In my personal experience, Verve is a scam. From the financial aid process to the lack of communication, the way this school operates is extremely unprofessional.
I was told that Verve reports housing, food, and transportation expenses to FAFSA even though those things were not actually being provided to me. Employees told me that it was done to get more money from FAFSA. If that is the case, then why did I still have to take out a student loan? Students deserve clear and honest answers about where their financial aid is going and what they are actually being charged for.
The communication at this school is horrible. They tell students important information at the last minute, things change without proper communication, and you can call and email over and over and still not get an answer. Sometimes you literally have to go into the office and get loud and frustrated just to get someone to address your problem.
The owner also seems completely disconnected when students have serious issues. Instead of being available to students when there are problems, he says he doesn't deal with students.
Then there is Reni, who is supposed to be the administrator of the building. My experience with her as an instructor was extremely disappointing. She refused to teach our class for periods of time, and when she did teach, she rushed through the material. Questions were rarely answered. When students finally got an opportunity to ask questions, I personally felt that we were often brushed off or ignored.
We were repeatedly told, "This is a fast-paced class," as if that explained the lack of teaching and support. Reni also told our class that we did not deserve to pass. She blamed the problems on the students and told us that we should be the ones reading and learning the material ourselves.
I understand that nursing school requires students to study independently. However, there is a major difference between expecting students to study and having an instructor who does not properly teach, explain, or answer questions.
After I finished everything I was required to do, Verve failed to properly submit my paperwork. I had to repeatedly call and email trying to find out what was happening. I could not get anyone to call me back. I could not get a response to my emails. When I finally reached someone, I found out my application had not been submitted properly. The only explanation I received was that multiple people were handling my case.
How is that acceptable? I should not have to chase my school down repeatedly just to make sure they submit paperwork that is necessary for me to become licensed.
I OVERPAID THE SCHOOL. I told them multiple times that I was owed a refund, and they still did not send my money. I eventually had to contact accounting myself before they finally decided to send my refund. Why did I have to contact them to get money that they already knew they owed me? Also for the Oak Brook location I don't understand why the classrooms are so filthy. If there's a janitor for the building in the school is part of the building the janitor should come in and clean the building or the school needs to hire a janitor because they never clean the classes.
In my experience, Verve is not a professional school. I feel that they took my money, made promises that were not followed through on, communicated poorly, and left me to figure out too many things on my own. I consider my experience with this school to have been a SCAM, and I would encourage anyone considering enrolling to do extensive research, ask questions, get everything in writing, and understand exactly what you are paying for before giving this school your money.
I finished. I made it through. But if I could go back knowing what I know now, I would have thought twice before enrolling. read more