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    veterans auto repair

    2.0 (1 review)
    Open • 9:00 am - 5:00 pm

    Services - veterans auto repair

    Oil changes

    Routine automotive maintenance

    veterans auto repair Photos

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    1 year ago

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    B & L Tire & Automotive - Oil stick reading where I was broke down

    B & L Tire & Automotive

    (16 reviews)

    My husband and I have been going to B&L since James owned it. We decided to stay and give Jeremy a…read moretry to see if he would keep it the same. The first few years, he did. Jeremy was honest and up front about our vehicles needs. Today- I scheduled an oil change appt 2 days ago. I showed up 5 mins early today and the guy at the counter checked me in and said that my regular $50 oil change will now be $130. I asked why and he proceeded to say "sign of the times changing" spill. I said fine, thanks for letting me know and I sat down. An older gentleman in the waiting room asked the counter man what the $120 charge on his bill was and he said something about mounting and that they "put that on everybody's invoice". The gentleman then asks what if he doesn't want it? Counter man says they can take it off. Once the gentleman pays and leaves, the counter man looks at me, shakes his head and says "old people, right?". I don't respond bc I'm irritated about still waiting. 30 mins later I asked him how much longer until my car would be pulled in and he said he's waiting for his mechanic to get back. He grabbed his phone and walked out into the shop. When he returned several mins later he said his mechanic was about 5 mins away. A female customer walks up to check out and she asks about all the new faces around there, are they new? Where's Jeremy, things like that. Counter man says Don (or maybe Ron?) was new manager and they made some changes. Jeremy was still "in and out" he said. At this point it's been 45 mins after my appt time and my car was still sitting out in the parking lot. I told him he can give me my keys back and I left. He did apologize for the wait..but at this point he made an appt with me 2 days ago for this time slot leading me to believe he had a mechanic on hand to change my oil and bad mouthed a customer to me. I am not interested in this kind of customer service. Things were much better when Jeremy was there. My husband and I will no longer give them our business. I already found at least 2 other oil change places that are cheaper. It's just sad.

    I have been bringing our cars and trucks here for 25+ years. When James sold it recently, I hoped…read moreit would retain the integrity and professionalism he had established, and so far I haven't been disappointed.

    veterans auto repair - oilchange - Updated October 2026

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