4/31 I went in at 11:30 to want to pay for a phone bill. Walk in there was only one worker and one…read moreclient. I didn't get not greet, a simple hello be right with you. The worker that work that morning just look up and didn't even acknowledge me as att client at all. I sat down waited for him to be done. Still haven't acknowledged me or even ask what I may needed. I understand the he had a client but a simple hello just letting me know would be nice. 20 min pass by I was amazed how unprofessional this worker was did not had client service at all. And continue to ignore me as if I wasn't there. Never going there again I went to federal way one and they all was busy but guess what they greet me and ask what I need and help me as soon they can. Kevin was very helpful from federal way att. If I could I give them auburn location zero star I only went because my mom had told me they are good workers there but apparently there is one that don't give a crap and zero client service!

If I can get zero stars I could I went in there today to pay my uncle's phone bill and then usually…read moreI pay then I'm done she said no you have to go turn off your uncle's phone turn it back on and then it would work so we drove 30 minutes to his house to do that which we never done before and then still didn't work with a drive 30 minutes back there and then she said oh sorry we have to get you a new phone number which is really ridiculous and they look like four people in front of us while we were there first so zero Stars bad service thank you so much not GO TO A DIFFERENT AT&T STORE DO NOT GO TO THIS ONE THIS ONE IS GARBAGE I'M SWITCHING PHONE PLANS FOR MY UNCLE NEVER COMING BACK

My wife purchased a new iphone today and we were helped by Santana. He was great and walked us…read morethrough the entire process. Very detailed oriented. He was also assisted by another staffer. Real team effort. We greatly appreciated their expertise. Just a big thanks!

Been a Verizon customer for 30 plus years. Within that time, I experienced continued deteriorating…read moreservice and price increases. Dropped calls, no bars and other issues not related to my phone. Even the Verizon staff admits that where I live, they have numerous complaints about poor Verizon cell service, yet they do not bother to upgrade the towers in our vicinity. As of today, I am no longer a Verizon customer and feel much relieved that I no longer have to deal with poor customer service and cell service in general.

Young asian lady tried to help me with ipad could not due would not take my pw she recommended…read moretaking to apple store i did and they fixed it the young lady so friendly would give her 10 stars

They're an amazing workers, they were so welcoming, and answered every question I had.read more

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

Excellent, knowledgeable service. Fair pricing, fast diagnostics and repairs…read more Will return as needed. Well worth the drive.

I've been coming to iFix and Repair inside the Lakewood Walmart Supercenter for a while now, and…read morethey've never let me down. I've brought in different devices over time--phones with cracked screens, charging issues, and random problems I thought were done for--and every time they've fixed it fast and professionally. The staff is always friendly, straight-up, and honest about pricing, which I really appreciate. No pressure, no upselling--just solid work and clear communication. Most repairs are done way quicker than I expect, and it's super convenient being able to shop at Walmart while they handle the repair. If you're in Lakewood and need phone or device repairs, this place is legit. Reliable, affordable, and consistent--there's a reason I keep coming back.

I went in to have my laptop repaired. The hinge on one side had broken. The guy actually broke the…read moreother side and then handed it to me and said he couldn't fix it.

Worst service I've had in many years. They replaced a screen on my phone but in less than a month…read morethe new screen started flickering and eventually died. I called this place and was told another screen was available. When I came, they said the screen they had was reserved for something else, blamed "a new guy" and told me to wait 3-5 days for the screen to arrive. A week later they told me the screen was in transit and to wait more. Another week later, they still don't have it and don't give any ETA. Their staff has been very condescending and rude. I don't usually write bad reviews, but this place is as bad as it gets.

Eeeek. I didn't check the reviews for this spot before bringing my son's Nintendo Switch Lite in,…read moreso I'm glad I didn't has as bad of an experience as others in the past. :( My six year old dropped his Switch Lite from playing with it in an area he shouldn't have been. Parents, I know y'all feel me. We've all been there. He cracked the LCD screen on the inside and it was all sorts of glitched and nearly impossible to play, and of course, our warranty didn't cover a drop situation. uBreakiFix is really the only place in the area I knew of that did repairs like this so I gave them a call and they were incredibly helpful over the phone. I set up an appointment online, brought the device in for a consult, and they let me know they'd order the part and it would be ready in about 4-5 days. Perfect! The 4th day hit and I gave them a call and they said they anticipated the part being in that day and then it would be a couple of hours to fix. Great. The 5th day rolled around with no call so I called again, and they said the part just arrived but it would "be a little while because it was a delicate fix and they didn't want to rush it." Another day passed... and another day... And finally around 4pm on the following day they let me know it was ready. They would be closed the following day after that so we had to wait another couple of days to pick it up. They also let me know on the phone that some sort of screw "basically disintegrated" during repair and that is was a "common problem" but it left a little gap on the side of my son's Switch. It doesn't affect the way the device works, but I just think if that's so common of a problem, why don't they have replacement screws to make up for that issue? Overall, my son's Switch is working perfectly now with a beautiful screen so he is happy and thankfully, not asking me every single day if it is done yet. Additionally, all of the employees we encountered over the phone or in person were really pleasant to deal with - I just think the communication should be a little bit more thorough if there are days on days of delays.