I can't say nothing but great things about U of U Health. I came here October 13th to receive my…read morenew kidney. From the moment I stepped foot into the hospital, I was taken care of. Every doctor, every nurse to every one else in between that helped me recover did a fabulous job. The ICU nurses were attentive and caring. My nurses on the regular floor gave me a little more independence and freedom. My transplant doctor, Dr. Bluff has set the bar high for any other specialty doctor that helps me in the future. She was fantastic! My nephrologist, Dr. Jweehan was amazing! When you're going through your healing process, you deal with multiple nephrologists. Dr. Jweehan was my only nephrologist from the beginning til the end. She was the kindest, most passionate, most caring doctor. I'm happy that she was with me through the whole process. The facility is beautiful. It's a very big and stunning hospital. I appreciate that there's someone playing the piano in the lobby. It eases some of the stress I went through having to do labs multiple times a week. It was nice hearing such nice music while waiting for my name to be called. I stayed in Utah for 5 weeks. And every visit I had at this hospital was great. All the staff here is just nice. I think the only negative incidents that I had was a CNA kicking my husband and daughter out of my original recovery room and a gentleman who was dropping off my food. Other than that, my interactions with this hospital was fabulous. I couldn't recommend a better hospital to be taken care at. I have my 6 month check up on April. I look forward to coming back and seeing my doctors who took such great care of me.

Poor customer service? Lying staff in pharmacy and emergency room, over reliance on inadequate food…read moreand medical staff. Medical students don't know anything about type 1 diabetes, burns or much of anything else. Easily one of the worst experiences of my entire life. Next time I'll drive through to Idaho and my dog won't be stolen Also you need to pay for my stolen glasses

Everything went smoothly, very efficient. Parking is inadequate. Inside and restrooms very clean…read more Check in and waiting time very short.

Have you ever heard medical staff arguing about the best way to check a patient in to make sure…read morethey aren't overcharged? I have. Here. I had an outpatient emergency surgery and couldn't believe the kindness, service and care I received. Nothing about my situation was easy for the staff but they made it work. People stayed late. They didn't treat me like an inconvenience they treated me like a friend and were a joy in a dark moment. I also had my first baby here and when given the choice am choosing to have my second here very soon. It is small and quiet. There are no bells and whistles and pianos. There are just people who have spent their careers here because they love it.

I came here for work so I cant speak to the medical care here…read more The campus was well labeled and I was able to find my meeting place very easily. Parking was easy, no complaints. And surprisingly, the hospital cafeteria was very good. I have quite a bit of trauma over the years eating in hospital cafeterias and this place was a pleasant surprise and my colleague suggested we check it out. I had a tofu bowl and it was delicious! I also had some fresh pineapple and a diet soda. Prices were reasonable and Id definitely return. The place was swarming with hospital staff and was hard to find a place to sit, so snag your seat quickly. The views are so sick of the mountains, Id never get tired of looking at the mountains here in Utah. Id definitely return and normally I avoid hospital cafeterias like the plague.

My wife went in for reconstructive surgery of her elbow, the injury of which is a result of a fall…read more Places like hospitals, grocery stores, some chain restaurants will always have negative reviews because of the thousands of customers they serve and because of the human factor where things will never be perfect and many will come online to vent their dissatisfaction. All understandable. Our experience here was extremely positive. The experience started with the whole network from their Urgent Care, which was wonderful, to the CT scans, to the physician to this hospital. All in the Intermountain system. The doctor was down to earth, explained everything, entertained and answered questions, friendly, assuring, positive. From checking in at the front desk to post-op care, all the staff, the nurses and attendants were very helpful and friendly and supportive. This goes for their urgent care services as well. Gotta put in a plug for their cafeteria, which isn't a cafeteria, it's a food mall! So many choices: pizza, make your own salad, make your own sandwich, soup, grilled items, deserts, coffee/hot chocolate/steamed milk/smoothie station, etc. Tons of grab and go options. Even can get grilled salmon. I had a sandwich toasted and it was great along with a small bowl of vegetable beef soup. Very reasonable prices. If you don't want to eat here, there are enough good options nearby. It is a comfortable hospital, the waiting rooms were spacious with "comfortable" chairs. I put that in quotes because the chairs really gave me a sore bottom. Plenty of electric outlets and free WiFi. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I found myself needing wound care after breast implant surgery…read more I had a giant hole on my left side. I have been working with them since July and they have every available resource to make you heal. I did Barometric Pressure Chambers daily for two months, two hours a day. I received Placenta and Cord Blood which ultimately healed me the fastest. The team is amazing. I'm going to miss all of them. After spending that much time there they became friends. I hope you never need them but if you find you do don't waste your time with home care and just go straight to them.

I went to St. Marks surgical center for the removal of reproductive parts to avoid a soon coming…read morecancer. The surgical center is an out patient procedure for a very serious surgery. It could have been a good experience if the nurses were professional. As soon as we got to the pre-op room, the nurse was all over my husband. The nurse turned my pre-surgery experience (while I was so anxious and unhappy I had to have this surgery that I could have cried endlessly) into a silent exercise is self denial. I could not talk because the nurse would not stop telling my husband her whole life story. The nurse had to be within two feet of my husband almost the entire time she was inside the surgery prep room. The nurse talked about her whole life history for two hours and ignored me. The little attention I got was horrible. The elfish nurse tried to put socks on my feet and because I'm tall with larger feet, spent five minutes profusely exaggerating how there are no more socks any larger to use in the whole hospital. Well, I'm six feet tall and my foot is equivalent to a man's size 10. I'm sure no men with feet larger than size 10 get socks at St. Mark's hospital. This tiny little elf of a woman made sure that she was the center of attention and her virtue of work was amazing and she really went out of her way to impress my husband with her life achievement. She also went out of her way to make sure I feel really bad about the size of my feet. None of this was necessary. Then, the recovery was worse. I was chastised by everyone for not waking up fast enough and shoved out the door while violently vomiting because "I took too long." I was even asked if I slept the night before the surgery because it was so outrageous how long it took me to wake up. Every aspect of my humanity was commented on and I was made to feel bad for things I could not control. I guess I'm glad I survived the parts removal factor but I'm emotionally damaged, as a result of the experience. I feel like a dog in a dysfunctional family who got my nose rubbed in shit for crapping on the carpet and all I did was show up for surgery.

I have been here twice ..and I have had two totally different experiences. I struggle really bad…read morewith self harm/suicidal ideation etc. so the first time I went a few weeks ago they were super nice to me and caring and just outstanding my nurse and doctor were wonderful looked at my cuts had the nurse clean them up and wrap me up. ...this second time this evening they got me in a room took my backpack,put in a locker were very very cold about it. The nurse came in and was like were just gunna bandage your cuts and put some neosporn and send you upstairs they didn't clean them or bandage them. The pic is too show how I came and left the er . No bandages no cleaning I tend to get infections so that's why they usually clean them. And the nurse was like upstairs will have better resources for you. Like I was a bothersome patient? Like I'm sorry that's your JOB DO BETTER LDS HOSPITAL

There's a time in life you need the care of the hospital, and it is not a place we will want to be,…read morebut this hospital tries to make the best for you to feel comfortable. First we went to the emergency room, and we were taken care of well. We had to come back, and then we were moved to another room for a surgery, and the care from staff was amazing and caring.

The facility is beautiful. It's the best hospital food. I've ever experienced. A lot of very good…read morecare, a little bit of not so great care. I'm still alive and so I'm thankful for the very difficult job that these people perform. It is inevitable that at some point if you spend enough time in this kind of system, you're going to start feeling like a piece of meat on a conveyor belt. They are very good about most things. However, there is some dehumanization that can occur, so make sure to ask a lot of questions and seek out alternative answers if something feels like it might be off. Because sometimes it actually is. There were some miraculous examples of people really extending themselves on my behalf. I'll be forever grateful for those individuals . For those who really in the way, I am equally less grateful.

I came in today to get my chest catheter removed. It's always a stressful moment getting my…read morecatheter replaced or removed. I usually get it done in an operating room setting so today's visit is very different from what I'm used to. This medical facility is stunning! My office was on the second floor. Coming out of the elevator, you are pleasantly surprised by the beautiful view of SLC. It's hard not to be in awww with such a breathtaking view of the city. I checked in, and was shortly escorted to my room. Vitals were taken and I was asked to change. I was surprised that I was able to get comfortable in my medical chair with a pillow and warm blanket. The fact that I was able to get comfortable allowed me to relax and not over stress over my procedure. Rebecca Cuniberti took care of me today. She was so kind! She explained everything to me. Everything she did was to make sure I was comfortable and at ease. From start to finish, Rebecca did an amazing job. I couldn't have asked for a better catheter removal. I'm happy that I got to experience such great care. I hope everyone can experience what I got to experience even though we aren't here for a fun time. It's amazing how someone's bedside manner can turn a scary and stressful situation into an easy appointment. Thank you for your care Rebecca Cuniberti, I appreciate you.

We had an outpt CT and they were fast and professional and kind but the price difference was crazy…read more After I called billing they did give us a small discount. But the price discrepancies are outrageous. We should have price checked first, I would encourage you to price check. This is what our insurance states for prices: Brandon Park SLC $647 Jordan Kimball SLC $652 Patrick Luers SLC $805 LDS Hosptital SLC $1334 Primary Children SLC $1757 University Hospital $2441 Lakeview Hospital $3222 Salt Lake Regional $3727 Notice on this list only one is higher. Good Luck!

I strongly advise against using Lakeview Hospital. Despite…read morepaying upfront for an MRI after being offered a discount upfront, I received an unexpected bill for $2,000 additional. Multiple calls to billing and case management were unfruitful. If you haven't met your deductible, consider outpatient options - they're significantly cheaper. Unfortunately, Lakeview seems to prioritize profits over patient care. They apparently lost the recorded line messages.

November 2025 & May 2026: My son came to the ER & was admitted to ICU and the care and seriousness…read morethat went into making sure he was back in good health took a village of Amazing Doctors, Leaders and Nurses who were ALL so Kind, Caring, Knowledgeable and Professional!! I am sooo Grateful and Thankful we came here because he received the upmost wonderful care! These wonderful souls are in this profession for the RIGHT reason‼ We need more of them out there And trust me you or loved ones will be in good hands if they are taken care of by any one of them Dr. White Dr. Klein Dr. Edwards Dr. Hansen Jonathon Gurney, Nurse Practitioner Alma Nurses' manager Loretta House Supervisor Julie, Charge Nurse Max, Nurse Gage, Nurse Hailee, Nurse Karina, Nurse Nicki, Nurse Lindsi, Nurse Michelle, Nurse Anny, Nurse Kristi, Nurse Brandon, Nurse Meghann, Nurse Martha, CNA Charlene, CNA Dan respiratory

They are STILL trying to bill my EX husband's Insurance company for my hospital visit. I've been…read moredivorced over 2 years. I have given them the correct insurance information, multiple times, yet they are still trying to bill my ex husband's insurance company.

I always have great positive care at the U clinics. They work hard to find out what is wrong and…read morecorrect it.

re: U billing practices…read more We had insurance, claim was denied so I paid the bill in cash. I called insurance. They told me the U used the wrong code and to have the U resubmit. I called the U in June and the U said they would send an amended claim. Here we are at the end of Sept. I called the Insurance. They told me the U still has not submitted an amended claim. I guess the U isn't interested in fixing their errors. I sure could use the $325.77 they owe me right now.

Care quality was amazing, fast and professional. Friend needed stitches, and was not told to go…read moreelsewhere. They staff treated us well and were incredibly friendly and kind. The best part is this, any ER elsewhere would have taken at least 3-4 times as long not to mention the drive. Probably worth driving up the canyon rather than going to a normal ER. Dr. Matt and Nurse Shannon where epic.

If you're injured on the mountain, having urgent care on site is so helpful. With an hour of my son…read morebreaking his arm, he was assessed and in a soft cast. They were so nice and caring.