Best customer service!place is very efficient, speedy and prices you can't beat! Definitely…read morerecommend this place!

From the owner: Our business specializes in phone repairs for all models of smartphones , computers, and tablets …read more We offer a college and military discount

Excellent service repaired my grandsons computer screen at a fair cost and took very little time…read moreget it back right away

They went above and beyond expectations to fix my phone and got it back to good operation on two…read morevery difficult repairs, even though it's an old phone. Chuck showed himself to be an insightful diagnostician. Great service and very honest.

I went to the Taylor store Travis and Mikayla were great…read more I just walked in with a few questions. They were very informative, they helped me with my issues. I would come back there in a heartbeat, and I lived forty five minutes away

We have always dealt with Bridget at this store, but she no longer works there. She was wonderful…read moreto work with and always took great care of us. Besides the excellent service from a previous employee, I don't have many other great things to say about the store. Seems to be understaffed and they always trying to suggestive sell add on services.

The service here is terrible. Understaffed to meet the needs of customers on a Wednesday afternoon…read more Glad it's not Saturday

Excellent service, fantastic staff, any time I come in with a problem they can either fix it for…read moreme, direct me to personel who can, or break down store/manufacturer policies for me. 10/10 recommendation.

Very, Very, Very UNHAPPY. Bought 4 phones in March 2017. One phone is not charging at all, tried 3…read moredifferent charges. Called warranty department. Was instructed to take the back on the phone off and check the expiration date of the battery. It is 2017-11-07. Which is my math is correct is 4 months prior to the purchase date of the phones. Went back to Cricket Dealer on Route 6, Scranton, they stated there was nothing they could do, that I had to call LG warranty department. The manager on duty even denied the fact that batteries have expiration dates, that I had to call LG. Check 2 of the other phones, they also had either a Nov. or Dec. expiration date. (My brother-in-law has the 4th phone so I could not check that expiration date). Called customer service, all they would do is file a complaint against the store. Asked for a refund for the line I cannot use, was informed that service in nonrefundable. Went on line to cricket customer service chat, was informed that this is an issue with the store there is nothing they could do to help. So, in short, bought 4 phones, with at least 3 of the phones having expired batteries months before purchase and the store has refused to help.

I can't give zero stars, but if I could, I absolutely would. I showed up after calling Verizon…read morecustomer service three times in one day, each rep telling me to go in-store to fix my refund issue. So I did, only to wait around for 20 minutes just for the so-called store manager to tell me she couldn't do anything. Then that same useless, unprofessional, unproductive, and downright unpleasant-to-look-at fake redhead Karen manager; dismissed me in less than two minutes because they were "about to close." She didn't even try to help, she just brushed me off and literally walked away mid-conversation. " stating there's nothing she can do". After the headache I went through with Verizon all day, this was the final straw. The customer experience was beyond pathetic, and that manager made sure of it. If she had shown even a shred of effort or basic human decency, I might've remembered her name but honestly, she didn't earn that courtesy. This whole experience was a complete waste of time and solidified why I'll never try Verizon again. Please if you can travel to another Verizon store do so. you will get the respect as a customer and avoid the rude/ unreliable management here. Miss red head Karen who looks 50 do better!!!

Just bought a new iPhone and like it (so far). Traded in old one. We had a nice techie help us…read more Third time we have been to that store for purchases. My complaint involves the fact that the store doesn't have a restroom for customers. They claim that it's store policy not to let anyone in the back since they might steal phones, etc. while they're back there. That is possible, but I don't see why one of the employees couldn't go back there with you and stand outside the BR door while you use it. For us to get there, it's an hour drive. It's not just the drive but you're in the store for an hour or more while they transfer stuff from your old phone to the new one and do updates. I am an old woman and old women have to go frequently. I think it is ridiculous and even inhumane not to have a restroom for customers. Have cameras up in the storeroom so that they can see what people do back there! (not in the BR, obviously, but I'm sure they aren't storing phones in the BR.) There is a way around this instead of being literally inhumane.