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    9 years ago

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    10 years ago

    Rude, nasty, horrible customer service! I had to call Verizon corporate to get them to upgrade my daughters phone!

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    Best Buy Scranton

    Best Buy Scranton

    (31 reviews)

    $$

    Went to purchase a new car radio. Specifically asked for a wireless car play radio. Got the radio,…read moreall accessories and schedule installation. I get home and find out the radio isn't android auto. So I drive back to the store and have to purchase another radio that was $200 more. I get home and had a follow up question regarding the rear camera. I called the store and in routed to India and ultimately routed to someone's cellphone to leave a voicemail. So back to the store I go to return all this stuff cause no one can answer my questions and I don't feel comfortable purchasing almost $1000 of product with no support. I returned everything expect the radio and the accessories. A few days later I check my credit card balance and they never returned $300 worth of installation. So I call best buy to get them to do the return I asked for. What do they tell me? That the rep who checked me out messed up and it can't be done over the phone. SO BACK TO THE STORE I DRIVE. I get there and speak to a manager who did the return and said it would reflect in a few hours. As it turns out it's really 7-10 business days. I then get an email a few days later about the dash kit I ordered to install the radio. It's been delayed. I called best buy to find out why. Would you believe the manager that did the return is a moron and returned it wrong so I owed 60 cents in state tax preventing the shipment. I think the call center could hear the vein explode in my forehead because he just comped me $1 so it would ship. That said, despite me telling 2 managers and 5 employees whose literal job it is to handle vendor signs (they wear black shirts) that the wireless car play sign is false and can lead to more angry customers processing returns and they should take it down, the sign is still up and displayed. So if you're looking to get a cheap radio at a discount, head over Dickson City best buy and purchase the pioneer 1800NEX, return it, purchase the radio you really want, then tell management to discount it for you due to the inconvenience of driving back and forth for their stupid signage.

    Visited twice in the last 2weeks. Fully satisfied. I had a return w/o receipt. No problem. Fast…read moreservice. Earlier we bought a tv that was installed by B/B .Later it failed. Two men came to repair it. One was in training. Repair guy said only one of of two cards had failed He said he would replace both. Repair was done in 30 minutes. I'll go back to B/B again.

    Voitek TV & Appliances

    Voitek TV & Appliances

    (15 reviews)

    We have a wall air conditioner that we are interested in replacing. The current one we have is a…read moreFriedrich brand, which we know are sold at Voitek's. We also wanted to shop local. My boyfriend stopped in and approached a salesman. He offered little help (younger, tall guy). Pointed him in the direction of air conditioners and that was it. My boyfriend went to him with questions bc he knew exactly what we were looking for and wanted to see if it was available from Voitek's. The guy stared at his computer and said he would need to have the installer come to our home to give us an estimate. He left his phone number were told we'd get a call the following day. It has been over a week now and we haven't received a call. We figured that would happen due to the awkward interaction. As soon as my boyfriend left Voitek's he drove to Rebannack's in Kingston. The sales guy there was super friendly, but unfortunately they do not sell air conditioners. He was so nice that we'd definitely buy appliances from them as opposed to this store closer to our home. Customer service is everything. We have the $, but won't go back to this store. They obviously don't want our business. The owner responded after seeing this review. Yes, the salesperson did call us after this was posted, but we won't fight for someone to call us. They should have called us regardless. There are so many businesses out there and this one obviously doesn't need the business.

    I knew it was to good to be true Bought a Maytag stove there on Jul18th Delivered on July 19th Well…read moreused the oven once and as if July 31st It wont work Called there was told to call one number for service It was the wrong company Called back and said I am not playing this game Was told I have to call Maytag for service I see that another customer recently had the same scenario So my take on this is that this company is selling broken stoves I will see what happens when they come to fix my stove It is the oven AGAIN just like the other customer Maybe you should find out what is going on with these stoves

    Target

    Target

    (23 reviews)

    $$

    Very disappointed that they still do not allow Salvation Army Bell Ringers to raise a little Xmas…read morecheer for those in need. And the way employees aren't allowed to say thank you or return a 'Merry Christmas' shows their lack of appealing to the majority while willing to bend over backwards for the minute minority. I might add about my wondering how target treats their employees since hardly any of them have smiles, look you in the eye and say good morning / afternoon. The one good feature about target (Dickson City, PA) is that being a guy I have no issues with women entering the 'men's' room. The 'identify' as a woman sex abusers leave more accessibility for straight guys. Not so much fun for the very young or elderly females.

    Ho Ho Ho or should i say i gotta go go go to the bathroom…read more my friend was using the lav in target. honestly annoyed there's only 1 and it's in the front. one time i had my sis and she had to go and we were back in the seasonal section. and i had to run her to the front so there was no CLEAN UP IN SEASONAL. Anywho. my friend had to go and part of the joy of a long trip to the lav is catching up on this and that on ur phone. bad news. no cell service. Something important could have happened while she was in there and she wouldn't have known bc there was no service. it's not much to throw a wifi box in the bathroom. i took off 2 stars for the hassle. also i the line for starbucks is always long. on a good note xmas tree farm was playing so at least she was able to sing and be occupied during her stay in the bathroom. pic for reference below. happy holiday!

    Verizon - mobilephones - Updated May 2026

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