Amazing customer service!!! They have great selections of bikes and accessories. They fixed my bike…read morevery quickly and now it is better than ever!

I was on vacation in Boyne and had a 100 mile Ironman training ride to do but had a major issue…read morewith my bike. I called North Country Cycle 20 minutes before they closed on a Saturday evening and they told me to bring the bike in. I arrived after closing hours, they let me bring the bike in, and promised to work on it Sunday morning so I could complete my ride. Instead, the owner stayed late, fixed the problem, and called me to come get the bike before I even made it back home that evening. On top of that, he charged me a minimal repair fee when I was prepared to pay five times that much for the effort! One simply does not find this kind of service nowadays - they are the best!!!

This Mother Daughter Duo have an eye for fashion, quality and fun! Absolutely sold on their…read morehomemade candles which include local stones: a rock hunters dream!! Not to mention the unique aromas which are carefully crafted to smell make any area smell lovely! I also adore their clothing lines which offer fashion from the very young to the old but young at heart gang! Enjoy your visit to this fantastic store!!!

I have been a faithful customer of this store in the past but will never shop here again. I…read morehappened to meet the owner today who was extremely rude. I had an emergency call from a family member and she asked me to leave the store. I had only just walked in the door! When I called to explain why I happened to be on the phone, she hung up on me. Does she kick out people who are having a conversation in the store?? I'm so disappointed and will not spend another dollar there. Just be nice people! You do not know the hardships people may be dealing with on a daily basis. I would have been the first to apologize had I been spoken to with any compassion.

I will always recommend Inspired Living based on the amazing family that owns this store. Very…read moreseldom do you walk into a store where the owners pour their hearts into their shop. At Inspired Living, you are welcomed, respected, and supported. I have always adored everyone that works in the shop. Great personalities and honest service. There is so much variety in the store that anyone can find something that they like! Leslie does a wonderful job finding awesome products for the store. If you have the chance, take a stroll in the store and you may be pleasantly surprised.

I love this place! I can always find the best unique gifts there. I never leave disappointed or…read moreempty-handed! The resident cats are hilarious and SO sweet.

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.

I have had my Shaggy's for going on 3 years. The employees were great to work with, I have…read morereceived lots of compliments about the design, and I love skiing them. The only downside is that the bases get a bit thirsty and take more wax than some of the other skis I have had. Out at Big Sky the ski shop there said the same thing about thirsty bases, but they have had great luck hotboxing them to remedy that. Give the skis a little extra wax for the bases though and they are a great ski. I can't comment on the other negative review about taking them into the park, but for cruising groomers and hitting powder out west they have been great.

Why aren't there any reviews on Shaggy's skis because they delete them....,…read more Shaggy's Copper country skis was the worst experience and skis that I ever had, they told me that they would be perfect for park skiing but actually they fell apart the first time I use them. Took them back and they gave me less than half I'm out $350. Worst experience ever do not recommend these skis or this company.

The PT staff has been great to work with. I had Total Knee Replacement in November, 2019 and am…read moredoing therapy 3x/week. They push me to work the knee but yet are extremely caring and compassionate when I let them know that the knee is hurting more than normal during PT. If/when I have the right knee done, I won't hesitate to use Northern Michigan Sports Therapy for my post-op rehab.

I had an absolutely awful and sad experience with one of the therapists here. She was very rude to…read moreme verbally. I do not recommend this place of business as the employees appear extremely angry and rude. Find another place!

Customer service is always wonderful when shopping at sweet fire. The selection is great and they…read morealways have what I need.

From the owner: Sweet Fire Tobacco provides a wide selection of tobacco, cigarette, vape, cigars, and pipe brands…read moreat great prices.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

Felt like family the second I entered. Beautiful people! Exceptional knowledge and Doctor…read moreHufford speaks in layman's terms. Also leaves no questions unanswered. I have found my new vision Dr. I would recommend Hufford Eye Care in Boyne City Michigan to all my family and friends

From the owner: Hufford Vision & Eye Care offers exceptional service and customer care. We care about the health…read moreof your eyes and are committed to helping our patients find the perfect pair of specs!