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    Verizon

    2.3 (24 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

    Great staff in 2024 and 2023. All the time that i have been there the rep has been more than helpful.

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    Verizon S.

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    2 years ago

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    Verizon S.

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    7 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    8 years ago

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    Verizon Customer Service

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    14 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    AT&T Store

    AT&T Store

    (8 reviews)

    THE WORST. Don't step foot in this store unless you expect…read morelies, incompetence, and mistakes. My bill is literally $200 higher than they said it would be. Yes: $350 instead of $150!!! Charged for things I specifically said I didn't want. Recorded my trade-in as an iPhone 12 by mistake; should have been 13. So a ton of calls getting that fixed so I don't get cheated out of $700 trade-in value! And the manager, Darryl, finally called me back after I left 4 or 5 messages for him over the course of about 3 weeks. He said he's been busy. Acted like he deserved an award for getting back to me after 4-5 attempts over a 3 week period. Waste of time, money, and aggravation.

    My dad had a massive heart attack and needed to download Uber to get rides to doctors after his…read morehospital stay. He had my old iPhone 4 and couldn't get Uber. I'm in another state so I was a nervous wreck about him getting where he needs to be. I sent him my old (dead) iPhone 6 that had a bad battery (I upgraded but kept the old phone). My mom took him (as a favor to me, they aren't married anymore!) to the Apple store for a new battery and then to this ATT store to activate the phone. The gentleman that helped them, Eton(?), my mom was raving about him. He was so kind to my dad and helped him get all of his grandchildren's photos off the old phone and onto the new one. He took care of my dad and I am so grateful. Kindness and customer service go a long way.

    Verizon

    Verizon

    (16 reviews)

    $$

    Verizon West Long Branch, NJ: Outstanding Service That Saved…read morethe Day! Carol at the Verizon store in West Long Branch, NJ, was terrific--quick, smart, and knowledgeable. Her focus, and expertise, and her smile were super helpful on a not so great day when I was dealing with a broken phone. She thoroughly reviewed my plan, found multiple ways to save me money, and guided me smoothly through the frustrating process of replacing my broken phone. Later that day, I returned to activate an older phone temporarily while waiting for the new one. Five Verizon tech support reps over the phone over two days had already said it couldn't be done and told me to wait five more days without service. That's when the smart and handsome white linebacker dude (whose name I wish I had) stepped in. Strong, and determined, he tried five different approaches, refused to give up, and successfully set up my e-SIM card. I was able to install it at home after tweaking my broken screen -- it worked perfectly!! Cool Carol and this dedicated colleague didn't just provide good service, it was GREAT service! "THE DUDE" , well he went above and beyond to help someone in a real bind. It's the kind of effort that makes you proud of people who truly care about doing their job well. Great team, great experience. Thank you both!

    The employees at this store do not know what they are doing. Do NOT go here…read more I was trying to buy my husband an Apple Watch ($800 worth of business). I went in at 9am and had forgotten my license so they required that I go get another form of ID. One hour later I returned with the ID and they said OPPS looks like you are not authorized in the account. Sorry. You need to have your husband put your name on it. 2 things. One I was trying to surprise my husband with a birthday gift & two that I wasn't on the account would have been good to know before I drove 1 hour to get ID.

    Verizon - mobilephones - Updated May 2026

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