They did a great job window tinting my car windows. I have a skin cancer problem and they tinted…read moreall of the Windows except the windshield. The price was good and the installation very professional.

Hello Mr. Jack, Not…read moresure if you responded to the correct review. You might have me confused with another of your unsatisfied customers. I would never call your store to waste my time giving them the wrong name when I desperately needed to get this solved. You claim I misplaced or lost my form. I was specific to tell your employee that I was away for business and had no access to my copy of the form. I wish I would have recorded your employees response when he straight out said "it's not their problem". Trust me I would not waste my time to write a false review. Just like it's fair for you to say that you've been in business for 20 years and must be doing something right. Then it's fair for me as a customer to let other locals know of my bad experience. This is probably the first time this happens in 20 years but it did happen. People can read this and find it helpful and it can also work for the benefit of your business so your customer service can be improved. You also mentioned that I refused to reinspect my car? Your employee definitely told you a story to save his own a**! I wish your business lots luck and improvements!! I was hoping to have had a better experience with a local business.

Store is so ghetto, I got my screen changed and not even 2 hours later it broke and they told me…read morethere's nothing they can do, they sell bad screens, my phone was glitching and wouldn't charge so I had to spend another 200$ to get it fixed again...

Excellent service and professional inexpensive repairs as compared to buying a new phone! Love…read morethese people!

I feel compelled to add my 2 cents here. I cannot understand the poor reviews at this Verizon…read morelocation. We happened to stop in coming all the way from Red Bank and found the service and professionalism to be outstanding. Ironically, we probably passed 5 or 6 other closer Verizon locations on the way there. We worked with Henry. He was incredibly knowledgeable and patient. The two of us were coming from two separate accounts with me changing carriers and both getting new phones. The service Henry provided was beyond compare. We were back again to ask some questions and once again he was just the best. We really enjoyed working with him. Also, kudos to Verizon for acknowledging the veterans in their employ. Well deserved recognition!

I was politely greeted and taken right away (I had made an appointment). Pedro and Specialist…read moreAriana took great care of me when I went in to upgrade my phone. I had been dreading the experience, but these two people made it so pleasant. Ariana cleaned up a lot of apps that I didn't need anymore. She explained everything she was doing, and helped me to compare plans. Later I came back because I thought something wasn't working (entirely my mistake) and was helped quickly by a pleasant young man named David. Thanks, Ariana, Pedro and David! I'm a happy customer.

3/22/26 3/22/26…read more11:10am Came to Walmart to have Jim, My Go-to Expert, look at my catastrophic phone issue. Jim learned I depend on my phone 24/7 so he found the time......to aid me in my plight. After 45 minutes and after researching the issue...I was restored to A-1. He had me view the broken internals and see and FEEL why replacement parts were needed. (As a consumer, i do appreciate that learning!) He also installed ORIGIONAL Samsung replacement parts....showing me the pack each came in. Thank you for your commitment to excellence, your impeccable strive for precision, and your love of your job. NEPTUNE FRED is lucky to have your services!

Another 5 stars boys. See ya soon. Thank you for everything every time. Broken phones,…read morereplacement phones, cases that are rare hard to find....

If I could give Optimum zero stars, I absolutely would. I've been a loyal customer for over 20…read moreyears, and since Friday I've dealt with nothing but frustration and unacceptable service. A technician came to my home who was unable to handle the job and couldn't communicate without using Google Translate. I was repeatedly assured that everything would be documented in my file, yet nothing ever was. The technician ended up canceling my appointment, and when Optimum called to reschedule, I had to explain the entire situation all over again. After spending two hours on the phone Friday, my appointment was moved to Tuesday, 2/3/26--only for me to later find out that Optimum cancelled it without notifying me. When I called to ask why, no one could give me an answer, nor could they offer any real help. The next available appointment they offered was Friday, 2/6/26, which was completely unacceptable, and I was told there was nothing they could do. I work in customer service and deal with people all day long, so I understand what good service looks like. The lack of communication, accountability, and basic awareness of who was even sent to my home was beyond disappointing. After this experience, I'm relieved to be switching to another internet provider.

When Optimum gives a loyal customer for over 20 years a duel Gateway 6 modem after just upgrading…read moreto a higher internet speed and paying more a month, they need to give modems that actually work. Ever since I got the duel Gateway 6 modem a few months ago, I've had nothing but problems, especially with landline internet. It's ludicrous I'm getting charged for a service my family and I can barely use, especially when 5 people have no choice but to drain their cell phone's data just to use the internet. Tech support is not only absolutely terrible, but a severe language barrier for users who speak English only. Optimum's non working modems and dysfunctional tech support is completely unacceptable as a large company! I would never recommend Optimum to anyone, unless you enjoy having no internet access all the time.

Cell phone case "exploded"; actually front and back separated. Underlying cause was a swollen…read morebattery (from overcharging), which was promptly replaced. I was not overcharged for the diagnosis and repair. Dick @ Seabrook

From the owner: For all to understand that anyone can shine their wax there own smile with manipulative language to…read moreseem as if their stupor of praise is well worth it. We think, believe and outright know that our performances outrank many and perhaps all of our neighborly competitors. not because of a lie WE have just created but that our happy customers testimony have boosted our confidence in doing so. Cifix tinton falls is our new branch and we will make it just great as any of our ten year long sustained branches

What went well? Everything. I helped my parents choose a plan, and they had many many questions…read more The saleswoman, Sam, explained everything in detail in ways they were able to understand. She helped us switch from another company, and they wound up paying $50 less per month choosing Cricket. She had to be on the phone with our previous company in order to switch. She was put on hold for quite some time, so we engaged in pleasant conversation with her about our lives. There was a guy working there too who was also super polite, honest, and hardworking. Not that this matters at all, but Sam is absolutely beautiful.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Neptune store today.