Such a great experience here with my 2 pups. Dr. Carson and Kylie were so sweet, and great with my…read moredogs . They both took their time to make sure all questions and concerns were addressed. Clean and fresh clinic. They also had really good reasonable prices

The staff here is incredibly kind and welcoming! The vet was very thorough and took the time to…read moreexplain everything clearly. They even showed us how to properly apply the medication, which was so helpful. Everyone was patient and gentle with my pet, making the whole experience stress-free. My son and I left feeling very reassured and cared for. Highly recommend! Was able to get same day appointment!

Dr. Pluskat really is just the best. She's so sweet with our bunny and is so attentive to his needs…read moreand ailments. Our indoor bun does NOT like going out at all...let alone travel from Mililani Mauka all the way to Kailua to be examined up close by strangers. So, when we get there, he's the biggest grump. But Dr. Pluskat is so patient with him and always works around his mood and physical resistance...even joking, like I do, about how he's such a drama queen. Dr. Pluskat is just a great doctor with the most positive energy who seems to genuinely care about our little bunny's health and happiness. She even took the time to airdrop photos of our bun in the exam room. I just cannot sing enough praises for her! She's truly fantastic!!!!!!!!!

I took a friends fish in(Koi) last week, that I had been fish sitting. They were very professional…read moreand kind every step of the way. They took the fish in, the vet came out and read all my notes that I had on my phone, told me she was headed in to surgery so it'll be a few hours before she gets back to me. She was great at keeping us informed! Unfortunately the fish had a large growth and they put her down. They made the experience less painful.

I took my dogs here for their vaccines and heart worm checks. The staff is very friendly and I was…read moreable to get an appointment the week that I came in to request one. Make sure you go in to make the first appointment because they need prior records and have to see your military ID. Great place to go for routine stuff, but make sure you have a vet for everything else (surgeries, emergencies, etc.).

First visit a couple years ago was great. So 5 stars there. But vets rotate in and out. The first…read moreguy was a very very caring vet who shook my hand and then spoke to my pet and caressed him to gain trust before jumping to an exam. Fine. But my next visit was a vet who never introduced himself, jumped to an exam, was a nice enough person and the staff too--but stuck my furry guy many many times w/o being able to get blood before I stopped him. I wanted to know how his kidneys and liver were doing before dosing him with a strong anti helminthic and flea med.(Revolution plus). So I got the Rx w/o any baseline labs:( for an OLD cat. So treating him is taking a chance he can handle it. I'll try half doses first.....wasted trip in my humble opinion lol/ I don't think I'll go back.

Ive been taking my fur babies to Dr. Tiberi for MANY years now. the reason that i keep going to…read moreher and only her is due to her passion and love of what she does. She doesnt do it for the $, she does what she does because she is a TRUE animal lover and goes above and beyond for the animals. Ive referred every single person that has animals to her clinic, I have yet to hear anything negative. no matter the hour or day she has ALWAYS gotten right back to me whether it be one of my dogs going in to labor, or theyre suddenly walking funny, they look hurt or sick or whatever the reason! she ALWAYS gets back to me with what i should do. If it's something i cant do/fix myself and NEEDS the care of a vet she tells me to bring him/her right away to her. Dr.T has done ALOT! As long as i have my furbabies (i have a lot lol) i will keep taking them to Dr. Andrea Tiberi Thank you for EVERYTHING you have done and continue to do for our dogs.

Andrea Tiber and her team is your one stop shop for all your pets needs. Andrea is a vet that knows…read moreher stuff she and her team are compassionate, knowledgeable, accommodating and fast. Good ole country vet taking care of our multiple legged ohana with true Aloha. All thumbs and paws up for Andrea Tiberi and Kamaaina Canie and cat care! Many Mahalos Andrea!

Staff is lovely! Referred by another Vet for Bilateral FHO surgical procedure for my Kitty. Dr. is…read morecompassionate, takes the time to get to know the issues, your pet and also get to know you too. You got plenty questions?? .. he'll answer all your questions! He genuinely really cares for your pet. Protip: Text the office!!! if you need services or to get a quote, text them first. They hardly answer phone bc they are extremely busy. They'll respond via text usually same day/ within hours.

We went to see Dr.KC Carter@ Pearl's after a good…read morerecommendation from our vet. Erin Koperna@ Ohana veterinarian.Our Yorkie Charlei had to have FMO surgery on his left knee. 8 months old. Jamie answered our call & filled on what the plan was to look like & what to expect, approx. cost & the whole 9 yards.Met with them on appointment day, Dr. Carter very precise in his approach & explaining every thing very clearly. Dr.Naomi& Carter did a double whammy on Charlei that day also doing a neutering. Very happy with the way Charlei is recovering& looking forward to hearing favorable results from the Dr(s). Office staff we encountered Kaua, Rachel, Jenny all very friendly & professional& Charlei loved them!5 star care for your pets, highly recommend!

We had such a great first visit! The clinic was a little hard to find but they did a great job…read moreexplaining when our appointment was made. The staff made us feel welcomed even when I forgot some important paperwork I was reminded to bring, whoops! They had my dogs name on the door as a custom touch that made us feel like we were a priority which is rare in vet med for non emergencies! The rooms and office space were clean and organized. Dr Yamagata was patient with me when showing me her findings in my pups eyes. She even gave our pup a cute bandana on our way out the door! So kind! Overall great experience!

If your dog has an urgent eye problem, please don't waste precious time calling…read more My dog was suspected of secondary glaucoma, and my vet recommended that she see an ophthalmologist ASAP. I called, explained the emergency and her medical history, and was told they would call me back. They never did. The next morning, I called as soon as they opened and was again told someone would contact me later. After multiple attempts, I finally got through and was told that Dr. Yamagata had spoken with multiple doctors at my vet and believed my dog should remain under their care. We trusted what we were told and had no choice but to wait. We lost two critical days. By the time my dog was finally seen by an ophthalmologist, she had permanently lost her vision and we had missed the window for treatment that might have saved it. Later, when we desperately wanted to explore surgery to save the eye rather than remove it, I contacted Dr. Yamagata again because we were told she was the only doctor on the island who could perform this particular procedure. After more unanswered calls, being put on hold and disconnected, and eventually physically showing up with my dog's records, she refused to even see my dog because she was now under another doctor's care. How does that make any sense? We only went to another doctor because you wouldn't see her in the first place. We weren't asking for a guarantee. We were asking for one consultation before making an irreversible decision. It is infuriating that this island has such limited options for specialized veterinary eye care. When time can mean the difference between saving and losing an animal's vision, being nearly impossible to reach and refusing a consultation without a reasonable explanation is, completely unacceptable and unprofessional.

What makes Dr. Pearson and Lianne (AKA Home Pet Care) unique--and what contributes to the value of…read moretheir service--is they come to our home. You know what a typical vet visit is like: the drive, waiting sometimes up to 30 minutes for the vet, meanwhile your pet is dealing with all the strange sounds and smells. Cold table, cold check-up, trying to pay while your buddy wants to pee or poop or say hello; drive home. In contrast, having Dr. Pearson and Lianne caring for our pets means no driving, I get things done here at home while I wait for them, the critters are happy on their home turf, and there's lots of genuine warmth and care. Eric and Lianne are two of the nicest and truly caring people. It is a real pleasure working with them.

This Dr helps pets of all Brred and will travel island wide to help you all just call mobile to…read moreyour area!

I've been bringing my dog here for 9 years and they've always served us well. We don't always get…read morethe same vet, but I'm always confident that we'll still get excellent care. The staff is also very efficient and helpful with logistics. The clinic uses the Pet Desk app which makes communication simple and easy!

Our biggest concern is the lack of transparency regarding services and costs. During both visits…read moresince the corporate takeover, my partner and I have noticed that services such as blood draws, cytology exams, and ear cleaning are presented as things the staff are going to do rather than options for us to discuss and approve after being informed of the cost and necessity. We are then presented with the bill afterward. We understand diagnostic testing can be important for our dogs' health, but pet owners should be told what is recommended, why it is necessary, and how much it costs BEFORE services are performed. One example that frustrated us was during our most recent visit with our dog, Maple. Instead of saying, "Would you like us to clean Maple's ears for an additional $30? If not, we'd be happy to show you how to properly and safely clean her ears at home," the staff simply told us, "We're going to take her on back and clean her ears for you." At no point was the additional $30 disclosed beforehand. We only discovered the charge when reviewing the invoice. Some people might say, "Relax, it's only $30," but that isn't the point. It's about being charged for services without being informed of the cost or given a choice. It also makes us question whether other recommended services are truly necessary. Another example involves Maple's recurring ear infections. During a previous visit, our former veterinarian examined her ears and said something along the lines of, "It's apparent she has an ear infection. I'm going to prescribe this medication." She was prescribed EasOtic, and we appreciated how straightforward and transparent that interaction was. This time, rather than first reviewing her medical history and discussing whether the same medication would be appropriate, the staff quickly swabbed her ear and took the sample out of the room for testing. We were charged an additional $55.50 for the ear cytology, without anyone explaining beforehand why it was recommended, what they were looking for, whether it was necessary in her case, or how much it would cost. I understand ear cytology can provide useful information about an infection and guide treatment. However, we were never given the opportunity to discuss the test or its cost before it was performed. Based on Maple's previous diagnosis and treatment, I strongly suspect she would have received the same medication regardless, but nobody explained how the results would affect her treatment plan. If the test was important to confirm the diagnosis or determine the appropriate medication, that should have been explained to us before proceeding. The issue isn't that we are unwilling to pay for our dogs' care. It's that we should have the opportunity to make informed decisions. Had we known the ear cleaning would cost $30, we could have chosen to pay for it or learned how to do it safely at home. Likewise, we could have discussed the necessity and cost of the $55.50 cytology beforehand. Instead, these charges appeared on an already nearly $400 bill without being disclosed in advance. Before the corporate takeover, our two regular veterinarians were always transparent about treatments, medications, and services. They explained what our dogs needed and communicated clearly with us. Since the change, the experience has felt very different. From what we understand, 13 doctors have left and only two remain, and the staff and overall atmosphere have noticeably changed. The staff and veterinarians have also come across as somewhat judgmental, making it less comfortable to ask questions or discuss treatment options. I also asked twice for a packet explaining each prescribed medication and what it was for. Instead, I received only the invoice and receipt, with no explanations of the medications. If you're considering bringing your pet to Pet Vet at Salt Lake Shopping Center, or continuing as an existing client, I strongly encourage you to advocate for yourself and your pet. Ask what each test or service is for, whether it is necessary, how the results will affect treatment, and how much it costs BEFORE anything is performed. Don't feel pressured or guilt-tripped into agreeing to services without having your questions answered. You deserve to understand what you're agreeing to and what you're paying for. What makes this especially disappointing is that my dogs have been coming here since they were puppies, and the hospital is only four minutes from our home. We genuinely wanted to continue coming here because of the convenience and the trust we had built over the years. However, after two disappointing visits since the corporate takeover, we are seriously considering switching veterinarians. A good veterinary hospital should prioritize our pets' health while respecting owners through honest communication, upfront pricing, and informed consent. It's incredibly disappointing to see a place we trusted for years change so much.