Courtney provides very efficient and immediate customer service regarding delivery prices and…read moreresolves any issues. She takes thoroughly explain details of products and plan options and throughly answer all of my questions. Great!!

Our family members Rented off this store on particular for over a year, and it was by far the worst…read moreexperience! If they were 1 day late in our payment, they would start calling them back to back on both their cell phone and their home phone. On top of that, they kept threatening to take them to court and stick a bunch of fees on them. Finally, they just sent the stuff back because the harassment was ridiculous and they didn't care whether or not they had been faithful customers or not. They always caught up when they were behind. They also claimed that they didn't pay as much as they did, which was ridiculous. They had the stuff for over a year and were making $200+ payments a month and were told that they hadn't made that many payments. Ridiculous. Horrible business to rent from. Find your stuff on market place on Facebook and save yourself time, money, and the hassle that comes with this company and particularly this store.

We purchased a $600 iPhone at the St. Matthews store yesterday. It arrived today, but the phone…read moredid not work right out of the box. When we took it to the store within hours of receipt, the employee who sold us the phone and the store manager refused to honor the two-week warranty on the sale. They told us to take the defective phone to Apple for a new phone. Apple told us that the phone should be replaced by AT&T and that they saw this tactic all of the time because "AT&T only cares about sales." I am researching legal action under the Kentucky Consumer Protection Act.

In 30 years of using cell phones, this was the best experience I have had. Brian and Andrew handled…read moremy issues quickly and courteously. They were both very professional. I am glad I switched to AT&T, and I am grateful for the St. Matthews store and their professional, knowledgeable workforce.

Big variety of products, best customer service around and if you want anything out of the ordinary…read moreSteve can get it in for you

Always friendly service by a staff of professional framers and at great prices. No job seems to be…read moreundoable.

I went here after a recommendation to have a gift created for a supervisor that was moving forward…read morewith his career. My supervisor had a previous badge framed from well over 10 years ago. I took a picture on my phone of that framed badge. This company was able to duplicate that cellphone picture with the new badge. I was thrilled with the attention to detail and care the frame shop put into this gift. The frame shop was helpful and reasonably priced. The shop was also quick. I went in on a Friday morning and was able to pick up the framed badges Tuesday early afternoon.

We visited with Laura Shaw and Don Elder from America's Windows to review our options for…read morereplacement windows. The sales team was personable and professional. No hard selling was needed. They explained the features of their windows, compared them to other types of windows to help us make our decision about investing in replacement windows. Their product stood head and shoulders above the other products. Based on the information presented we decided to invest in their windows. Congratulations to America's Windows for having a great sales team to visit with potential customers. We look forward to a smooth installation of the windows in 4-5 weeks. Finally, the warranty is next to none. If you are retired military they give a military discount. We highly recommend this company.

We had decided to have new windows and sliding door replaced due to the originals being 21 years…read moreold. The gas barrier in them had leaked thus causing moisture inside, some windows had rotted frames along with the walk out door. We placed a request through home advisor and quickly received calls for quotes. Originally we seen ads for windows (double hung) at Lowes, Menards and Home Depot but those were leaders and the actual cost of a good window was much more. Home Depot scheduled our first review and demo. Of coarse we were a bit blown away at replacement window cost overall. We received a quote of the options we agreed to. Next window world came around for a quote. I told them not to bother if they couldn't match HD's quote or lower. They arrived and put on quite a demonstration. There were a couple of options but they were capable of coming up with a comparable quote and options as compared to HD. They did a tough measurement before they left. A few days later we got a call and had a 2nd measurement scheduled. We now will wait about 4-6 weeks for windows to be built. We received a call that our windows had arrived and we scheduled an install date. Because of the amount of Windows we ordered it would be at least 2 days for the install. Everything up to this point has been has been communicated and on schedule. This is how a good company operates. The installers arrived on Monday at the time stated and dug right in to work. They prepped their equipment, re-measured windows and verified their inventory and sizes for each window. They all had a job from marking ahead, cutting old windows out and installing the replacements. The replacements were usually handled by 2 persons, 1 inside and 1 outside. They made sure all was straight and accurate. I've read that the key to a good window is the install. They also had 2 octagon windows and a sliding door, difficult locations to access some windows, but took it all in strid. Everything was YES SIR, YES MADAM. They had a few obstacles and genuinely overcome them. The installation took almost 4 days in total. A couple of guys came back to finish up and a representative was sent out to review their work and ask if we had any questions. They cleaned everything up and it looked like they were hardly there. I did fine 2 Windows that were not chalked on the inside. No big deal as they were sealed from the outside. Later in the last day, they had left, the sales lady showed up and looked everything over and took some pictures. She also followed up with scheduling the follow up to chalk the last 2 windows. That was scheduled on Friday for Monday and they arrived promptly Monday morning to complete. Everything was close to perfection, from the beginning to the end. I can't say enough about how professional the installers were. They spoke highly of Americas Windows and the company and support they receive. They also explained how it is more of a family atmosphere when they all work together. Other than the 2 windows with missed chalk, I currently have no complaints with quality of the windows, the company CSR's and the install crew. Best regards Roger