I would never go here again. The nurse was rude, seems like she was there for a paycheck and not…read moreto take care of a patient. I said I was cold, she brought a blanket to me and i felt she was very condescending. Once I told them I was a RN, they treated me better..: I shouldn't have to say that to get simple, basic care. I would NEVER treat a patient like she treated me! She put a tourniquet on WAY too tight (and I expressed my concern). When I told her I was having pain when she was trying to start an IV, she just kept going. I have photos of bruises from when she unsuccessfully attempted to get an IV. She didn't stop when I told her it was hurting me. She broke every capillary in my hand. Just look at the pictures! The "patient manager" or whatever they are called hasn't returned my call.

This is the place that was in the news for malpractice. A 19-year-old came in with Covid, and the…read morehospital placed her on high doses of three sedatives. She had trouble breathing and the hospital placed her on Do Not Resuscitate without consulting the family. She died. The family tried to sue, but the hospital won. Pretty sick.

Do not use this hospital. My mother was taken in to the ER after a fall. Her wrist was broken and…read moreshe bumped her head. After being told they would determine if she needed surgery, we waited for a call. And waited and waited. We tried calling for answers and received no call back. After days, the next call we got was from a rude case worker telling us they were discharging her. The only people that call you from this hospital are billing and discharge.

Lack of communication. Some nurses are incompetent. Husband went home with a catheter that was put…read moreon upside down. How does that even happen?!

I had surgery there recently. I have a complaint about the…read morepre-operative process. I do have a compliment on the post-op too. The two nurses that did the pre-op it seemed like, well the one that tried to do the IV on my left arm blew it.....twice. The other one that was doing the stuff on the computer (Teri), well, it sounded like she said the one that blew my veins that she knew there was going to be a problem when she saw me. So, I don't know if she was talking about me (didn't she figure that I'd hear her?) and how can she just tell by looking at me, without looking at my arms. I don't know why there would have been a problem either because I had at least 64 oz of water the day before, in addition to my tea and three servings of chicken broth and 1 1/2 servings of Gatorade. I have never had an IV on the back of my arm. It's always been on the inside of my arm or on the back of my hands. So, I'm not sure why they said 'there's better veins there'. Well, obviously not if the one nurse blue both veins and the other one complained about how I looked. The 1st nurse slapped me very hard on the arm, too. I will say, however, that the postop nurse, Ella, that was my discharge nurse.....she was great. She was very helpful, So maybe she needs to teach the preop nurses. Also, it seemed like the Teri wasn't quite sure what she was doing because she said something about not being sure what they needed for what she needed to do. It seemed like she didn't quite know what they needed for the type of surgery I was having? Not very happy with how pre-op went. My arm as looked horrible for the past week too. Here a few progression pics of it. Also, I tried contacting patient relations, but have heard nothing back, so I guess they don't care.

I always wonder what is the point of hospitals like this... Why don't you clean this mess up and…read morebecome a pillar of the community??? Why remain subpar??? What is your end goal??? To be the absolute worst??? You have a few good employees that really care and you are allowing lazy incompetent uncaring morons to run the show... This isn't a burger joint it's a hospital for human beings!!! If you see a group of nurses standing around talking gossip instead of being busy doing everything possible to give quality care to the patients and families you will find the problem... If you see one person doing all the running and caring to take care of everyone and you don't help them and acknowledge their efforts you are a part of the problem.... I will check back in a week to find out if you are cleaning this up or just carrying on the horrible behavior... I will be taking this up the chain of command....

Cancer center. Great Surgeon and PA. This hospital treats you as a person not a number.read more

I am a retired physician, and a man. Of course I put off going in to see a provider when I am ill…read more I had a pretty significant allergic reaction to my face and arm. I was in Appleton Wisconsin (I live in Chicago and also Florida), and was in town to see my in-laws and grandson. I was referred to urgent care physicians by my sister-in-law, and was seen there at about 1 o'clock. I was up by 2 o'clock. I can only describe the care as caring, efficient, and professional. It is 9 o'clock at night, and I am already improving. I would recommend this clinic to anybody with an ambulatory illness. Frankly, I was very impressed!

Check all the boxes. This was a very good experience from start to finish. I'm not going to list…read moreall the accolades, just know that this is the place I would always go should I need Urgent health care in the future.

Our midwife Kay Weina and the whole nursing staff was outstanding during my wife's stay for our…read morechild's birth. Everything was perfect and they were the nicest people that we've ever had to deal with. Kay was amazing and made my wife feel comfortable the entire time and stayed the entire 26 hours she was in labor. I highly recommend them for anything and everything.

I worked here for four years (2006-2010). During that time, 22 people came and went in our…read moredepartment, which had 13 members when fully staffed. Bad management. Not run well. If you were even suspected of doing anything wrong it would haunt you forever. Theda Clark has such pride for being number 1 in the area, and their egos ran very high. Now that I've worked for four hospital systems in Wisconsin, I can tell you with great certainty that although they think they're top notch, they don't make and haven't made the top 10 best hospitals for years. All of their services rank as "average" according to U.S. News and World Report, which ranks top hospitals. If you can, make the drive north to Bellin, which ranks #5 for 2018.

IF YOU HAVE TIME TO GO TO ANY OTHER HOSPITAL, PLEASE DO! This is the absolute WORST hospital I have…read moreever been to. The doctors here do not listen to you and they do not care about you. Every time I go there, I regret it. They act like every patient is the BIGGEST INCONVENIENCE! I've even been told "we are just too busy for this right now", this was when I went in covered in hives due to an allergic reaction from a medication that I shouldn't have been prescribed (I was misdiagnosed by another Theda doctor). The doctor at the ER didn't look at my hives once, but decided I must have Lymes disease so he ordered blood work and told me to take Zantac while pushing me out the door. Zantac. Another time, I went to this ER with excruciating abdominal pain. I didn't know it at the time, but I was bleeding internally due to endometriosis. The ER doctor told me I just needed to poop and sent me home. Last night, my (toddler) son fell and bit through his bottom lip. He also hit hard enough to loosen his top teeth. We sat in the ER waiting room for WELL OVER AN HOUR while my son screamed and spit blood. We watched people that came in after us being led back, treated, and discharged before we could even get a bed. When we finally got a room, the doctor told us that he's not a dentist, then gave my son Tylenol and a popsicle before sending us out. If I could give Theda Clark less than one star, I would. They are negligent and they couldn't care less. Please use a different hospital if possible!

Brough my mom to the ER for possible blood clot. We sat in ER for 3 1/2 hours. Several people who…read morecame in after and sat for much less time were taken back. I work in healthcare and no one sitting in waiting room was critical. Never kept us updated, never said there were traumas, who may be waiting for a few hours....nothing. took her to St. Elizabeth, seen within in 5 minutes of arriving to ER and back home within 1 1/2 hours of hitting the ER door.

Would not recommend the psychiatric inpatient for someone requiring mental health. That's 3 people…read moreI personally know that released too soon.

The woman at the front check in desk. Is very rude and unprofessional. Unfortunately I was unable…read moreto catch what her name was. I was referred here from my PCP. I knew nothing about them or other places they are affiliated with. When she stated that my appt was at Encircle health and not thier location. I asked what Encircle health was. Her response was to rudely say "Encircle health" when I tried asking again to get her to explan more. She just repeated it for a 3rd time. I told her I would just google it. Her response was "you do that." THANKS to Google the answer to my question was. They are part of the Theadacare system. Located on Capital drive in Appleton.

I've never been to a madical center where everyone was straight up rude and unprofessional. Dirty…read morerooms, hallways, and waiting room. They insulted me and spoke to me in a condescending manner. Also went in for a follow up appointment. Waited for an hour after my appointment was scheduled. When I finnaly did get in the doctor didn't examine me at all, just said I was fine and sent me on my way. Still got charged over $1,000. Do not go here if you can avoid it. This is just in reference to Surgical Assosiates, and not the hospital it's inside of. The rest of the hospital is just wonderful.