I went into this store with my dad in hopes of getting a new iphone 13. I was approached by a sales man who explained that I would get a significant amount of money off the phone for trading in my old one and I would be credited that money back over the course of 3 years. I explained how I wanted to pay for the phone in full but they said that there was no way to get around the financing process and this would be the best option for my situation. I thought that this was quite odd because I have never heard of place that wouldnt allow me to pay all of the money up front, but I persisted. After what I thought was the transaction for the phone, they continued to ask me to pay the full amount for the phone as if the trade in didn't apply at all. They also tried to sell me a pricey screen protector and once I declined, they explained how I was "killing them" because they just "saved" me so much money on the phone. They said how they didn't make any money off of selling the device which I found inappropriate for the setting. I'm definitely not the type write a bad review about places, but this whole transaction just really rubbed the wrong way. of course this shouldn't be reflected onto the store as a whole because its truly a reliable store and I have been going to this store for years for my devices. I feel as though this salesman should be held accountable. read more