I carried my motorhome to Hobbes Rv on June 30th. of this year to replace the leveler springs,…read moreseals on the slide out and replace the electric steps. When I went to pick it up he tested out all that had been repaired and for some reason the steps stopped working. ( this was close to closing time) James knew that I was going camping that week end. He and Jerry stayed and tested the system from front to back (I never knew there were so many parts involved) They kept at it until they found the defective part involved. they never got upset or in a hurry, they just kept working until it was fixed to my satisfaction. That's the kind of dedication that's hard to find today. when it was all done, I made up my mind to bring my camper back for all services in the future. ( I live in Grifton, NC and it's worth the drive) The price was fair also. Dannie

Amazing service. Would highly recommend. Great customer service from initial call through service…read morecall to repair goes above and beyond.

If Mr. Massey does as well in repairing RV's as he does in general handyman chores, he's your best…read morebet to get some work done on your RV. He has done porch/deck repair, dryer vent clean-out, and screen porch door replacements at our home in Emerald Isle. I plan to use this company for all my handyman needs. Prices were fair and reliability was next to none. To use an old saying I was taught in my youth, "He was Johnny-on-the-spot."

Had a 10:30 appointment did not show up by 12:30 so I called and cancelled. Would not recommend…read morethis business for rv repair

We've had them do work for us before. On Aug 27, we had an appointment and they didn't show up…read more Tried to call, text and email, nothing. Was worried about them because this was not usual for them. Did a welfare check on them and Hayley told the deputy that they terminated our contract because we didn't pay the last bill, which is totally false. ***In response to Happy Camper's answer.... I wrote exactly what the deputy told me that Hayley said thru your Ring doorbell to him. Payment issues??? I paid you immediately thru Zelle immediately after service. The payment issue between you and Brinkley was not my fault and I facilitated the remedy by a 3-way call between Hayley, Brinkley and myself because she was not getting an answer from them. In regards to the "excessive" contacts, what do you expect me to do when you don't show up for an appointment? I was trying to find out if you were coming and then trying to find out if something bad had happened to you. Then I got worried because it was out of the ordinary. My texts/calls were asking you if y'all were okay and you never responded. The welfare check was 7 days after you didn't show up (not immediately) and we were out of town when I did it because I was still worried. Why did you not give me the courtesy of telling me that you no longer wanted to provide service? Why did Hayley make the appointment with me if you didn't want to provide the service? Why didn't you respond to the calls or texts? I wouldn't have tried to contact you if I knew that you no longer wanted to do business, for whatever reason you had, and wouldn't have had to write this review. Not showing up and then not letting me know the reason was the most unprofessional thing a business has ever done to us.**

Had van converted from generator to solar. Was supposed to install 2 500 watt solar panels, but…read morethey were 100 watt at best. Several screws through the roof and several electrical issues afterward. I don't like doing bad reviews and if money was refunded I would not be doing this. Currently having a professional fix all the damages and document what he is finding. Thank goodness he is a retired cop so his documentation im sure will be emaculate. He may be good at repairs, but do not let him install. The damages are costing a lot to repair.

John came out to replace our broken leaf spring on our fifth wheel. He put the incorrect size leaf…read morespring on (6 leaf but should have been 5 leaf) and didn't tell us. He put in the incorrect size bolts to attach the leaf springs. This caused the bolt to stick out and almost puncture our gas line, thus putting our lives in danger.

Called at 9 AM THAT I HAD NO HEAT. I was told to text him with my site number I texted - waited -…read moretexted again - waited - call and left a message - waited - no response. Next day texted again - waited - no response. Left to go north in Oct with no heater!

I called and left a message requesting help on a malfunctioning toilet. Fred called me right back…read moreand scheduled a service call for the next day. He arrived right on time and confirmed a bad motor on the macerator. After a new motor and impeller were located he came right out and installed it. Fred is very professional and I would definitely call him again if I needed a mobile tech. Thank you Fred for the good service.

Up and Running Mobile RV Repair LLC, located in New Bern, NC, was a company referred to me by…read moreAssurant. I contacted Brian on 08 July 2024, requesting an inspection of electrical issues and the non-functional refrigerator in our 2016 Jayco Jay Flight Trailer 38FDDS. This was a concern because my mom was staying in the RV. I called Brian on 08 July 2024 and he arrived on site 16 July 2024 as agreed. (E-mails and Text Messages Provided as Proof to Assurant) Brian inspected the electrical and the non-functioning refrigerator. Brian only replaced the 50 AMP Power Cord Twist Lock with Boot. Brian charged me $257.04 on 17 July 2024 without providing an Invoice. (Provided Credit Card Charge Copy to Assurant) I clearly requested Brian to follow Assurant's extended service agreement processes, to submit a claim for reimbursement. I also provided Brian with all Assurant contact information and contract documentation. (E-mails and Text messages provided as Proof to Assurant) Brian did not respond to any of my follow-up emails, texts, phone calls and voicemail messages, as I was trying to get a status on the claim submittal and the invoice. (E-mails and Text messages provided as Proof to Assurant) On 23 July 2024, I ordered a new and comparable refrigerator for $1,115.47 from Home Depot. Home Depot delivered and installed the refrigerator on 30 July 2024 and took away the faulty one. (Copy of Receipt Provided to Assurant) Unfortunately, Brian did not adequately resolve the electrical issues, nor did he follow the Assurant claims process. Consequently, I had to contact EL Electric Contracting on 19 September 2024 due to ongoing electrical hazards and emergency power failures. They replaced the 50 AMP Twist Lock Inlet, which had a faulty and loose spade causing all the electrical issues. I paid EL Electric Contracting $423.26 for the necessary repairs. (Invoice & Photos Provided to Assurant) After speaking with an unpleasant Assurant representative, I visited Brian's home on 02 Oct 2024 and got Invoice #2195 for 16 July 2024, which noted that the refrigerator needed replacement. He claimed that it had all been submitted to Assurant on 16 July 2024, but that's not true. Requested reimbursement from Assurant: $257.04 paid to Up and Running Mobile RV Repair LLC and $1,115.47 for the replacement refrigerator purchased from Home Depot and $423.26 for EL Electric Contracting's corrective repairs. Total amount for Claim # 39021409 is: $1,795.77. Assurant decided to only reimburse: $132.18 with the $100 deductible, because Assurant stated that the proper claims process had not been followed. Such a loss when we are supposed to be protected by Assurant's 3-year Extended Service Agreement and by Up and Running Mobile RV Repair LLC!

I was very satisfied with the service that I received from Brian with Up and Running RV repairs. I…read morecontacted him on a Sunday morning and shared that my hydraulic jack stands were inoperable and I was therefore stranded at a campground in the New Bern area. Brian was honest with me and shared that he could not get to me until the following day and would do his best given what we had to work with. I should note that other issues came up in spite of the fact that this was a brand new unit. As promised, Brian contacted me first thing in the morning and after working diligently on the problem, got my camper in a position where I could safely transport it back to Maryland. I was pleased with Brian's honesty and punctuality with time and what he was capable of doing considering the electrical problems that we discovered. I highly recommend him and want to thank him once again for his assistance! P.S. I am in Maryland, not San Francisco

Their responsiveness was very good. Diagnosis of the issue went quickly. Parts ordered and…read moredelivered on a very timely basis. Resolved a number of problems for me.

If you need anything in the way of trailer or RV repair these guys are the best. Most of the time…read morethy will tell you the cheapest/best way to do it even if it's with a product thy don't sell it. They'll even tell you where to get it. Thy do houses call for a reasonable price and thy work on there reputation and have a great warranty. If you have any problems with a RV or camper don't hesitate to bring it to these guys.

They are experienced, knowledgeable, honest and EASY TO TALK TO!…read moreMike and Rhonda are great people.

Bulldog came in today and gave our camper a thorough once over as we are prepping for a cross…read morecountry trip. Very helpful with many suggestions and tips for our camper maintenance. Super friendly and efficient, all right in our front yard. Thanks Bulldog!

Had them come out a while back for a problem a I couldn't get fixed after multiple attempts myself!…read moreThey came out and diagnosed it was a bigger problem and they were unable to fix it under the circumstances and environment. They didn't charge me a dime cause they didn't fix it but they drove out there. I thought that was a super good deal. I've called and got advice on other issues and he's helped me. Very knowledgeable and dependable! Highly recommend these guys all day hands down!! My problem was a roof issue but a campers a nightmare anyways and glad I got rid of mine. But to anyone out there that still has one, use these guys if you need a repair or should I say when you need a repair!!

Super folks! They troubleshot my ac system and fixed it. They cleaned both ac's. Prices are very…read morereasonable. I will have them back for yearly maintenance.

We lost our Onan 4000 RV generator, which is gas powered, and AC during a hot day. We contacted…read moreseveral companies and were told by most they do not work on generators. Crystal Coast responded and said they could work in it. I took my RV there and Matthew was quickly diagnose the issue was a wire that had come loose in a difficult place to get To. He quickly fix the issue and we were once again on our way to Maryland. We are often commuting through the Cedar Point area and Crystal Coast is now our go to place for repairs.

Third time I have been to Cedar Point campground and my F-250 has had an issue. The radiator top…read morecap cracked and I was over heating. Once again Matt got me back on the road, repair prices were normal and service outstanding. He's real nice guy for a Yankee and knows his stuff. Ha, Ha,