They will cancel your appointment if you are more than 15 minutes late for your appointment. I…read morecompleted all online preregistration paperwork, and still was required to answer questions in an open area when I arrived. After waiting for 45 minutes I confirmed my appointment time with the front desk - and was told they should be coming out soon to get me.

To be honest, I never leave reviews, but I felt like I had to this time. I came to my appointment…read morewith my three young kids and was incredibly nervous about how it would go. As a mom, bringing multiple little ones to an appointment can be stressful, and I was worried they would be a distraction or an inconvenience. Instead, every single staff member I interacted with was kind, welcoming, patient, and understanding. They made me feel comfortable from the moment I walked in the door. Not once did I feel judged or like my kids were a bother. They went out of their way to make the experience easier for all of us. The care I received was excellent, but what really stood out was how compassionate and welcoming everyone was. It made such a difference and took away so much of the anxiety I had walking in. Thank you to the entire team for treating both me and my children with such kindness. It meant more than you probably realize!

Visiting this Vision clinic was a joy! Staff is extremely kind; doctor is knowledgeable and wait…read moretime was minimal. Makes me sad that I need vision check-ups only once a year.

We live in the New York City area and spend August here every year. Vision Source is as good as it…read moregets. State of the art equipment, a very thorough eye exam, the prescription was right on, and you could not ask for a more friendly and welcoming staff. Every aspect of the experience was smooth and enjoyable. The selection of frames is good and mostly of high quality and styling. We will be coming back for future exams!

I am from down-state and forgot my contacts. I called Eyes on Main and they were so helpful and…read morewilling to get me a trial pair to wear while on vacation as long as I had my prescription from my doctor. They also helped to fix my glasses! Thanks for making my big problem a little one. I appreciate it!

My husband and I both go here and I love it that they respect my time! When I show up for an…read moreappointment at a set time, I'm promptly escorted in to have my exam. This is so important. Also the doctor listens and answers questions and is so very very nice. I would recommend them definitely.

The office visit was completed quickly. I had forgotten that Spencer had filled two prescriptions…read moreso I will call him this week. It's a nice office right on a lakefront and back office. People were really friendly and I know they get the best care for a specialty unit as ENT.

Dr. Geitzen is very capable, but overloaded making it difficult to see him. Our very poor…read moreexperience was with Audiologist Lindsay Reckinger. My wife had an appointment with her for a routine hearing aid check, and when she arrived a trainee said Lindsay was busy and she would take Lindsay's place. My wife expressed dissatisfaction with that surprise change, and after the appointment was finished Lindsay asked my wife to find another audiologist. After years of being Dr. Geitzen's patient! I would avoid Lindsay - she bas an attitude and poor customer service knowledge.

You are rolling the dice with this office because they do not check coverage or network eligibility…read moreprior to you showing up. You can take off work and drive an hour or two only to find that you must pay out of pocket when the office can easily run this stuff in advance. You may show up and find out you have to pay cash which is a significant advantage to his practice at your expense. He may have quality care but his office doesn't do much to avoid unnecessary out of pocket expenses that are avoidable. They also can't handle being called out for this practice because they know it is reprehensible. All of this is avoidable. I made an appointment for my elderly mother who was in need of dental care. She could not get into local providers so we made an appointment with Dr. Forsmark's office which is quite a distance from her home. I offered to provide the insurance information through UPHP and Delta but the office said they did not need it now. Mom shows up to the appointment and finds out she is not covered at Dr. Forsmark's office and they never tried to run coverage prior to her showing up. I am sure at this point you can understand the frustration. Dr. Forsmark's office was not sympathetic in any way and were in shock that I would call them out for the practice.

I've been going to this office for 5 years and have never had an issue until recently...I get to my…read moreappt and they are seeing an issue with my insurance and i figured it out...It was her mistake of not charging my insurance at the time of visit. Not only did she not do this, but she then had my ss number on a sticky note along with my BD and Phone# AND first and last name....I asked her to shred them and this caused an issue. She refused to shred it, she chose to tear the sheet in half leaving my identity exposed... After I explained my concerns she then asked if I would like to shred it together...as if I'm a child. She was very rude during this time and my returning visit.

While visiting Charlevoix, I needed a pair of lenses popped into my eye glasses that I had shipped…read morefrom down state. Charlevoix Eye Center - was kind enough to do this for me. They were friendly and speedy. I am glad I went in because now I know if I ever need anything for my eyes - this is the Doctor to go to! This would be an excellent place for emergency eye needs.

We are on the road, traveling through Charlevoix, and my husband needed his glasses repaired. The…read morestaff here is friendly, very helpful and professional. His glasses were repaired on the spot and I cannot recommend this business more highly!