Bought multiple phone cases and screen protectors from wireless depot. Good prices good products…read moreand great service. Omar was amazing at helping me.

Came in at 8pm with what we thought was a broken phone, they helped right away and 40ish minutes…read morelater had all the issues fixed for 1/5th the price of bigger stores. The guy was super nice and explained everything, would recommend!

Would avoid this toxic place. Every time I go in here everyone seems like they are miserable. Will…read morenot be going back. Karen sat in the back while the other associate was swamped with customers out front. The associate asked her for help and she didn't even have the respect to respond. Felt so bad for the kid up front!

I'm very impressed with the quick turnaround, fair price, and excellent customer service by Karen…read more I managed to break the tip of my charging cable into the charging port of my iPhone. I hadn't realized I did it so I further damaged my iPad by trying to force a charging cable into the port. That was no problem for Karen and her crew. I got my iPad back in one day, that's not a misprint I said one day. The price was fair enough but I'm really impressed with the turnaround time. You can take your damaged electronics here with the peace of mind that it will Bryan properly repaired quickly and at a fair price. Thank you CPR and Thank you Karen.

My phone was loaded with spam when I tried to load a new app. I took it to the T-Mobile store in…read moreSt. Peters, MO. I only took a few minutes to get waited on and your employee, I belive his name tag said Luke, had my phone back to normal in 10 minutes! I was impressed.

I hate doing phone upgrades because it takes so long and there's always a line. But this is a…read moreshout-out to Keonna (sp?) at the Cave Springs T-Mobile. I've been a T-Mobile customer for about 23 years and she found me a better plan, explained all my options, and was super patient. THEN I accidentally deleted everything from my iPhone while trying to turn "Find My" off. Like, I factory reset my phone!!! And she was like, "it's ok, we're going to figure it out." Ultimately, she got everything back, got me a phone upgrade, and got me hooked up with a good phone plan, all with a smile. It was very impressive!!

Consumer Cellular is great. They have great customer service and friendly staff. Whenever I have…read morea problem understanding something on my phone, they come to the rescue!

We were helped by Karlos and Emmanuel. Both were super friendly. Karlos had suggested way to save…read moreus $ each month. Emmanuel had great patience and knowledge of IPhones. We bought a new one and transferred from old phones to new ones. We had WiFi challenges at our house that slowed us down, but Emmanuel hooked us up in an hour or two. So far the signal is exactly the same as we had with AT&T, but at a deep discount over what we had been paying. We are happy we made the transition!

I took my Nintendo switch there to have a repair. I didn't receive communication for 6 weeks. Went…read moreback and they needed more money to repair. Again never heard back. Spent the next two months calling 2-3 times per week and kept being told it was sent to a warehouse and they would get it back and contact me which they never did. Several times I was told to go to a location and it would be there which it never was. I still have not received my device back. Awful service!!

From the owner: The Fix - Phone Repair, Tablet Repair and Accessoriesread more

Horrible customer service took 2 and a half hours to get seen and still wasn't able to helpread more

Not one to usually write a bad review but I feel it necessary to my community to warn others. Today…read moreI bought a phone from this store while the employees were friendly they were not very knowledgeable. I bought the phone and they were going to wipe my old phone for a trade in this process took over an hour and half and never was completed. I get in my car excited with my new phone, plug it in to charge and it won't charge. The battery went from 51 to 1 percent and the phone was acting funny. I went into the store to see what was going on and the associate basically told me they couldn't help me, then called what I assume the manager named bridgette and she as well was unhelpful, at least the original associate was friendly unlike bridgette. I left the store and went to the cave springs store in tears. The gentleman who helped was kind and informative. They helped solve the problem and set me up with my original phone and told me the proper steps to get my new one fixed. I called Apple and was told I was sold a phone that had non Apple parts in it, and the whole situation seemed super shady. I now will have to send my brand new phone, that doesn't work, to Apple and wait for them to send me a completely new one. Luckily Apple has senior advisors looking into this matter to see why I was sold a phone that wasn't legitimate. Just wanted to caution anyone thinking of buying a phone from this location to just head a few miles up the street to the cave springs location so they do not have to deal with the nonsense I dealt with today

There is plenty of parking in a shared lot. The entrance is disabled accessible. The store is…read morebrightly lit, clean and well-organized. I had a great experience at this store when I visited, specifically from the employee Dwight. He assisted me in getting the best deal on my trade-in, additional plan benefits and a less expensive monthly charge. I am so appreciative of his help.

I wish Camryn would have been there on Dec 26, 2024. Here's my story…read more We upgraded my wife's iPhone 8, and we did the trade in thing. The directions clearly state two options: Send it in or Go in store. I chose to go to the store since we needed a case for the new model. When I got to the store between 10 and 1030 am, a rather pasty and portly young man with reddish blond hair "assisted" me. I told him I was turning in a trade. His response was "That makes no sense what you just said." I repeated myself in a different way, but he became irritated, so I left thinking I made a mistake and didn't follow directions. I rechecked the instructions in the app, and upon seeing I correctly followed the instructions, I went back inside to show him the on the T-Mobile app. He said they don't do that. I asked him if this was a T-Mobile store? Yes. Is that a T-Mobile shirt you're wearing? Yes. Why can't you help me then? Then, get this, he said "ya know what? You can just leave." I said "that makes no sense what you just said." I thought that was a good one, but then the other T-Mobile employee, another pudgy, pasty guy, but with dark hair, threatened to call the police. Nobody was speaking in a raised tone nor volume. That was rude I felt. Anyhow, fast forward three hours. I went to another location about ten miles away, and they could not have been nicer (Chesterfield Valley, MO.) She explained there are some corporate stores and some independent retailers. She was so nice. Thumbs up to Chesterfield Valley T-Mobile. They should take back their licensing from that insignificant store at 6215 Mid Rivers Mall Dr. St Peters, MO 63304. Do not use these jerks; go to the Valley!

excellent customer service today from entire staff and manager.. Samantha, store specialist not…read moreonly went above and beyond she was steller! thx to xhermie too. I was greeted with professionalism and excellent care start to finish. thank you again xo

It is seldom that I have a good experience in a retail store. I just did. For the second time. The…read morepeople that run this store must be geniuses at hiring, because both times that I have been in (once to buy a phone, once to make the insurance claim and get a loaner phone when I broke a phone) the service has been personal, rapid and over-the-top convenient. The two clerks that served me were both dressed impressively (TIES!) and knew their products-- asked good questions and made good recommendations. When I broke my phone and needed a loaner, they immediately logged me in to one of their workstation to help me report the insurance claim, and then, no questions asked, no jumping through hoops, no game-playing, gave me a decent loaner phone (a Smartphone comparable to my own) to get me through until my new phone arrived. I couldn't believe it. The service was so earnest and prompt and intuitive. I would HIGHLY recommend this store if you have found wireless stores/clerks to be a pain. This store is a breath of fresh air. I hope the management/ownership of this store sees this!

The lady was nice and efficient on fixing my iPhone 13. She had to do a soft reset…read more I was told that I had an air bubble under my screen protector by another place- but this lady knew it was a software problem. I had begun to hate the AT&T company for charging higher and higher rates for just 4G service while stating 5g... like Sprint did with 3g-4g However, this lady was nice and efficient fixing my problem... What is going on with Apple that froze my iPhone?

This carrier has everything that you may want in a cellular phone . Not only is it reasonably…read morepriced, but they also have the best service.

I've brought my Apple phones to ubreakifix many many times over the last 5 or so years. They…read morealways fix my phones perfectly. This most recent time was even better. They were able to fix my 87 year old mom's iPhones 6, yes, iPhones 6 in less than 10 minutes. My mom will be thrilled to still have her old trustworthy phone and the staff were amazing how quickly they figured out what was wrong. 5 stars all the way. Rob H.

Cameron and Nathan have great customer service skills and extensive tech knowledge. I highly…read morerecommend taking any electronics that need repaired to these guys!