I paid RSV and James for a Mercedes tuning package after being told it would add approximately 150…read morehorsepower to my vehicle. Before purchasing, I was assured that if I was unhappy with the results, I would receive a refund. I arrived at the scheduled appointment time and waited over 2.5 hours. James later explained he had been drinking heavily the night before and had failed to bring the necessary parts. At that point I requested a refund before any work was performed, but was repeatedly pressured to continue. The promised performance gains were never delivered. The only noticeable change was an artificial sound added to the vehicle, and the vehicle's performance did not improve anywhere close to what was represented. I later learned that the tune was not actually being created by the person who represented himself as the tuner. Despite multiple attempts to resolve the issue and reminders of the refund promise, I was ultimately told "Sorry, no refunds." Based on my experience, I believe the service was misrepresented and the promised results were not delivered. I am still requesting a full refund.

I bought a 2014 Shelby GT 500 about 6 months ago and for the first month it rode like a true Beast…read morebut then I started having issues and went to 2 other places that sold me this part and that part and the check engine light just kept coming on so I took it to the Ford dealership and they replaced the PCM, Powertrain control module then it was ok on the drive home from G burg but the next day the check engine light and the Do not drive yellow wrench lit up so I had it towed back to the dealer who if they looked hard enough on their own they would've noticed oversized fuel injectors and adjusted the PCM accordingly. I even sent them a screenshot of every hi performance part on the car and they also knew I had a tune on the car but my bad as I should've gone to this business first as it would've been fixed the first time and I would've saved a S load of money. Right when I pulled into RSPDMV and told the owner Jimmy about the new PCM and popped the hood he knew exactly and I mean EXACTLY what the issue was and recalibrated my PCM and installed a newer better tune. He just pulled out his laptop and plugged it into my car and after about an hour my Shelby was humming like the Beast she is!!! These are top notch mechanics and computer wizards and EXACTLY the type of people us non mechanics need to know so we don't get jerked around and the work is done right the first time! I definitely will be bringing all my vehicles here to be serviced and I just wish I had found them earlier Thank you Jimmy and all your crew for a job well done and for bringing my stress level down to zero! I'll be back!

Highly recommend! If you value honesty, then Parson is your guy. We travel from Northern Virginia…read morejust to get an honest quote from Parson. We recently had some minor trouble with our MDX and took it to the dealer. They said the steering fluid was leaking and quoted us $3500 to replace the steering column. We were skeptical, since our car had been relatively low maintenance and not having any signs of trouble prior to this. We always go to Parson for a second opinion, b/c he knows the business and we can trust him. He said there was a very small leak and that replacing the steering column was not necessary. It also did not have anything to do with the reason why the car was having issues. He fixed the car and recommended watching it and if it gets worse, then we should go back. He's a gem!

I only take my car to Epic Auto Specialist from now on!!!…read more I used to get my regular oil changes at auto shops like NTB's and Jiffy Lube's alike but after getting recommendations for unnecessary repairs I followed my hunch and decided it was time for second opinion. Just read my other reviews!! Juan Carlos is my Epic Auto Specialist technician and I only trust his professional assessment of my car. I reside in Arlington, VA and will make drive out to Gaithersburg, MD because it's not worth being taken of advantage of. The techs at Epic confirmed my hunch and saved me $$$ from unnecessary repairs. This shop is honest, dependable and accommodating. It's also very clean and comfortable while you wait for your car to be serviced. If I could give them 10 stars I certainly would.

They offer a nice selection of cars for a reasonable price. Good experience and easy process.read more

We didn't even get a chance to do business here. Apparently, you cannot have questions about a…read morevehicle without being called a scammer, getting major attitude, and being blocked. If this was the last car dealership on Earth, buy a horse.

EXCELLENT! !! My experience taking my Range Rover Sport to Land Rover of Alexandria has always been…read moresuperb. I will start by pointing out that they always provide excellent service. They have a comfortable location, great check an check out experience including friendly customer service; and most importantly, knowledgeable technicians. They explain everything in a detailed and professional fashion. No pressure; just facts and suggestions. Thank you Land Rover Alexandria Team!!!! You can count on me to continue to be one of your perpetually happy customers. Best regards. Alejandro

Dropped my car off for an oil change and alignment for vibration at night. They call me back saying…read moremy tires are flat. I literally dropped it off last night. No manager is there so I can't talk to them. At the last visit there I was told my tires are great. To diagnose the vibration they want over $200+. Please stay away from this corrupt dealer. Dont be fooled by the nice waiting area.

Excellent quality and service. Highly recommend! Car looks brand new. Caring and knowledgeable…read morestaff

Great customer service, price, and timely work. Hopefully I don't need their services again but I…read morewould come here without hesitation!

Super thankful that Infinity of Annapolis recommended this place. Quality work. I had my windshield…read morereplaced (~2hrs) and a dashcam installed (~1-1.5hrs) It was easy to find and is the staff were friendly.

Landrover dealer doesn't put in glass I had a broken windshield and the dealer recommended…read moreAutomotive Concept. I called and the lady that answered was extremely helpful she told me that the windshield wasn't in stock and she didn't know when it would be in, she said if I pay for the glass that I would be guaranteed glass when it came it. She was great it took a few months but kept emailing me with updates, the day she called to tell me it was it she said if I was there by 0800 she could get me in and out. She was rite I got there 0750 I gave my fob to a worker she told me 4 guys would get it done quick 0830 they were done I had to wait 20 minutes for the glue to dry. I would highly recommend them they did a great job!

I came in for an alignment and they did a great job. Norma was very helpful at the front desk and…read morefit me in to their schedule the same day. Sam worked on my car and aligned it well. They were very friendly. Great experience

I highly recommend A&S Auto Clinic. Excellent customer service and I was very pleased with the…read moreBrake service I received. They answered all my questions and explained the service in great detail. I left a happy customer and happy to say I've found a new mechanic for my car needs.

Excellent Car Mechanic!!!!! I have followed "Dr" Sam for my…read morecar maintenance and repair needs for over 20 years because he is honest and an excellent mechanic. His diagnostic skills are razor sharp and accurate, his work is meticulous, and in addition to his superior mechanic skills he is passionate about taking good care of cars and he is a super nice guy. I have referred many people to him over the years. There is no one else I would trust with my car repair needs. Sam is knowledgeable, dependable, and he can be trusted to provide your car with the best repair and maintenance service. The quality of his work is by far the best I have experienced in over 40 years!