Very happy customer, I called for a same day appointment on Sunday and was able to take my dog in…read morefor a broken dew claw below the quick. Dr. Audrey Bolaños and her Vet assistant, ( I wish I had her name because she was excellent) both showed such kindness, patience and expertise, I instantly was at ease and their care exceeded my expectations. I definitely recommend King Street Pet Hospital and will be back in the future. I was pleasantly surprised the charge was very reasonable and to not have to pay surcharge due to Sunday same day visit was the icing on the cake.

King Street Pet Hospital used to be awesome. The vets were great and the prices were fair…read more Unfortunately, it now feels like veterinary care is going the same direction as so many other industries; corporate ownership and private equity. A recent example really bothered me. During my dog's visit, the vet specifically told me she would NOT recommend removing his canine teeth. A week later, I received the estimate by text and, sure enough, canine tooth extractions were included as recommended treatment... at $400 a tooth! I obviously want the best care for my dogs and don't mind paying for things they actually need. But lately, it feels like the vets are being pushed to sell more services, almost like the main job of a veterinarian has shifted to something more like a used car salesperson; from providing proper and reasonable care to increasing commissions and gross profit. Really disappointing because King Street used to be a clinic I trusted completely.

I think it says a lot when our husky baby LOVES going to her vet. And we're pretty sure it's not…read morejust for the treats, but for the people! We had to switch vets once before finding this clinic, and ever since then, we've truly trusted and appreciated the care they provide. Everyone at the front is always so friendly and welcoming, and they always play with our husky! I totally understand that huskies love everyone, but not everyone loves a husky's playfulness, so I really appreciate the attention and love they show our dog. One time, our husky injured her paw with a deep cut that needed after-hours care, and I am forever grateful that Dr. Hsu was available to see her right away. Even though he had already left the office, he was willing to come back for her. I think the care they provide, the heart they put into what they do, and the genuine compassion they have for animals are such important qualities when finding the right vet. We've also utilized their in-house boarding services. At first, we were worried about how our dog would do, but she did more than fine and has loved going back multiple times. The boarding process is also very seamless. They take care of her daily meals, provide 3-4 walks a day, and if anything ever comes up, they're already a vet clinic, so they can provide professional advice and care right away! I highly, highly recommend their services, knowledge, and care. I will always trust my dog in their hands. 10/10!!

Great service, great rapport with both humans and animals. Especially with difficult tasks, like…read moreclipping a cat's toenails

This is the first vet appointment since we moved to the island. Everyone was very warm and…read morewelcoming. Everything was very explained well. Seems like they have a large staff and run and operate really well. So I appreciate their timelines & thoughtful staff.

Amazing place! The Doctors took care of our new puppy, give him all the vaccines, De-wormed him,…read moreeducated us on the food he should have. We are so glad that we are more equipped to get care of our puppy now. The office is clean, easy parking just outside, and reasonably priced.

This clinic deserves an updated review that goes more in depth into the awesome care they provide…read morefor my rats. Whether it be for tooth trimming throughout Cinnamon's life, treatment for URI's, or end of life services, Kalihi Pet Clinic has been my go to clinic for compassionate and timely care. They modestly acknowledge that they don't specialize in exotics care, but they always try their best to treat even their smallest clients. And if the problem is ever too big for them to treat, they refer out to a clinic that can. I have to give this clinic props for the kind and professional care they give. All their staff has been so respectful to my rats, even if they didn't expect to see rats in their clinic. Many of their vet techs have had pet rats in the past, and they're always so happy to see my girls and sneak in a cuddle with them. Not even clinics that claim to specialize in rat care treat them with as much respect and care as this clinic does. My most recent visit to this clinic was for a sad reason. To say goodbye to Oreo and Marshmallow. While I was initially told that I couldn't be present for the euthanasia, in the end they gave me the option to be present which I deeply appreciated. Doctor Obara and staff were all very kind and patient. My girls were able to pass peacefully cuddled together. Doctor gave me plenty of time alone with my girls, and also spent time with me in the room chatting about the ratties' personalities, their quirks, how special they are. It was very comforting and helped me to feel at peace with losing both at once. Thank you Doctor Obara and staff for all your compassionate care! I will keep bringing my girls here. If you end up with more rattie clients, you can blame me, because I recommend you to everyone I know with pet rats.

I really appreciate Kalihi Pet Clinic if ppl need a place to take ur pets it here. They awesome…read morestaff with there receptionist, technician, veterinarians. All there employees are Very professional & knowledgeable in there profession. Best choice to take our services dog Kawika..

I've been bringing my dog here for 9 years and they've always served us well. We don't always get…read morethe same vet, but I'm always confident that we'll still get excellent care. The staff is also very efficient and helpful with logistics. The clinic uses the Pet Desk app which makes communication simple and easy!

Our biggest concern is the lack of transparency regarding services and costs. During both visits…read moresince the corporate takeover, my partner and I have noticed that services such as blood draws, cytology exams, and ear cleaning are presented as things the staff are going to do rather than options for us to discuss and approve after being informed of the cost and necessity. We are then presented with the bill afterward. We understand diagnostic testing can be important for our dogs' health, but pet owners should be told what is recommended, why it is necessary, and how much it costs BEFORE services are performed. One example that frustrated us was during our most recent visit with our dog, Maple. Instead of saying, "Would you like us to clean Maple's ears for an additional $30? If not, we'd be happy to show you how to properly and safely clean her ears at home," the staff simply told us, "We're going to take her on back and clean her ears for you." At no point was the additional $30 disclosed beforehand. We only discovered the charge when reviewing the invoice. Some people might say, "Relax, it's only $30," but that isn't the point. It's about being charged for services without being informed of the cost or given a choice. It also makes us question whether other recommended services are truly necessary. Another example involves Maple's recurring ear infections. During a previous visit, our former veterinarian examined her ears and said something along the lines of, "It's apparent she has an ear infection. I'm going to prescribe this medication." She was prescribed EasOtic, and we appreciated how straightforward and transparent that interaction was. This time, rather than first reviewing her medical history and discussing whether the same medication would be appropriate, the staff quickly swabbed her ear and took the sample out of the room for testing. We were charged an additional $55.50 for the ear cytology, without anyone explaining beforehand why it was recommended, what they were looking for, whether it was necessary in her case, or how much it would cost. I understand ear cytology can provide useful information about an infection and guide treatment. However, we were never given the opportunity to discuss the test or its cost before it was performed. Based on Maple's previous diagnosis and treatment, I strongly suspect she would have received the same medication regardless, but nobody explained how the results would affect her treatment plan. If the test was important to confirm the diagnosis or determine the appropriate medication, that should have been explained to us before proceeding. The issue isn't that we are unwilling to pay for our dogs' care. It's that we should have the opportunity to make informed decisions. Had we known the ear cleaning would cost $30, we could have chosen to pay for it or learned how to do it safely at home. Likewise, we could have discussed the necessity and cost of the $55.50 cytology beforehand. Instead, these charges appeared on an already nearly $400 bill without being disclosed in advance. Before the corporate takeover, our two regular veterinarians were always transparent about treatments, medications, and services. They explained what our dogs needed and communicated clearly with us. Since the change, the experience has felt very different. From what we understand, 13 doctors have left and only two remain, and the staff and overall atmosphere have noticeably changed. The staff and veterinarians have also come across as somewhat judgmental, making it less comfortable to ask questions or discuss treatment options. I also asked twice for a packet explaining each prescribed medication and what it was for. Instead, I received only the invoice and receipt, with no explanations of the medications. If you're considering bringing your pet to Pet Vet at Salt Lake Shopping Center, or continuing as an existing client, I strongly encourage you to advocate for yourself and your pet. Ask what each test or service is for, whether it is necessary, how the results will affect treatment, and how much it costs BEFORE anything is performed. Don't feel pressured or guilt-tripped into agreeing to services without having your questions answered. You deserve to understand what you're agreeing to and what you're paying for. What makes this especially disappointing is that my dogs have been coming here since they were puppies, and the hospital is only four minutes from our home. We genuinely wanted to continue coming here because of the convenience and the trust we had built over the years. However, after two disappointing visits since the corporate takeover, we are seriously considering switching veterinarians. A good veterinary hospital should prioritize our pets' health while respecting owners through honest communication, upfront pricing, and informed consent. It's incredibly disappointing to see a place we trusted for years change so much.

Our experience was extremely friendly with competent staff…read more Our dog was handled with care & concern; diagnosed, treated by Dr. Heather Luce :) & observed through the night, which gave us full peace of mind. A return visit with Dr. Ahn gave us confidence our pet would be well in a matter of time! We're all doing better now & hoping our 11-yr old will be back to her old self soon.

I highly recommend VERC for your loved furbaby. My little Chihuahua Noe suddenly started to have…read morethese seizures at 7 years old. She had 3 episodes before rushing her to VERC. They were very attentive and you can see it that they care. This was unfortunately her 2nd visit there. Even the after care is 1st class. They supplied some simple things that would help us with her continuing care.

I have been a client at University VCA for over 20 years. While things have changed over the years…read moreone thing has remained consistent and steadfast: They love animals. The staff at this clinic are extraordinary. I have nothing but good things to say about the past and current veterinarians: Dr Fujitani, Dr Kimura, Dr Lee Loy, Dr Casuga, Dr Lee, and Dr Tom. They are always available to answer my questions when I call or text them, even if it's to repeat instructions or clarify information they previously gave me. I have had several health scares with my animals and the staff at University VCA take a caring and balanced approach of concern and moderation. They will run tests or refer you to a specialist if you want, but won't force or guilt you into spending more than you feel comfortable spending. They have always offered me different courses of treatment based on budgetary needs. I have been into VCA 8-9 times in one month for a variety of reasons for my three pets. Because VCA offers CareClub, those office visits are covered, which is peace of mind when my animal is sick. I don't need to worry about paying for multiple office visits when my pet is sick. The receptionists (front office staff) at VCA university are amazing. They are kind, considerate, compassionate, and extremely patient. I have had to call them repeatedly to ask questions or clarify information, or order more food. The front office staff are always busy, yet they are also punctual, polite, diligent and always on their "A game". Knowing my pets are in the hands of true animal lovers at University VCA is a type of peace of mind that no amount of money could purchase. Thank you VCA University for always taking such fantastic care of my babies!

I never leave bad reviews, but I must warn new pet owners. This place inflates pricing a ridiculous…read moreamount. I have read many of their reviews and I see them trying to justify some of their discrepancies in pricing. My invoice was over $599 for a new cat check up, nail trim ($50+), a 5 minute snap FIV test ($220+), ear cleaner, and a fecal test. (Not including the $80 booster shot which after tax would've made it almost over $600). When they say: "When you are a new pet owner, it's hard to anticipate costs." ***My answer: I called two other highly rated vet hospitals on island after receiving my invoice, the other vet hospitals also confirmed this place was completely over charging me. When they said to me: "Hawaii is a lot more expensive than the mainland for vet care." ***My answer: I have had cats for 10+ years in CA, and now 6+ years in Hawaii, and my mother is an equine vet, there are differences, but not by hundreds of dollars for simple tests. I feel very slighted and that they target new pet owners who don't know a lot (they reached out to me first, I did not reach out to them days after adopting a cat, how did they get my information? It is on me for not doing further research). I don't think the technicians, vets, or front office staff are incompetent, I just don't agree with their service. I won't be going back. Also, there was leftover cat fur on the table when I went into the room, and I understand it does get everywhere, but it didn't seem like the most sterile environment for my cat at that moment.

Andre has been a patient @ the Kahala location when he came to "own" me when he was 7 months, he's…read morenow 28 months old. Because he is a Frenchie he has been seen there many times for the health issues the breed are notorious for, of which I am very well aware of and accept. Every single visit has been friendly and professional to both of us, I only have high praise for this business.

I was grateful they were able to fit my dog in at the last minute. The front staff were very kind…read moreand helpful. I didn't appreciate the Vet and Vet assistant. The Vet, Dr Pang, had poor bedside manner. Came in already dismissive of my complaints for my dog. She wasn't prepared when she came in the room. As if she didn't know why I was there. Said she couldn't examine my dogs nostrils because my dog is excited and keeps moving. Said we needed to sedate my dog. Didn't have any light or anything to look at my dogs nose. Some questions/comments she made that were annoying: "Are you sure she's five months old, she seems older cause she's big" "How did you look in your dogs nose?" "She's not sneezing now" "She seems to be breathing normal" (her first time meeting my dog, doesn't know my dog is not a mouth breather) "Did you hear reverse sneezing" (as if i know what that is) I had to get on the floor to help hold my dog so she would look at both nostrils or try to with a light. Also theres an exam table not sure why we're on the floor. She offered very little info into what she thought was going on with my dog. Only discussed further when i kept asking questions. She prescribed a steroid taper but on the bottle the instructions were incorrect did not indicate a taper. Did not appreciate her bedside manner and lack of trying to look at my dog for the issue i brought her in for. Then as i was leaving i got blocked in to the small parking lot by an employee that parked her truck with the bed blocking the way out. That employee came out and saw me unable to leave but waited till i asked her to move the truck to move it. Gets two stars because of the front staff.

Dr. Chiara Zunino is AWESOME she helped with Pooty my 10 year old cat who was diagnosed with…read moremalignant cancer! She prescribed the perfect medication. February 3rd 2026 diagnosed September 25th 2026 she helped him cross the rainbow bridge! I'm grateful for her as I had refilled the medication every 10 days starting in February and she never questioned me or made me bring my cat in for any extra care, which in turn he was able to live a few months longer. I really like her and she's human and humane Muchly appreciated Pooty and family

We've been coming to aloha affordable for quite some time now. This is long over due. My dogs get…read moregreat care here. One of my dogs gets her cropping injection every few months here because she gets seasonal allergies. My other dog has seizures and his care has been phenomenal. Recently Dr. Z suggested that we give him a low fat diet that she prescribed as he seems to have PLE. After only a few days on this new diet, my boys energy has gone up, he can run up the stairs again. I can't thank dr z enough. Took off one star just because it takes a while to get inside even with an appointment. But we will take it as they have been great for my dogs.

Dr Miliaresis & staff have taken care of my Shih Tzu who has been dx w multiple vets as having an…read moreincomplete skin barrier due to poor breeding. Dr. M is the vet I am staying with due to her up to date skills, honesty & conservative approach towards tx and medications. For new dog owners who r looking for a competent, honest( also does stem cell therapy if needed) check her out at Surf Paws in Hawaii Kai.

Dr. M is an amazing vet! She takes such great care of our family dog. Would recommend Surf Paws…read moreto all!