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    Veterinary Emergency Clinic

    2.8 (134 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Clinic

    Emergency pet hospital

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    Karina Z.

    Our cat Masha had a horrible case of stomatitis, poor baby already had some teeth removed and we've tried other alternatives that did not work and she was starting to be afraid of food as it caused her horrible pain, even a simple yawn was excruciating pain. Our main vet clinic suggested to go to Dr.French for more teeth removal. Dr. French who was not only the kindest but also super knowledgeable Veterinarian very gently suggested and explained that Masha should have all her teeth removed and with some hesitation we have agreed. It has now been 3 years, no teeth and we have the happiest cat in the world. She eats with absolutely no problems and she is full of life. The ladies at the front are also super nice and I honestly couldn't have asked for more. Thank you to all the staff and Dr.French you guys are truly the best!!

    Lea O.

    It has taken me a few weeks to build up the fortitude for which to re-live this story. I had a puppy only a few weeks old that I thought was building up a bloated stomach and when I watched her strain to poop it looks like there was no clear path for the feces to exit. I couldn't get ahold of my regular vet so I took her down immediately to this location in Yorkville. They took her in and insisted on almost $600 as an emergency reserve. They examined her and freely admited that they could see no particular reason for any issues and could not do an ultrasound until the next day when I can only assume the owner would be in. I kept trying to get ahold of my vet the whole time I was outside. When I finally did get ahold of my local veterinarian she told me that if she was stable just to bring her home and bring her in to her tomorrow morning to be looked at by her regular doctor. On the phone my regular vet told me what questions to ask to find out if she was okay and stable and whether or not her backside was blocked or clear. Once I could determine that it seemed everything was normal and it was just me overreacting, I wanted her released. Even this location confirmed that the puppy was stable the whole time and even according to this emergency service they couldn't see an obstruction anywhere and could not see a buildup of feces inside the dog either but they guilted me to the point where I was in tears crumpled on the ground in front of the building on the sidewalk in a panicked State. They kept pushing me into having an x-ray with contrast which is what they called it. I even phoned back twice from the parking lot telling them no, don't do anything further just give me back the dog and I will take her to my vet in the morning because you've already told me that she stable. And they twisted my emotions by saying "what happens if she dies in the middle of the night you will feel terrible let us at least to do the X-ray with contrast because you're already here". I explained that I couldn't afford this and was happy to go to my vet in the morning. They pushed so hard that I finally in tears let them do it. I realised afterwards that it was just their way of making sure they didn't have to give me back my money or as little of it as possible. I will never again go to this location in fact I will drive out of my way to go somewhere else because who needs that emotional heart-wrenching pain to spend more money that you can't afford. And by the way, the puppy is absolutely fine. There was nothing wrong with her and they should have said so. They should have said we cannot see a reason for any distress. Take her home and let your vet look after her because she's absolutely stable. There was no reason for them to take the other $400. That was my rent money and I told them that but they didn't care.

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    3 years ago

    Amazing. Looked at my dog and checked vitals for free- gave me peace of mind and let us go home. Cannot recommend enough! So fast too.

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    Page 1 of 4

    Review Highlights - Veterinary Emergency Clinic

    I was relieved and very grateful when Dr Lamborne called to explain her findings.

    Mentioned in 3 reviews

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    Veterinary Emergency and Referral Hospital - An open concept treatment area

    Veterinary Emergency and Referral Hospital

    (2 reviews)

    When my dog was suddenly experiencing problems with his knee (limping, not wanting to walk more…read morethan a few steps) I was told it was due to a condition called "Luxating Patella", which would likely require surgery. I was referred by a local vet to Dr. Saundra Hewitt at the West Toronto Veterinary Surgery office. I found Dr. Hewitt to be extremely friendly and showed a very genuine care and concern for my dog. She examined him, asked me all kinds of questions related to his activity level, his eating habits, etc. and then took great care in explaining to me what he was experiencing with his knee. She said that although she could correct his knee with surgery, it wasn't really necessary at this stage, especially given the uncomfortable recovery. It's so refreshing to have a surgeon really consider the dog first, rather than just say, "He needs surgery" just because it CAN be an option. The cost of surgery is always a consideration, of course, and if you aren't prepared for it, can really be an issue for some. Nobody wants to fork over thousands of dollars for something that isn't absolutely necessary, so I was really relieved to hear that my dog would be fine without surgery. In the couple of weeks since my appointment with Dr. Hewitt, my dog has recovered very nicely, from which she suggested was more than likely just a bad sprain. The knee condition was more of an underlying issue that he can live with comfortably for many more years. My dog is now back to his normal self, walking and running around like he used to.

    My 6 months old Boston Terrier broke her leg and Dr. Hewitt put a plate in and fixed her up good as…read morenew. My entire experience with Dr. Hewitt and her team was amazing. Have no fear visiting these folks.

    Toronto Mobile Veterinary Services

    Toronto Mobile Veterinary Services

    (24 reviews)

    City Place

    I cannot gush enough about Dr. Tina and Toronto Mobile Veterinary Services and their exceptional…read moreservice. She went above and beyond to help move my cat to Japan, including significant off-the-clock research and follow-ups. In my opinion, her services are worth all the time and dime. Caveat, as some commenters have harped on this: her services are not cheap. But, and I'll stress it again here, her services are exceptional. My family is moving to Japan with our beloved cat, and this is a fairly involved process of vaccination and documentation. We booked a number of consults, three home visits, and asked her and her team to fill out documentation for the Canadian and Japanese governments. She handled this all so well, taking excellent care to not only give vaccinations, but also to rush ship blood samples to the US, where the rabies testing lab is located. She also came into our home with full PPE every time, ensuring our safety, which is a big factor for us. She followed up on challenging export rules and even did a final check before departure. Oh yeah, and she is amazing with animals. Our cat can be wary of strangers and medical procedures, and Dr. Tina put her at ease and left a good feeling in everyone's heart. The result? Our cat is safe and sound now in Japan with no issues at the border. Seamless. So: worth it. Seriously.

    Scam. Charged me 20 dollars to give me a quote. To come to the home it was quoted $1900 plus 120…read morejust to get the vet there. Total joke. ​ I will be fighting the charges on my credit card. Who charges to give a quote?

    Animal Emergency Clinic of Durham Region - AEC front door. 
We are located at the rear of the plaza.

    Animal Emergency Clinic of Durham Region

    (14 reviews)

    I WOULD GIVE 0 STARS IF I COULD. DO NOT BRING YOUR PET HERE!!! EXTREAMILY…read moreOVERPRICED!!!!!!!!!!!!!!!! I took my cat to Animal Emergency Clinic of Durham last weekend after noticing he seemed unwell. We waited for 3-4 hours to be seen (even though the waiting area was empty), which was frustrating, but we understood that it was an emergency clinic. When we were finally seen, we were quoted $4900 for two nights of treatment (enemas, stomach pumping with laxatives, and IV fluids) or $3600 for one night with the same treatment. We were told that our cat had a condition called mega colon, and that this treatment would help get things moving. We opted for the one-night stay. The vet did call us during the stay and said that they had taken an xray and things looked like they were improving. When we picked him up, he was in significantly worse condition than when we dropped him off. His rear end was covered in feces and had mucous hanging from his mouth and all down his chest. I believe the clinic should have made some attempt to help clean him up as we had a scheduled pick up time. There was no vet available at pick-up to tell us how our cat was doing. Considering the amount of money we had paid, you would think the vet could take a moment to let us know how the cat was doing. To make matters worse, they sent us home with two medications but no pain medication, even though it was clear that our cat was in extreme pain. They told us to take him to our regular vet for further care the following day At our regular vet, we were given two options: surgery (which was not guaranteed to resolve the problem permanently and it would likely return quickly again) or to put him down. We were told the impacted feces were too large to pass through the pelvis. We had two xrays at the emergency clinic and were never told this. We decided to put him down, as it was clear he was suffering. Our cat was only 11 years old, and it was a heartbreaking decision to make. What really frustrates us about this experience is that the emergency vet did not clearly communicate how critical his condition was. We were made to believe that the one night treatment would help him and that we were giving him a chance. The lack of transparency and care is something we will never forget. I want others to be aware of our experience and consider the level of communication and care they expect when trusting their pets to an emergency clinic. I wish this situation had been handled differently, and I am devastated by the loss of our cat.

    Great Team! Took my…read moredog in at 2am and was in an out within an hour. Very friendly team. What I liked most about the veterinarian was that she was very open about costs with me, gave multiple options and worked with me to get the best care for my dog.

    PetNation - Check in.

    PetNation

    (5 reviews)

    Corktown

    Dr. Jeff is a gem! This is what vet care should be. All the staff have been incredibly friendly…read moremaking me and my Izzie feel at ease. The facility is modern and clean. State of the art equipment and many things can be done in house. That saves a lot of time and money. The prices are affordable making pet care accessible to everyone. You can choose the plan that suits your needs. No pressure here at all. In fact, prices are noticeably lower than other vets in the city. Does anyone really need boutique services? Why pay more when you can pay less and still receive the care from dedicated professionals? I highly recommend you check out Pet Nation!

    They don't care about you or your pet at all. Only money…read more I called to make an appointment for my geriatric dog who's health and mobility was rapidly declining, and she was suffering and in a lot of pain. I was told a euthanasia appointment was only $200 on the phone, and that cremation would be about another $100. I make an appointment, we get there, the tech spends the entire time trying to convince me to extend my dog's life and make her suffer more. She won't even look at me. We were told we'd have a small cozy room on the 3rd floor to say our goodbyes in, instead we're shuffled off into yet another exam room, with no table, and plastic chairs, so we'd have to sit on the floor to say goodbye. Thankfully I advocated for myself and my dog for the room we were supposed to get for the procedure. They didn't use enough medicine at first and needed to come back again and give another dose. And then there was no one around anywhere for us to let know they could take her away. They also don't deal with the "body disposal" in house, and supply your contact info to a company called Gateway which harasses and preys on you (7 emails and 3 phone calls within 48 hours of my dog's death, starting within an hour of leaving) . I was also charged a consultation fee (why? I told you guys what the appointment was for) to insult me and make me second guess the kindness decision I was doing for my dog? Great. A paw print and fur trimming is included in the service, and I kept calling back to see when this would be ready to pick up, as they never bothered to call me to tell me when it was ready. Unprofessional to say the least. Predatory, unkind, rude service. Do not recommend. Do not let them give your info to Gateway. Just avoid at all costs.

    Toronto Veterinary Emergency Hospital

    Toronto Veterinary Emergency Hospital

    (57 reviews)

    Scarborough

    Gosh it turns out that a lot of veterinarians are closed in the afternoons on Saturday and Sundays…read more Not a great time for my dog to be feeling ill. This was the closest emergency hospital to us. I rang to make sure that they would be able to take my pet. It was really hard to get a hold of them on the phone, presumably because it was so busy. They did a very quick intake on who to expect - breed of dog, name, my name, etc. Since it's during Covid, when I showed up they told me to call. When they were ready for me I brought my dog into the lobby for a quick check from the vet tech. After that she was brought into the back to wait for a doctor to see her. We were asked to wait in the car while this happened. All of the remaining consultations would be done via phone except for pick up/drop off of dog. We were probably in the car for around 2 hours without much news. Afterwards we were told that they did some sort of scan and they were able to identify some sort of mass on her. Unfortunately we found out that an ultrasound wouldn't be possible until Monday which is when their radiologist comes in. They offered to keep her overnight for observation but we really just wanted her home with us. This visit of the scan, consultation, drugs administered, and take home drugs came out to around $600. This really wasn't as bad as I thought it would be. My dog's annual checkup is a little less than this and since this is an emergency visit, not the worst. We did come back for an ultrasound and it was kind of the same in terms of wait. Super long wait! Probably felt extra long because we were anxious to find out how the pup was. The results of the ultrasound were pretty conclusive. We consulted with our own family vet and their recommendations were the same as the emergency vet that we spoke to as well. The emergency vet that we talked to was very patient on the phone and spoke about my dog like she was a family member of mine. It was pretty reassuring in a very frightening situation. I honestly think that they did a good job with the treatment of my dog. They did their due diligence and weren't pushy with any procedures or recommendations.

    My poor pup Hana was taken into TVEH because something wrong happened in our backyard. I was not…read moresure what exactly happened but she jumping around and then started yelping in pain. In a panic I called our Veterinarian and they recommended taking Hana to TVEH. From the moment I called, TVEH was very attentive and professional. We were quickly serviced upon arrival and was kept informed throughout the process of being diagnosed. Unfortunately, Hana had fractured her right tibial. The initial thoughts were to have surgery with a plate and screws needed. They kept her overnight. Needless to say we were stressed and slept very poorly. First thing in the morning the surgeon called and informed that surgery was not needed but a splinter and sedation would heal the leg. Much to our relief. TVEH continued to keep us informed of Hana's progress throughout the day and was release that evening. Everything from check in to release was handled so professionally and with excellent service and attention to detail. I would like to thank everyone at TVEH for looking after our puppy so well.

    Central Toronto Veterinary Referral Clinic

    Central Toronto Veterinary Referral Clinic

    (51 reviews)

    [Do not go to Central Toronto Veterinary Referral Clinic (CTVRC)]…read more To fellow pet parents: Do not be misled by some positive rating. My experience reveals that this hospital selectively solicits feedback only during "smooth" visits while ignoring cases fraught with issues. I urge you to scroll through their other negative reviews; you will notice a recurring pattern in management's responses: a defensive, gaslighting tone that blames the owner to deflect from their own clinical and communication failures. I am sharing my senior cat's (12.5 years old) journey to warn you. While their surgical skills may be adequate, their post-operative "care" is a transactional nightmare. 1. Management's "Gaslighting" & Refusal of Accountability When my cat suffered a preventable post-op infection due to their vague and insufficient wound-care instructions, the response was not professional concern, but aggressive defensiveness. The manager's response (see attached screenshot) is a masterclass in "victim-blaming." Instead of addressing the lack of guidance, they attempted to weaponize my "attitude" as a concerned owner against me. It took immense pressure to receive even a reluctant apology. They would rather argue for an hour than admit a flaw in their protocol. 2. Aggressive Upselling & Disregard for Quality of Life Despite Milou's advanced age, the specialists pushed for extreme, high-revenue options like full-limb amputation and chemotherapy. They hide behind the "we must list all options" excuse, but the narrative was clearly steered toward the most expensive and aggressive procedures. It felt less like a medical consultation and more like a sales pitch that prioritized their bottom line over a senior animal's peace of mind. 3. The "Emergency" Illusion vs. Reality They claim to have constant emergency availability, but my observations in the waiting room suggest otherwise: Feb 12th: I watched the parents of a shaking dog wait for over three hours--having to eat lunch in the waiting room--only to be told to go home because the facility "lacked availability." Feb 26th: In the room closest to the lobby, I heard a male doctor loudly exclaim "Everything looks bad!" before even closing the door. This performative alarmism seems designed to instill fear and pressure parents into high-cost decisions. 4. Transactional Professionalism Their recurring response during crises was: "This is all we can do." While technically a statement, the dismissive delivery earned this 1-star review. Compared to my local vet (Juno), CTVRC's communication is heartless. They offer "free rechecks" as a funnel to pressure you into unnecessary, billable tests. To the CTVRC Management: I anticipate your canned response: "You could have brought him in for an emergency check, but you chose not to." Let me be clear: seeing how you treated that shaking dog and how you spoke to that dog parent, I knew returning would only feed your revenue stream without benefiting my cat. God and Karma see the truth. Regardless of the polished PR responses you post here, the universe knows whether you truly care for animals or just the transactions they represent. If your intentions are not as you claim, karma will eventually do the work. Summary: Save your money and your pet's dignity. My experience was purely transactional and lacked basic empathy for a senior animal. Read their responses to other 1-star reviews--the blaming the victim style tells you everything you need to know about their ethics.

    Dealing with a seriously ill pet is hard but the team at CTVRC went above and beyond to care for my…read moredog. Dr Bernstein is warm and knowledgeable and took the time to answer my questions. The other staff were also very kind and extremely responsive.

    Downtown Animal Hospital - Benny

    Downtown Animal Hospital

    (139 reviews)

    Church-Wellesley Village, Downtown Core

    It is now just pass 3 weeks that my little angel, the love of my life "Benny Boy" passed away in my…read morearms at approximately 7:35 pm on Tuesday, 9 January, 2024. I have wanted to write this review for a while now, but decided to wait to see if my level of disappointment and anger at Downtown Animal Hospital would subside. But it has not, so here goes... In early September of last year Benny got very sick and we rushed him to the emergency Vet, at that time we were told that he suffers from lower respiratory disease, in addition to the heart disease and pancreatits that he has been battling for several years. We were told at that time the prognosis for a dog with his complicated conditions was three to eight months. On the night of Friday December 29th 2023, we noticed that Benny was not breathing normally. Again we rushed him to Downtown Animal Hospital where he was a patient for years on Saturday December 30th, after x-ray and blood tests we were told that Benny had pneumonia on top of all his existing conditions. We had to hospitalized him on that Saturday and Sunday. Then we took him home on New Years eve as he was doing better and seemed to be slowly improving. In the last week leading up to his passing, he had some good days and other days were not so good, but Benny hung in there and kept fighting the good fight until his heart gave out. His breathing never did normalized even though we were supplementing his oxygen at home to help him, but even that couldn't beat the pneumonia and the damage it inflicted on his little lungs. In the last few days he stopped eating and it was a struggle to get him to take his meds. On Monday, 8 January, we resorted to feeding him via a syringe which he hated. When we were getting ready to feed him on the next night, which was Tuesday, 9 January, he took one look at the syringe and went into a panic / anxiety attack. He started to pant very badly and no matter what we did he never regained / caught is breath again. He passed away within minutes in my arms at 7:35PM. I / we cannot believe that Benny is actually gone. It is all so surreal and it hurts like hell. But what makes this so much harder to bare, is our final interaction with Downtown Animal Hospital, in particular, Dr. Vihos. On the 30th and 31st of December when Benny was hospitalized there, he was given oxygen therapy, antibiotics, other medications and 2 x-rays were taken of his lungs with a total of just under $2,500. Then when we spoke to Dr. Vihos on the Tuesday following, she wanted to do 3 more x-rays even though Benny had 2 x-rays a couple days ago. We felt it was a bit much and over done, and did not want to subject Benny to all of that radiation. Dr. Vihos never called to check up on how Benny was doing or any other Vet there since we had been seen by Dr. Steede in the past. On the morning of Wednesday, 10th January, we called Downtown Animal Hospital to let them know that Benny had passed the night before and to inform Dr. Vihos. We were told that Dr. Vihos had gone on vacation, but will be informed and that Dr. Steede would be informed as well. Well, to this day as I am writing this review, we have NEVER received a phone call from Dr. Vihos or Dr. Steede expressing their condolences for the passing of their former patient, Benny. You would think that someone in the business of caring for animals, it would have been the natural thing to follow up on the patient. I would always hear negative things spoken about Vets and how money hungry they can be, but never wanted to believe until now. It seems that Dr. Vihos and Downtown Animal Hospital is only in business for the money and how much they can squeeze out of vulnerable pet owners. And lack care and compassion for our fur babies which we place in their care. We are blessed to still have one more fur baby, Teddy and we will NEVER set foot in Downtown Animal Hospital again. Your experience may be different than ours, but BEWARE!

    I have been a client of Downtown Animal Hospital for several years. While the desk staff are nice…read moreenough, the quality of service is appalling with follow-up non-existent. I waited forty minutes before I was seen for my last scheduled appointment. $950 later I was told I would be contacted when the blood work came back. No one called so I followed up to find out they had received the results. I was assured my vet would call me. She did not. I called the next day and I was told another vet would call me. He did not. This is a common occurrence. I can't recall the number of times I've been in this position with this clinic over the years. I have spent thousands of dollars there for my FIV cat. The follow-up is abysmal and the onus is always on the client. Quick to take your money but void of service. I worked at the Toronto Humane Society and with their limited resources and super busy scheduled, they treated clients better than this private clinic. There is an office manager but she's as ineffective as the vets. A lot of lip service and sympathy but no action. Unfortunately, with the state of my cat I cannot switch vets at this time but I would strongly recommend you stay away from this clinic. I wouldn't give this clinic any stars but you have to at least give one in order for your review to be submitted. As far as I'm concerned they don't deserve any stars. DON'T GO THERE!!!!!

    Veterinary Emergency Clinic - emergencypethospital - Updated May 2026

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