To be honest, I never leave reviews, but I felt like I had to this time. I came to my appointment…read morewith my three young kids and was incredibly nervous about how it would go. As a mom, bringing multiple little ones to an appointment can be stressful, and I was worried they would be a distraction or an inconvenience. Instead, every single staff member I interacted with was kind, welcoming, patient, and understanding. They made me feel comfortable from the moment I walked in the door. Not once did I feel judged or like my kids were a bother. They went out of their way to make the experience easier for all of us. The care I received was excellent, but what really stood out was how compassionate and welcoming everyone was. It made such a difference and took away so much of the anxiety I had walking in. Thank you to the entire team for treating both me and my children with such kindness. It meant more than you probably realize!

They will cancel your appointment if you are more than 15 minutes late for your appointment. I…read morecompleted all online preregistration paperwork, and still was required to answer questions in an open area when I arrived. After waiting for 45 minutes I confirmed my appointment time with the front desk - and was told they should be coming out soon to get me.

The entire family are incredible people. Everyone in the…read morestore helps. They are all very good at the job. The bonus is that all of the shoes and boots are extremely good quality.

Dave's Boot Store is simply awesome. My wife and I have purchased no less than twenty pairs of…read moreshoes, boots, sandals, and slippers throughout the years The staff is friendly and knowledgeable. If you're in need of socks, they have the largest selection anywhere. Their return or exchange policy is clearly stated after your purchase. As far as the limited hours, shop when the store is open 11a.m - 5 p. m. Have lunch downtown and make it a great day. .

The service was excellent The selection was super…read more It's a cute store with quality items. It is worth making the trip!!

I loved this store LAST SUMMER and was thrilled to find a dress that I had seen at another store…read moreand they didn't have my size. The dress and a few other pieces are some of my favorite items. Went in today hoping to find some gems. Well, inventory was very low (between seasons) I was not greeted or spoke to the entire time I was in the store. (10 minutes) It made me feel very uncomfortable. She was on the computer or phone and didn't even look up. Was an unpleasant experience

Visiting from NC my husband needed a dress shirt, coat, tie and pants in a hurry. Not only did we…read morefind what we needed but at a great price. The service was fantastic! They ironed the dress shirt for us it's hard to find this service anymore. Thanks so much to the staff! The Browns from NC

My husband found a great pair of inexpensive board shorts in here. They have different levels so…read moreit's a bigger store than it looks from the outside and they're practicing precautions during the pandemic. Very friendly staff and the store is laid out very well. (Easy to find exactly what you're looking for without having to law through rack after rack) Menswear is downstairs.

The owner was amazing and friendly and let us have a great experience at the store! Would recommend…read morefor everyone!

Bearcub Outfitters is the local Petoskey equivalent of REI in a bigger town and I am a fan!…read more On a recent trip to the area, I popped in on the hunt for a long sleeve shirt for my son and not only did I find what I was looking for, I found a variety of options. Prices are fair but if you're on the hunt for a bargain, don't miss the sale rack in the back. I loved perusing the women's section of the store for myself although I ultimately did not purchase for me this time. Staff is friendly and helpful. Bearcub is for sure worth a stop if you're in the Petoskey area!

Great place to purchase outdoor wear. During this visit we purchased a pair of sandals. Super…read morehelpful staff and large selection of sizes. Give them a try!

I was searching for someone to alter my shirts after recently loosing a lot of weight. I found this…read moremerchant online and decided to call. The lady (Petra) was extremely polite and welcoming. I can't wait to meet in person and have some work done.

Have a custom jacket w/embroidery and the zipper failed. She did a great job putting in a new and…read morebetter zipper. Thanks

Mixed feelings about this store. It's very clean and well organized, it's kind of got the vibe of a…read moresmall version of clothes mentor if you've ever been to that chain. The selection is pretty good and fairly fashionable/current but the prices are a bit high for a second hand store. There are little sections of what appears to be handmade jewelry around the store which is really pretty. The thing that turned me off most to this store was the sign in the dressing room yelling at the customer to put back the clothes they try on. What? What self respecting store does that? It's just pure laziness. I don't think even gold mine forces their customers to put their clothes back on the rack and they're a charity and volunteer run! You're also greeted by a "no public bathroom" sign before you even step in the door which just makes it seem really unwelcoming. If I was the owners/workers (listen up guys!) I would take down that sign and if anyone asks for a bathroom then you say "sorry we don't have one, but there's one down the block in front of park side deli". That way you're being helpful and not accusatory. As for the dressing room sign, come on. I get it it can get busy but you're asking your customers to do your job for you. If you really can't for whatever reason find yourself to put the clothes back, a sign hat says "In this busy summer season, it would be very helpful to us if you could return clothes to where you found them after trying them on. Thank you :)"

Great Shop, Great staff & Good Quality Merchandise. Love shopping here. Always find more than I…read morecame for. We stop annually, wouldn't miss it.