Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!

Was able to book an appointment from the Yelp app. They were great and I bought additional…read moreservices from them as well.

Can't do 5 stars because I was in the store way too long and didn't accomplish my goals. I will say…read morethat the employees try harder at this location. Hailey definitely went out of her way to help and I respect that, even though some things were simply out of her control. I appreciate that she tried. I was ready to just cancel my service and go elsewhere. Now because of Hailey not only am I staying but I just increased my bill by 52% with all the stuff I bought. I guess I'll stick around a bit longer. I only recommend this branch and Hailey due to some previous issues. Check this place out if you need help or just need a new phone!

5 stars is for Matt and his quick, polite service, as well as his knowledge…read more If Amilcar were the only person helping me, I would have left 1 star because his customer service is an absolute zero. :)

This store sucks! The customer service sucks! You'll wait for a long time only to find out some of…read morethe agents are just inside taking breaks! What the heck!! AT&T do your job!

went to the store on 02/10/24 to switch from T-mobile to AT&T, Jayla quoted me $34.99/line…read more(everything is unlimited, free hotspot...) so my monthly bill would be $104.97 for 3 lines before tax. I agreed to switch to AT&T, 5 days later I received the bill $198.36 ($55.99/line). I was shocked because the price she quoted me is totally different what the actual price I have to pay for. I came back to the store to complain about the price. Jayla said she didn't know how she came up with that price ($34.99/line), and she at least tried to fix her mistake, but Brandon - the manager- acted like he knew what he was doing to MAKE IT RIGHT, but he is not smart and rude. I will never come back that store. After that I called 611 (AT&T customer care) to report what happened, they could not do much, but at least they did not lie to my face.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Amazing service. I brought my PC in and Justin was able to get a diagnosis and fix the issue within…read morethe day at a great price. Wonderful customer service and clear communication. I would recommend PC's Done Right to anyone needing assistance.

I had a great experience at Guaranteed phone repair shop. Their pricing was honest and transparent,…read morewhich immediately made me feel comfortable. The staff was incredibly knowledgeable and took the time to explain everything clearly, answering all my questions without rushing me. What stood out most was how helpful and trustworthy they were, I felt completely secure leaving my phone in their hands. On top of that, the repair was done quickly, which was a huge plus. Overall, excellent service and I would definitely recommend them to anyone needing phone repairs!

Strongly recommend everyone utilize the services of this business to seek repairs for your phones…read moreand computers. The technician was very professional, smart and quickly assessed the repairs to fix my Apple iPhone 7 Plus. The services were reasonable and quality of service in my opinion was better than what anyone will receive at any Apple Store. I will tell friends and associates about this excellent business and hope if you are reading this summary you will too! You will be happy you did! Annette

A very shady store that uses bait and switch techniques. We had agreed on a price for an iPhone X…read moreon offer-up. Upon arriving at the store, they said the phone had no Face ID. I said their ad did not state "No Face ID" otherwise I would not have agreed to the price. They said it's in the title. They changed the title of their listing and I have proof because I took a screenshot. All buyers beware of this store!!!

Came to the Sell Phone Store because clumsy me dropped my phone and shattered the screen. As soon…read moreas I walked in I was immediately greeted. Totally caught me off guard because it's Chinatown lol. The guy working asked what I was in for and I showed him my phone and he knew what needed to be done. He was upfront about pricing and imo it was super reasonable considering how effed my screen was. I went in during my lunch break and he said he could get it fixed for me in less than an hour. I left my phone with him and went to grab a bite to eat. Came back after 30 minutes or so and my phone was in pristine condition again. If you want great and friendly service and reasonable pricing.. this is the place to check out.

When you walk in to this store Please look for Samuel. He is…read morethe best and understanding guy. He will help you as much as he could.

Isai helped me with my purchase today, he was super nice and explained everything well and helped…read moreme get the best price on my items.

A poor man's version of a third party Verizon store and that's actually being nice! Decided to…read moredrop by because after checking online, this particular location had said it had the new Apple iPhone 16 Pro in Black Titanium finish and with 512 GB. So, wanted to go and see for myself. Drove 15 miles to find out that the store had 0 demo phones for display! Didn't see a single phone, not even a dummie phone for the customers to check out! There was only 1 guy working as a customer service rep and he was on the phone when we walked in. There were 4 people sitting down and waiting their turns. We waited about 10 minutes when he was on the phone getting instructions on how to apply a device payment on the computer while he was still on his phone. Guess the guy was a newbie employee! Didn't bother greeting any of us who were waiting at all. So, we simply asked a quick question to him about the iPhone 16 Pro, to see if he had any in the store. And he basically told us: "Better go to the Apple Store because I doubt we have any in the back. Maybe the basic iPhone 16, but that's about it." And that was that. 2 other customers walked out of the store when he had said that and we followed suit. There was no point to sit there and wait for no reason. The guy didn't seem to care that he had lost 3+ customers! And he wasn't that polite, and looked like he didn't want to work anyway, besides not having any phones at all!!! The online system was wrong as well. Deceiving inventory status for these stores...

Service was without regard to customer requests. Very expensive and opposite of what we requested…read more After a very frustrating 3 days we are almost switched over. We stayed within the android system so the new phone (completely Google) would be easy to adapt to for us. We were also lied to about the huge increase in our monthly billing after we paid in full, lots of money, so as not to increase our regular bill. Buyers beware! The selection was barely adequate.