very bed service. I have chang address 2 month ago .. and I have appoiment sep 7 fixed mode and…read moreWiFi. Still no buddy come .. and I call customer service no pick up phone and answer..

If you want unrealizable internet then look no further! We have had they're internet for YEARS and…read moreit constantly cuts out, especially late at night around midnight. Of course they are only open 8-5 so if you have to submit that paper to your professor at 12 and the internet goes out then you better be headed to McDonalds. You would think with all the money pouring into Thomasville and all the businesses relying on there internet that they would be at the very least reliable. Not only are the unreliable but they are also slow! You can literally pay the same price in Valdosta for 3 times the internet. This company is garbage and really just make the city of Thomasville look bad.

Since moving to Thomasville, my internet goes out regularly. I work from home so this is costing me…read morea lot of money, and yet I still need to pay my bill for service that is inconsistent. Today alone, the service went out at least 7 or 8 times. I have called support, emailed support, and tweeted support over and over again. They send out a tech days later if not the following week (totally unacceptable) and he's a nice guy, but he always says the same thing...the issue is not our house, but the signal coming to our house, and it's affecting the whole neighborhood and area. AND he can't fix it. He has to put in a maintenance request. More often than not the maintenance request gets cancelled by someone who says they can't find a problem and so it must be solved. hurray? Except it's not fixed. It's never been fixed. Right now I can see a wire hanging across the street with a branch touching it. But no one at mediacom will say if this is causing the intermittent outages. Nor will they fix the problem I lost a $3000 contract this month because the client didn't like how unreliable i was because my internet was always out. Once you are no longer the only show in town I'm sure you'll not have any business at all. Your email techs need to have some training. Most recently one of the techs implied she'd not help me further if I didn't do as she suggested (remove one of my routers)....even though the issue is not a wifi issue at all. If I demand to know why maintance hasn't fixed it they send out the same poor tech to my house who can only confirm AGAIN that it's a maintenance issue. He's been to our house so much we feel like we should have him to dinner. Get your crap together mediacom.

Mediacom has been the best internet provider that I have ever had for my business. I had issues…read morewith service one day and the technician was there within two hours of my phone call. The prices are very reasonable as well. I would definitely recommend Medicom for any business owners in the area.

iPhone 11 does not work (cannot call, text, see photos) after being serviced here. Paid $117.read more

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