They have the highest wifi bill .$93.00 a month and it never works right. Their is a new company…read morethat puts the line in the ground. Wifi never goes out during a storm ,like this company does with every light storm . They told me it cost $43.00 a month for wifi I have never received a bill lower than $90.00

Goes in and out, freezes, picture goes fuzzy in Auburndale hourly all day. Terrible serviceread more

I'd like to switch companies according to the best plan that is offered, I was going to return to…read morefrontier probably in a few years but not now because they want to charge me $50 to restock the old equipment, I called them and told them this and they won't budge so no more frontier

Beware We bought the one gig plan and after it was installed. We found it was only doing about…read more7:20. After fighting for 3 days to get th eeros set up properly. We got the same runn around that. Oh, that's how it works. They made no effort to correct this problem. So it is true. They have very poor speeds and very poor service. They will do their best to distance themselves from you after the sale.

I have been on the phone for over an hour and a half. Keep getting tech support and them telling me…read moreto perform test, and still have the same problem. Going from one department to another and still have the same issued. Two hours later they issue a repair ticket for 2 days from to today. When the tech first came out he installed the system but never gave us paperwork, therefore when they asked a question of account number we could not provide any info. Also they took forever to find us and once they did couldn't resolve the problem anyway. Very unhappy with their services, and professionalism. Try another cable company, this one SUCKS.

Internet service is good but for the second time in a year I have a wire running across my front…read moreyard with flags, and duck tape across my driveway. This causes a Tripp hazard and a problem with grass cutting. I can't understand this when I it only takes 15 minutes to run the wire through the conduit. It's an eyesore and a bad business practice!!!

As a non-customer of a company, I feel they should at least know how their salesmen act when…read moreworking for them. Had a young boy, because he was no man by the way he acted trying to sell solar panels, come to my house yesterday in the Jockey Club area and couldn't comprehend the clues I gave him. I asked for a business card, so I didn't waste his time, but he never gave me one, so I decided to play his game and waste his time. He was very unprofessional and was itching to be rude (had told me multiple time "he didn't want or mean to sound rude"). First and foremost, on my door "No soliciting", then I told him, "I wasn't interested". After that I told him, "I had declined other solar panel companies that came through the neighborhood". After that told him, "I'm in the process of getting a new roof" (which is true). He finally got the clue, turned around to pout while heading back to his mini segway to go back to wherever he came from. It's really simple for any salesman to ask one question. "Are you interested in getting solar panels today or in the future"? If residence say No, then move on. You cover a lot more ground and not waste anyone's time in the process

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We were in town in Winter Haven visiting friends we have not seen in 3+ years…read more As I write this review we are on day 3 of no internet service due to the incompetent service provided by Frontier Internet representatives. It starts with a sales rep writing up a new service for a residence 2 houses over from my friend's house and putting the wrong address. Then the incompetent technician who disconnects my friends service (who is paid up for the month) to connect the new service and sees the wrong address when calling in and still disconnects service to a paying customer who's account is in good standing. The incompetence continues with my friend's wife on the phone over the past two days for 8+ hours trying to have them turn her service back on. Did I mention she works from home and lost over $500 in income due to no internet service. I thought Comcast was the worst provider but Frontier just hit the #1 worst company to deal with. I told my friend to dump them and he is looking at his options. Stay away from Frontier. These companies are quick to take your money and couldn't care less about customer service.........