While we are pleased to finally have the fiberglass pool it was definitely a journey. Canceled…read moreappointments as well as just not showing up. Communication is definitely lacking. Like a lot of businesses the "sales" part sounds good and is friendly. Then there is reality. To Late , I read the reviews on this company from around the Country and there was so much Negative! Most lack of communication. Well the calls got on their nerves too! As I was told "just call". Then was told off for texting! Yes, my text was meant for Monday morning EST, regarding the pile of trash. Well That was a mistake! Sunday, CST 8:15 my text went through. And our thousands of dollars meant nothing to "pony tail" (nickname for one of the sellers, from Pensacola. He drew the line on that! Not that we were inconvenienced with the digging until 1:00 am under stadium lights or a huge hole left for weeks not the huge pile of trash which was a Danger boards with nails sticking out for our four Mailinois, grandkids to step on but that I texted on Sunday evening! They left a mess. Unfinished.. Fortunately my husband is very good with programming because he has figured out our issues from chemicals to the Polaris So we are grateful and give thanks to be on this side of the project. I will not recommend Premier Pools to anyone. Two stars for hole and fiberglass.and the men who actually dug the hole the rest stayed in their truck and observed the real men working. No! Choose another company!

Horrible customer treatment…read more No communication about any changes or breakage of agreement or discontinue of service either. Horrible treatment from the company, specially Bobby who not only doesn't care about loyal customers but if you bring up one complaint because suddenly they cannot provide the full service that was agreed, he'll treat you horribly and stop servicing you without notice. They are not even the shadow of what they were 2 years ago when we hired them. Back then we spoke with Nicole and Bobby and we explained that we were not in our property nor lived in Tallahassee and that we rented it on a short term basis (Airbnb) so it was very important not to leave their report door handle but to let us know via email, text or call when they went. They assured us it would be no problem. Our first assigned pool cleaner was Duncan and he was very cordial and usually communicative. However in October 2020 I received complaints from guests about the pool not looking right and I noticed I had not received a text from Duncan that week, when I approached him about it he mentioned he had sent a trainee instead. So I went back to look at my surveillance cameras, frame by frame which takes a lot of time even at high speed (12 hours of daylight!) and saw no one go clean our pool! So it became even more important for us to be notified when they went to service the pool. Another time in 2021 I noticed no notification again, I spoke with Bobby and he had actually assigned a new person, Colin, who then started to service our pool and notify me via text on and off, saying he had forgotten when he didn't. About 2 weeks ago I decided to email the company directly asking for a discount for any week that was missed and not notified, to which Bobby replied "I am sorry, but it is really not practical to have them message you every visit. I do not agree with crediting you all because you did not get a message. Please secure another provider for your pool service. Give me a call if you would like to discuss further. Thanks" just like that. Not once we were ever indicated that notifying us would no longer be possible, but pushing us to find another company to service us. When I called him it was even worst, he excused the no communication, the no servicing weeks that were paid for, the no notification of service, to being the "cheapest ones in town". And again telling us to let him know when we found another company. He said they'll continue to service the pool and continue to do what they do in the meantime, but they didn't. The stopped going without notice, they had already invoiced us and we had already sent a check also. And on their last visit which was already pre-paid they still didn't clean it right. Green started to turn up quickly meaning they didn't do what they had already been paid for. We're not worried, not because they actually are not the cheapest in town and we have found better alternatives, or because our pool is easy to upkeep being that is a screened and shallow pool, but because what goes around comes back around. What they did to us and how they treated us was so messed up, it'll be no surprise it comes back to them in tenfold.

Worst company I've ever dealt with in my life and I'm 63 years old we bought a pool a pool heater…read morepool pump sand filter 15 months pool heater went out would not cover it a month later pull pump went out would not cover it would never use these people again they definitely do not stand behind their products that they sell

Amazing pool builder. The crew could not be better - they aren't a bunch of subs Highly skilled…read moreand great attention to detail. Our pool will be one year old at the end of June.

I recently hired Elite Pools to add a saltwater system and heater to my inground pool. Larry did a…read moregreat job!! He was always there when he said he would be, got the job done on time, and was reasonably priced. He ended up having to take all the pipes apart and reinstall everything due to some new electrical work that was being done. He poured a new concrete slab and replaced the filter sand. His work is perfect! I really appreciated that he knows pools and was easy to work with! I highly recommend him and would not hesitate to recommend him to family and friends!

Cureton did an excellent job for a plumbing issue under my bathroom sink. Sam was very thorough and…read moreprofessional throughout the entire visit. He took the time to explain what he was doing and made sure everything was done properly. It's clear that Sam takes pride in his work and genuinely cares about providing great service. I would highly recommend Cureton to anyone looking for a reliable and professional plumber!

I had them come out to my house to fix a leak from my main waterline and the technician that came…read moreout was extremely knowledgeable. Sam immediately got to work and found the issue. He even told me exactly what he was doing and how he was going to fix it along with other tidbits of information. The price was lower than I expected as well. I will be definitely using them for any and all of my plumbing needs. Thanks, Sam!

After a few weeks, the caulk began peeling at the seams. Mr. Diaz came and remedied the situation…read morequickly. I was the one who bought the caulk. :(

Gutter Solutions put all new gutters, downspouts and gutter screening on my home. They did an…read moreamazing job and am very happy with the final product. They were professional, hard working, timely and reasonably priced. I would highly recommend them!! Bill E.

They did what they promised and when they promised. We asked for new gutters and leaf protectors…read moreand they were installed in one day at a fair price. We had a possible issue after installation and David came out to address it right away. Highly recommend.

Blaine Peddie is the best. His family built our pool 30 years ago and it still works and looks…read moregreat. Recently we wanted to add pavers. Blaine helped us with design and his craftsmen did superb work. Peddie Pools provides great work with quality and efficiency.

We moved to a new house and our dryer wasn't working. We called Truevolt and they scheduled an…read moreappointment at the earliest availability. We received updates and reminders for our appointment with their electrician. Brett our electrician was pleasant and personable. He quickly resolved the issue and got our dryer up an running. We will definitely be using Truevolt for more projects in our home. They are very responsive, efficient and charged a reasonable price for the work. Highly recommend them!

Out of the three exhaust fans to be replaced two were not installed according to the published…read moreinstructions. Even though I told the installers to do what was needed I felt they removed to much ceiling drywall. This is making it very difficult to finish the ceiling drywall. According to the instructions the units are suppose the be suspended by drywall and not attached to a 2x4 support beam. I doubt I will use this company again.