I used this clinic as my primary care clinic for two years (2014 and 2015) when living in…read moreTaylorsville, Utah. The scheduling and service was good. There was an instance where I had an annual wellness checkup and the doctor asked me if I had any concerns about my general health. I mentioned that I was experiencing back pain and he offered to write me a muscle relaxant prescription. I should have known I would be charged a separate "back consultation" fee for bringing it up during this visit. I was dissatisfied with the clinic in that they didn't tell me it was anything other than a wellness visit (which is paid for by my insurance provider). I was later charged for a back consultation, which took me by surprise. Other than this, I've had a fine experience with this clinic. In general, I think the healthcare industry needs to be more transparent with consumers. It's also important that we as consumers make it known that we want transparency by asking for the full details and costs of every service to make sure we know what we're getting into.

I really like Sean Gunderson. I do not like the staff as they do not care about giving the doctor…read morehis messages. My son has been without his meds for 5 days and I have called repeatedly for a refill, as has the pharmacy. No response. My son's meds have to be refilled once per month and I get the runaround from the support staff EVERY month when trying to get his meds refilled. I am so tired of dealing with this that I am considering finding a new doctor's office. Sorry Sean - you are really great. Your staff, not so much.

Dr. Riley actually listenEd and provided the care I needed. Many doctors are in a rush and give…read morepoor service. Dr. Riley is a problem solver and gave as much time and effort as it took to get to the root of my problems.

From the owner: Nicola Riley, MD, is a family practitioner providing primary care, men's and women's health care,…read moreweight loss, addiction treatment, and more at SMP Family Medicine & Homecare in Salt Lake City and Ogden, Utah. After growing up in New York City, Dr. Riley attended military college and served in the United States Army. She then spent time conducting clinical research at the prestigious Cornell Medical Center in New York City. After several years as a clinical researcher, Dr. Riley earned her medical degree from the University of Utah School of Medicine in Salt Lake City. She completed residency training in family medicine at St. Mark's Hospital in Salt Lake City. Upon completing her education and training, Dr. Riley opened her solo practice, SMP Family Medicine & Homecare. There, she remains dedicated to providing specialized care like palliative medicine, women's health care, hormone management for transgender individuals, and primary care. She frequently helps patients better understand their bodies and helps them manage their pain, lose weight, prevent diseases, and ease symptoms of both chronic and acute conditions. For the convenience of her patients, Dr. Riley provides telehealth visits and appointments during weekend hours. She listens intently to each new and returning patient's needs in order to create a customized treatment strategy with their preferences in mind. Dr. Riley strives to work in partnership with her patients toward common goals...

Dr. Lee was an amazing doctor. He saw my family through so much! I miss my semi-annual visits…read morewith him. He was always so kind. He was our family doctor for approximately 25 years. I hope is is well wherever he is.

Dr. Lee has been my general doctor for almost two years, since I moved to Salt Lake, and I couldn't…read morebe happier with him. I tend to get ear infections a lot, so I end up seeing him about once every 3 months. He explains everything in ways that you understand and has a sense of humor that is refreshing at the doctor's office. A few months ago, he even stayed late for me. I had woken up on a Friday not feeling great, thought I was coming down with something. Around 11:45 am, I finally decided that maybe going to the doctor was a good idea. I called his office and they told me that he was off at noon that day, but how soon could I get there? I was in my pajamas, but got dressed as quickly as I could and rushed over there. It was about 12:20, so maybe waiting 20 minutes for me doesn't sound so crazy, but he was really pleasant about it and I appreciated his thoughtfulness, especially since if he hadn't offered to wait, I would have had to wait 3 more days until Monday to see him. The receptionist here is very very nice too, making pleasant conversation while you're checking in, which is really nice, when you think about everyone she checks in everyday. The location is pretty good, although making a left turn out when you're leaving can be very difficult.

I wrote a review concerning this business now I am back with a apology, i thought Dr heath was…read moreresponsible for my not being able to drive but i misunderstood the Drivers License Department it wasn't because of something he wrote it was because they hadn't received his feedback yet concerning my health. I am so sorry Dr. Heath, and I do adore you. I know I am sometimes a very trying person when it comes to patients, due to my hearing disability, I know you have your patients at heart. I have a lot of stress at home and I need to leave it there, at times i have expected you to solve all. That's amazing that you have been so patient with me and not told me to get down the road and find another Doctor. Thank you for keeping me as one of your patients. I truly adore you and would never want for you to quit on my care and health. Lynda Prater

For those considering Granger Medical for their annual exams, be aware that any discussions beyond…read morea breast exam and pap smear may result in unexpected charges I recently visited Granger Medical Murray-Women's Health for my annual exam and was charged for both the exam and a level 3 office visit. When I questioned the office about this additional charge, they explained that discussions about my monthly cycle and menopause symptoms were not considered part of the annual exam and thus incurred extra fees. According to them, an annual exam only covers a breast exam and a pap smear--nothing more. This was surprising to me, as my previous OB-GYN routinely discussed my monthly cycle and general health without additional charges. Despite reaching out multiple times and leaving messages for the office manager, I never received a response

I have been seeing Dr. Norris since 1992, and I couldn't ask for a better doctor. Most importantly…read moreshe always listens and I've never feel rushed. She explains issues so you understand and asking question's is welcomed. Most labs come back in a day and I'm notified immediately, this is super fast compared to a medical facility that I previously worked at. All of the Medical Assistants that I have had were excellent and caring. My only concern was the billing department not being up to date. The front office person told me I owed $30. which I had already paid 2 months prior, and it wasn't even for this office/doctor. She didn't believe me when I told her and gave me a dirty look. I felt this was very unprofessional of her and the next time I came in I had the proof with me. Going to a doctor shouldn't cause more anxiety but because I have had no other issues in over 30yrs I will not take any "stars" from my review. I have also gone to 2 other lady practitioners in this practice (Margaret and Jackie and they were wonderful also but avoid Dr. Bulaj as she is the worst doctor I've ever experienced in my life. I can't imagine how she can still be working there or anywhere!

I switched to Dr. Roberts at Granger after having constant issues with my old provider. It's about…read morea 40 minute drive, but no one in my area can prescribe my medication. Everyone I have talked to at the office has always been nice and easy to work with. Making and changing appointments has been easy and I never get grief from them like my old office. Dr. Roberts is an excellent doctor, he is eager to help you understand your medications and help with anything you need. Highly recommend him.

Wow! Best care that I have ever received! I was immediately greeted by the front desk with a happy…read moreface and helpful attitude. The doctor was beyond patient and willing to listen. He explained things in an appropriate way and addressed every single concern. His staff was kind and willing to help. Honestly it was amazing! The best experience!

I've bean with SMFM for over a year. I already have a Prooven TBI, stage 2 hypertension, gerd…read moreprediabetes and they gave me medication to try to get it all under control for over a year and have not done so. I got carbon monoxide poisoning in January and they said they'll do whatever is needed to take care of the situation. Told me to bring required documentation for general assistance needed for financial help while going through testing of damages done with carbon monoxide poisoning. Have me the referrals for testing. I got the documentation and they refused to fill them out saying I'm just fine before the tests are even done. Final test results are delayed neurological sequel. More brain damage on top of brain damage I already have. And they say I'm not disabled I should work. Possibly putting other people's life in danger by putting me to work with brain damage and delayed neurological sequels. No these young Drs have bairly any experience in life matters. There just here for a check and don't realize who's lives they'll damage by thinking there right when there wrong. There diagnosis on me isn't just about me it's about everyones safety around me and mine. Good by SMFM. You should get the hospitals name of your practice cause the hospital is 100% Sorry but your put my life in danger and others around me cause you don't care about your patience or the people around them. At least the hospital cares.

I would never recommend this place for so many different reasons! They are never on time because…read morethey put people from other countries in front of Americans#1! So the wait time is horrific so expect to wait! I came in there with my licensed service dog, which is a full red husky. I am her issues mobility issues. I can't go anywhere without her. She lets me know if I'm going to have another stroke, and her way of letting me know is howling. There are some people that think that she looks like a wolf.. she is very well behaved. She's always on her service dog leash. I came in one day and they put me on a small room on the other side of the office. Came in and let me know. I can no longer bring my dog in because there are people that are scared of her. I have PTSD MDD anxiety (all because of my son being murdered), terrible pain on my whole right side from an accident. Long story short they said I could no longer be seen with my dog so I get up and tell them it was not right because there were certain people that are scared of my dog. They immediately blocked my way of getting out of the doorway of the small room. I could not get out. They called me racist at the top of their lungs yelling at me blocking my way ice was very scared at this point shaking and crying. Because at that point, everyone from the office was circling around this one nurse that was yelling at me tell me I was racist. I had no way of getting out of the office to go through the doors to get out of the main waiting room. This was very upsetting to me. My dog at this point is howling because she's alerting to me. I knew my blood pressure was high. I mind you I've had strokes also so I'm very concerned about my health. I finally bust my way out of these people surrounding me I go to an urgent care and get my Blood pressure taken and it was stroke level they wanted to help me go to emergency. I would not go here for any kind of car whatsoever. It is terrible. The one doctor I did like is no longer there. The office care was not OK because they looked at me like I was evil as I was trying to get out of there that day. All I wanted was to get my test results from bloodwork I did a month previously, and they refused to give it to me . DO NOT GO TO ST. MARKS FAMILY MEDICINE! If I could give it a zero, I would.

The receptionist is super helpful in making sure you see the correct practitioner. She knows who…read moredoes what kind of appointments or not off the top of her head- I was impressed. Their intake form was surprisingly thorough and relevant, something I appreciated greatly. They are big believers in the myhealth website, which lets you communicate with your doctor and check lab results. This is amazingly convenient for everyone involved. They can send prescription refills and answer basic questions through this service. They help you register as well. I have had some reaaallly bad times with medical practitioners (ever been prescribed a dr phil book instead of medicine?) so I am happy that I found a place that I can keep going back to. I haven't been lectured or given any insensitive comments. The waiting room is nice and has an area for kids to play around in with letter magnets and toys. There are plenty of pamphlets to read, but you probably won't wait very long anyway. The parking lot is kind of cramped but that isn't a deal breaker for me.

My wife and I have been coming here for over 30 years. Our Primary Care Physician was Dr. Mark Lee…read morewho was AMAZING, but has since retired. My wife called up yesterday to make an appointment and was told because we didn't contact them within 60 days of Dr. Lee's retirement (something we were never told needed to be done in person or in written form) that we are now considered new patients and will be treated as such. My wife stated that she has to see a doctor to have her prescriptions renewed and was told because we are now new patients (again, we've been going here for over 30 years, but now we are new patients) that she would have to wait for one of the other doctors to pick her up and the wait will be extensive. She stated again that she's been a patient here for over 30 years, she's been seen by other doctors while Dr. Lee was on medical leave and that her prescription will run out before they get her in to see another doctor. She was then told that wasn't their problem and if her prescriptions ran out that that was on her not on them.....That's his exact words!!!!! He told her that's your problem not ours. That's the answer she was given after 30 years of patronage????? REALLY????? Absolutely unacceptable!!!! Now, I guess we will not only be finding a new doctor but a new medical clinic. It's truly a shame because we loved the staff at Cottonwood Family Medical Clinic and Dr. Lee for over 30 years. Guess that's over now. To the young man that handled my wife's phone call yesterday, I want you to know that at 56 years old I have never written or posted a negative review about anything, ever. But due to your absolutely abysmal and utterly disrespectful treatment of my wife you forced me into having to write this review.

Dr. Angerbauer is a very knowledgeable and respectable doctor. I've known him for quite sometime…read morenow and he's always a pleasure to work with. When working with him, he has been patient and has always approached my concerns with a positive attitude. I would highly recommend him to others.

Valet Parking is available, but there is a garage underneath that provides wonderful access to the…read morebuilding no matter what the weather. The Main Floor is well designed and welcoming with separate seating for 'sick' patients waiting to be seen. Well staffed at the entry, pharmacy and urgent care/lab areas. There is a pleasant coffee bar with snacks and a discreetly placed player piano that provides lovely background music. I've been going there since moving here 3 years ago. I get most of my medical services (Family Practice, Labs, Urgent Care, Therapy, & Pharmacy) met there, and go to other clinics and the U hospital only when specifically directed. KDavis

I came to Sugar House today to get an infusion done. It's a beautiful facility. Very bright and…read morefull of people. I made my way to the second floor to check in. I didn't even get a chance to sit down and I was already called in. My husband gets infusions for his Ms. He sits in a medical chair type recliner and hangs out for a few hours. Honestly, that's what I was expecting. Boy was I wrong. They had me set up in a room, with a bed, TV, warm blanket and snacks. SNACKS! My nurse check in with me. We got my vitals and iv started. And before I know it, I was officially hooked up and got my infusion started. It was nice to be able to lay down. I watched a couple episodes of Dateline and before I know it, I was done. I couldn't have asked for a nicer nurse to help me today. He was great! I enjoyed my little snack and being able to chill in my room. I hope that if you have to get an infusion done that you have such a great experience like I did today.