comfort and guidance. They provided immediate care and ensured he was comfortable. They even followed up with a well wishes card in the mail. I would definitely go back for future emergencies. read more

Kind, caring and compassionate people!!! Place was well staffed. Great location with right in front parking. Immaculately clean. Highly recommended for urgent care of your pets. read more

Even though our visit was for the worst possible reason, the staff at Veterinary Emergency Group were compassionate, caring, and efficient. Making a terrible situation bearable. To top it off, we received a sympathy card in the mail with handwritten notes from the employees that were present in our time of need. Highly recommend! read more

I will sing the praises of this amazing group of people every time I can. I've come here before and they always go the extra mile to make my pups feel as comfortable as possible, but they went ALL OUT tonight. I arrived at 3:30am with my dog, Brady, who was experiencing very intense vomiting. I called about 10 minutes ahead and when I arrived they brought him in immediately and already had a station set up for him. He was so nervous that he wouldn't get out from under the folding chair - Dr. Kearney literally GOT ON THE FLOOR and did the initial exam bent under the chair. Eddy, one of the vet techs, was awesome as well! I had just gotten back from a 14 hr drive from DC and was exhausted - he kept me company, talked me through everything, and the engagement helped me stay awake and made the time fly. They were so thorough, and alleviated any concerns, and my pup was already feeling better by the time I got home. Dr. Kearney also went through the costs in detail to make sure I understood them and all my options (thankfully I have pet insurance). She and Eddy even did parts of the exam and checkups in the waiting area because Brady was more comfortable there. I've always had a great experience with the team at VEG, and this location in particular, but they absolutely crushed my already high bar from past experiences. They really do everything they possibly can to make you and your best friend as comfortable as possible in an already exceptionally stressful time. I'm so grateful we live nearby - it's such a relief knowing that in case of emergency our pups will be in the best of hands. read more

can say enough about this animal emergency room. The staff is so kind and thoughtful. I had to bring my son's dog Chrystal in and had emergency surgery. They took such good care of her. I watch as they gave care to all of the animals that came in to the hospital. The doctors even got down on the floor with the dogs. So kind. Dr Oceania stayed late (on a holiday weekend) to help Chrystal. I can't thank her enough. And nurse Eddie was amazing. Thank you so much VEG read more

I brought my dog here after she had eaten something that made her very sick. They went to work getting her to throw it up and then flushing out her system. They were so caring and gentle while explaining everything they were doing. They kept us both comfortable and calm and saved my baby's life. Dr. Schnirman and the entire staff were so kind and wonderful. Hopefully you don't need an ER Vet too often but knowing this place is in Boynton Beach and is amazing is all you have to remember. In an emergency I will always go here. read more

Staff is very nice, the lobby is very clean, have snacks and drinks for waiting humans. Came in clutch for a late night emergency, wait was understandable. If we ever have another emergency (hopefully not) we'll come here. Still make it easy for us to pick up our pets meds after our emergency. read more

Veterinary Emergency Group - Lobby with snacks decor clean! - Emergency Pet Hospital Near Me - Boynton Beach, Florida

I want to thank VEG for their around the clock care and compassion in trying to save my best friend Batman in his last days. From the drs, to the techs, to Andi at the front desk they treat you as more than just another day at work, they work with their hearts. Unfortunately, my boy was too old and too sick to fight but they gave him the best chance they could and I will forever be grateful for the care they showed him and the empathy they showed me and my family in what were the hardest days. Thank you to the whole staff at VEG for your kindness, compassion, and just overall genuineness it did not go unnoticed. read more

My senior dog suddenly collapsed to the floor. Took him to VEG Boynton. They rushed him in and quickly diagnosed him as having internal bleeding from a mass on his spleen. The vet told me he didn't have long. I was traumatized. He's been my buddy for 15 years. While I lay next to him in tears, digesting this situation this woman Vet started pressuring me to sign forms for euthanasia. She stated something about covering her ass and not misdiagnosing a death. Hours went by and my dog fought and recovered. During that time, the vet kept coming to us pressuring euthanasia. My dog was not suffering, only weak. The next hour he was up eating and drinking and we chose to go home for home hospice and put the death clinic in our rear view mirror. Rocko is now at home and is living strong. We know he's nearing his final time but at least it will be on our terms instead on the terms of a loud veterinarian who only cares about covering her ass. Out of fairness, all of the support staff was tremendous on this day. Prayers to the vet techs. read more

Had what might have been an emergency with my dog. Called VEG, recording answered and I was put on hold for 12 minutes. Hung up, called again, woman answered the phone, said she was transferring me to a vet, was put on hold for 4 minutes. Hung up, called again, same woman answered, told her no one had picked up, she apologized and said she'd put me right through, on hold again. Gave up. Dog is OK and I'm glad I know not to rely on this place. I would avoid. read more

Yes, this place can get pricey. What you're paying for is quality vet care 24/7. I had to bring my cat in around midnight for excessive vomiting. They ran an x-ray, ultra sound, blood test, and showed me all results. Everything originally looked okay, but I was told to come back and recheck in 12 hours. Thankfully I listened, and after what was found, they suggested an exploratory surgery. The entire staff was very supportive and generous, walking me through every step of the way and making sure that my pet and I were comfortable. Now my cat and I are back at home resting comfortably, and it's a big thank you to the VEG team. You are all amazing. read more

We brought in a small black dog that had just been hit by a car. It was a very tough situation for me given the circumstances, but the team reassured me and even took the time to tell me personal stories. Thank you, from the bottom of our hearts, for all you did. We will never forget it read more

Their customer service from the doctor Hannah was extremely TERRIBLE . I had to get a refund the office manager was sweet! And refunded me no issue . This is my honest opinion though. read more

They will take your money for very little. I hope you have a few grand to spend and that's just to monitor

Last night our dog had to be rushed to the ER due to extensive vomiting, hard breathing, and inability to walk. When we arrived I went in to let them know he can't/wont walk and need a stretcher bc he's 98lbs and thick, he's a bully. Immediately Eddy came out like Superman and CARRIED him right in to see the doctor. After running test and was given medication (which was immediately which I appreciated a lot bc he was in a lot of stomach pain/discomfort to the point he was shaking) we were able to take him home. They were thorough, calming, reassuring, kind, affordable considering it's an ER vet, etc....They were spotless with a free coffee and snack station. They even refunded us $100 for a procedure the vet thought she'd need to do but ended up not needing to. Very impressed and highly recommended. Thank you everyone at VEG who helped my baby feel better! read more

I had to take my little girl here last week because she had been sick to her stomach for a few days. The staff was incredibly caring and nice, towards all of the pets there and their owners. They ran bloodwork on my pup and found within 30 mins that she had pancreatitis. She was treated with fluids and anti-nausea, we were given meds to take and we were on our way with a reasonable vet bill that didn't cost an arm and a leg. I truly appreciate this place, and will drive a little further than the 24/7 place closer to my home. Thank you for the positive experience! My baby is feeling better now! read more

Veterinary Emergency Group - Lilly was comfortable and at ease at VEG - Emergency Pet Hospital Near Me - Boynton Beach, Florida

I have used the EG for emergencies for our lab pit numerous times. The last time was for euthanasia. It was on a weekend and our regular vet was not available and I requested that we do it in the car so our Chloe wouldn't get upset going into the hospital part of the space. They were very accommodating and loving. I will always go there for any emergency care necessary for our pets. Everyone from the assistance to the text to veterinarian himself were generous of spirit, present, gracious and compassionate. I very much appreciate their professionalism and love. Don't hesitate. read more

Veterinary Emergency Group - Chloe our 13 year old Lab/Pit beautiful rescue. We miss her every day. - Emergency Pet Hospital Near Me - Boynton Beach, Florida

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They deserve zero stars. They are horrible they do not care about animals at all in this facility. They are rude and disrespectful to the people that go in there. They rip you off with their high prices and they don't even know what they're doing. They don't give proper testing they don't do the proper procedures they're supposed to follow and then they second-guess themselves and let you know they don't know what's going on but they're going to charge you for this and this even though your animal most likely doesn't need it. If you value the life of your fur baby do not go to this facility they are the worst place to possibly go I recommend you go elsewhere. This place should be shut down. read more

A dog bit my Chihuahua. The vet said she'd operate if he had a chance. A wkr quoted $5-$6.5K asking if it was OK. I replied of course. She returned saying it wld be $6-$7.5K & they'd refund if it was less. I wanted them to help Bonito, not waste time figuring out a price. She returned saying $7,500 for a 2 hr operation. It took nearly 1 1/2 hrs for them to complete the charge. Only then did they seem serious about helping him & prep him for surgery Nearly 2 hrs after arrival, the vet operated. She immediately saw there was no hope & it would be kinder to put him down while still under anesthesia. I agreed The next day, they said it cost $3500, but charged over $4K. It seemed avaricious. Even the nearly $500 cremation fee is over 2X what others charge. They seemed kind. The vet said the delay didn't cause the death, but I still feel the concern for fees was greater than concern for the dog. read more

Brought my 14 year old maltese mix there yesterday. I was very anxious, she had been having diarrhea and a little bit of vomiting for about 2 days, and the usual rice and boiled chicken didn't do anything to help her. She was seen immediately, and even though the place was very busy, they didn't rush us at all. Everyone was so kind, compassionate, and of course very competent and professional. They took their time to explain everything they explained it very patiently they were wonderful with my dog. I brought her back for a follow-up early this morning. Again they were very patient they took their time with her and thankfully she's doing much much better. read more