This company is a game changer in my community for broadband internet. Easy to get installed and…read moresuper easy to use! Since day one they have been great with customer service and attentive to my needs. That alone is a rarity in the internet service industry! The value we get is perfect for my house of 6. We have 3 streaming TVs, 3 gamers and music streaming all at once. The service works perfectly even when all of the above is happening at the same time with no lagging or video buffering! That alone is worth it! If you want to change the game check your address and see if they are available in your neighborhood. Installation is fast and easy. You won't be disappointed!

I work from home and need rock-solid internet. I tried Mediacom and AT&T, but constantly had…read moreoutages. Ripple is an absolutely amazing small local business and the best internet in the area!

I have been a high speed AT&T fiber internet user for 6 months now. It's been out at least 4 times…read morefor greater then 24 hours. If you need reliable high speed internet, DO NOT GET AT&T. Horrible customer service too.

My internet service has been down for four days. They just sent a technician for the very first…read moretime this morning after having been told multiple times over the last three days the issue was being worked on. Still have not gotten any concrete updates.

Poor customer service and high prices. Been with them for over 25 years, however the prices and…read morecustomer service is poor.

My PURCHASING experience here was great. Sarah was awesome to work with during the sale. But what…read morebothers me deeply is after the first month my bill went up by $409 dollars. I had reached out to Sarah as she had asked me to reach out to her with any issues. She responded the following day saying she would look into the situation. After that it was crickets. No response after four days even after repeatedly asking for an update. Do better.

If you have considered getting any Cox products, such as cable, internet, or home phone services,…read moreyou should know that their service quality is very poor. Cox has the least reliable network in Pensacola, Florida. They have no idea how long their system will be down during an outage. The company issued a notice claiming the service would be back within an hour, but that was 9.5 hours ago, and the network is still down. A different company installed fiber optics in my neighborhood last week. I'm switching to them, and I suggest you do the same if you want a dependable network service. Honestly, I think the tin cans and string I used as a child had better service.

I have never been treated so rudely as by the staff at the Cox store off Bayou. Cox service is…read moreboth bad and costly-go somewhere else.

Tammy was extremely helpful with the questions that I asked! she is always prompt to answer the…read morephone and goes out of her way to go above and beyond

AVOID AT ALL COST!!!!…read more Have had Mediacom for 2 years now and service is constantly out, constantly slow and not reliable at all! if you're lucky enough to have other options in your area then go that route!!!!!!

My bank was double billed for my bill. Overdraft then $36 bank fee. Repeated Again. Another OD $36…read morefee. Then $25 dollar unauthorized charge for Mediacom insufficient fund fee. Then another $36 OD bank fee. THEN another $25 Medicom insufficient fund fee AND ANOTHER $36 OD fee!!! I went to office. They are nice. Boss Julia has not called me back after 5 days. She has copies of all and was to "figure out" how to correct. Notice these are unauthorized charges to my bank account. Mediacom is responsible. I WILL BE reimbursed. This is embarrassing!!! Truthfully, I can't wait till Spectrum rolls into Gulf Breeze. I call Mediacom every other month with billing "errors". There is either embezzlement or an interesting computer glitch. Tech calls and operator assistance?! Huh? I have to just laugh b4 I scream...

Customer service help me get my Internet working because it's out continuously every single day…read more They offered me a free EERO to go along in another room since I have one in my living room. I called today to be assisted activating it. Now both the original person and the person today confirmed that it was free and no charge cause I asked the person today and he said yes there's no charge at all ever. So I had to call back 55 minutes later because it would not connect. It was red and the lady made a comment that it was free for the first 90 days and then I would be charged and I told her that's not what the first two people said and she said I'm sorry but after 90 days there's a charge I said send me a label and I'll send it back. Mediacom cannot get their story straight and they cannot keep the Internet connected. I've had a cable running from one house to two houses down outside of my house for the last three months. It's ridiculous. They are the worst Internet cable service in this country.

Obera is incredibly responsive and provides outstanding customer service. Their integrity and…read morededication make them an essential partner for our business.

From the owner: At OberaConnect, we make technology simple so you can focus on what matters most—running your…read morebusiness. As your all-in-one partner for IT support, business internet, security cameras, VoIP phones, and cybersecurity, we provide a single source of service you can trust. Our local, in-house team of experts keeps your business connected, secure, and ready to grow.

Terrible customer service. 4GAS makes whatever changes they desire to the plan and refuses to…read moreexplain why the plan is no longer what I signed up for.

From the owner: Internet Service providerread more

BestBuy always provides exceptional customer service and product quality everytime I go in for a…read morenew purchase. Order Pickup always goes very smoothly and they usually have them ready to pickup within the hour on non-holidays. During Black Friday, Dez stopped what he was doing to helped me find exactly what I needed very quickly.

If you ever want to experience the full emotional spectrum--confusion, frustration, disbelief, and…read moremild admiration--all in one visit, schedule a Geek Squad appointment. Well, "schedule" is a loose term... apparently, they double or triple book appointments just to keep you humble. After arriving on time for my appointment to drop off a broken iPad, I got to enjoy a solid hour of sitting quietly in an uncomfortable small waiting area where none of the techs--except for one shining star named Tracy--even acknowledged my existence. Tracy deserves a cape. She's the only reason this review isn't a black hole of negativity. The woman somehow keeps this chaos barely glued together with customer service, patience, and probably caffeine. The rest of the process? A circus without a ringmaster. You wait an hour after your appointment, only to spend another hour getting checked in. The seating area is so limited you half expect to be offered a spot on the floor or told to stand "for efficiency." And the kicker? You need an appointment to drop off your broken item--and another appointment to pick it up later. Each of those visits takes about two hours. So if you plan to use Geek Squad, just clear your schedule, bring a book (or three), and pray Tracy is working. She's the only thing standing between order and complete anarchy.