They will cancel your appointment if you are more than 15 minutes late for your appointment. I…read morecompleted all online preregistration paperwork, and still was required to answer questions in an open area when I arrived. After waiting for 45 minutes I confirmed my appointment time with the front desk - and was told they should be coming out soon to get me.

As someone who worked in management for decades, I can appreciate the absolute efficiency and…read moreprofessionalism of this office. All of my appointments have been on time, almost to the minute. All of the staff have been courteous and professional. I recently had eyelid surgery, saw 3 different doctors and they were all great. I cannot recommend this business enough. I switched doctors because it took 7-8 months to get an appointment with my prior eye doctor. Even as a new client, I got into GTOC within 2 weeks. My entire family has now switched.

I continue to get quality eye care from the team! They are fantastic group of professionals who…read moretake care of my eyes. Wouldn't think of going anywhere else!!!

rude staff to a overweight person, waited for 3 hours and never saw surgeon. I would Not…read morerecommend this place

Received a pacemaker in June 2025. Sailed through surgery with no problem. After care was…read moreextraordinary - all needs were seen to quickly. Super staff and great doctors!

Everyone was so kind and caring--there was a moderate wait (15 mins) but there were other people…read morebefore me. I received a few staples and a diagnosis within an hour or so. The doctor explained things clearly and took her time with me. She was very respectful and knowledgeable.

Dr. O'Brien and staff are top notch. He takes the necessary time to get your vision as correct as…read moreit possibly can. Prices are totally reasonable. Our family has been going there for over fifteen years and will plan to continue.

While visiting Charlevoix, I needed a pair of lenses popped into my eye glasses that I had shipped…read morefrom down state. Charlevoix Eye Center - was kind enough to do this for me. They were friendly and speedy. I am glad I went in because now I know if I ever need anything for my eyes - this is the Doctor to go to! This would be an excellent place for emergency eye needs.

We are on the road, traveling through Charlevoix, and my husband needed his glasses repaired. The…read morestaff here is friendly, very helpful and professional. His glasses were repaired on the spot and I cannot recommend this business more highly!