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    Verizon

    1.8 (5 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Photo of Steven P.
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    1 year ago

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    Help Desk

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    1 year ago

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    3 years ago

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    5 years ago

    Deantea was so amazing and patiently took time to help me with a technical issue with my iPhone. This store is terrific!

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    6 years ago

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    Victra

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    Ask the Community - Verizon

    Cancelling my Verizon tv and internet can I return the equipment to the local store?

    Hello Stanley, Thank you for your feedback. Please email us at WeCare@Victra.com. We look forward to speaking with you soon.

    Don’t See Your Question? Ask Away!

    Galaxy Communications - Speck Cases

    Galaxy Communications

    2.3(3 reviews)
    1.8 mi

    They did a great job window tinting my car windows. I have a skin cancer problem and they tinted…read moreall of the Windows except the windshield. The price was good and the installation very professional.

    Hello Mr. Jack, Not…read moresure if you responded to the correct review. You might have me confused with another of your unsatisfied customers. I would never call your store to waste my time giving them the wrong name when I desperately needed to get this solved. You claim I misplaced or lost my form. I was specific to tell your employee that I was away for business and had no access to my copy of the form. I wish I would have recorded your employees response when he straight out said "it's not their problem". Trust me I would not waste my time to write a false review. Just like it's fair for you to say that you've been in business for 20 years and must be doing something right. Then it's fair for me as a customer to let other locals know of my bad experience. This is probably the first time this happens in 20 years but it did happen. People can read this and find it helpful and it can also work for the benefit of your business so your customer service can be improved. You also mentioned that I refused to reinspect my car? Your employee definitely told you a story to save his own a**! I wish your business lots luck and improvements!! I was hoping to have had a better experience with a local business.

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    Optimum

    Optimum

    1.0(6 reviews)
    4.8 mi

    If I could give Optimum zero stars, I absolutely would. I've been a loyal customer for over 20…read moreyears, and since Friday I've dealt with nothing but frustration and unacceptable service. A technician came to my home who was unable to handle the job and couldn't communicate without using Google Translate. I was repeatedly assured that everything would be documented in my file, yet nothing ever was. The technician ended up canceling my appointment, and when Optimum called to reschedule, I had to explain the entire situation all over again. After spending two hours on the phone Friday, my appointment was moved to Tuesday, 2/3/26--only for me to later find out that Optimum cancelled it without notifying me. When I called to ask why, no one could give me an answer, nor could they offer any real help. The next available appointment they offered was Friday, 2/6/26, which was completely unacceptable, and I was told there was nothing they could do. I work in customer service and deal with people all day long, so I understand what good service looks like. The lack of communication, accountability, and basic awareness of who was even sent to my home was beyond disappointing. After this experience, I'm relieved to be switching to another internet provider.

    When Optimum gives a loyal customer for over 20 years a duel Gateway 6 modem after just upgrading…read moreto a higher internet speed and paying more a month, they need to give modems that actually work. Ever since I got the duel Gateway 6 modem a few months ago, I've had nothing but problems, especially with landline internet. It's ludicrous I'm getting charged for a service my family and I can barely use, especially when 5 people have no choice but to drain their cell phone's data just to use the internet. Tech support is not only absolutely terrible, but a severe language barrier for users who speak English only. Optimum's non working modems and dysfunctional tech support is completely unacceptable as a large company! I would never recommend Optimum to anyone, unless you enjoy having no internet access all the time.

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    Verizon - mobilephones - Updated May 2026

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