No 64gb iPad Airs in stock Nov1…read more No 128gb iPad airs available at all even to order. Disappointing to say the least.

I did trade in my iPhone in this store, months later I figured out that they didn't give me the…read morecredit cause " I didn't deleted the iPhone from find my " cause I did cause of course I removed the iCloud from my old phone, and all they offer me was 10 dollars credit for the next 6 months

I qualify for the ACP program which Metro Pcs ( as well as Boost, Verizon, At&T, T-Mobile and…read moreCricket also can utilize) which discounts your phone bill by $30 providing your income is low enough that you get food stamps. I have had an easy enough time with my old metro store employees applying that discount to my bill and didn't even realize how good I had it in comparison. The first issue that started this whole shit show in motion happened when I went in on a Sunday afternoon to open a new account using a pixel 4 I'd bought used on Swappa. I was unfortunately helped by Alex, an employee that is so bad at his job that when I came back and the other employees were dealing with the problem on my account they both knew I'd been helped by Alex.... They told me'd screwed up my account without a doubt and that it's just one more issue to add to the list of things Alex does that they have to later try to fix. Side note, my first attempt I went in with my mom and Alex thought it appropriate or good customer service to flirt with her creepily, not cool for me, her son but I am unsure if my mom was also weirded out or ambivalent. She's in her 60s, beautiful and very self assured and doesn't need some chubby 20 something to know it. Back to my first time there,: Alex went through setting up my new metro PCs account while I made my online ACP program account and before putting the sim into the phone he forgot to check it. Turned out I'd gotten a broken phone from Swappa that refused to recognize the sim. Alex reassured me that although he had used my benefit on the account he ended up needing to cancel I would be free to use it again when I came back in with a different phone as long as I have them a few days for my ACP to cancel/refund. So I returned my phone to the dealer online and bought a different one from a used phone store in federal way and went back. This time I got Kathy who was way worse than Alex in that she didn't even try to pretend to give a damn if they kept my business or if they fixed the Alex which is now my word for mistake. I brought my new phone in, we got it all set up only when she tried the ACP discount code it wouldn't work. It had been used and I will not get mg 30 dollar discount no matter what this month and apparently Alex was full of it and just trying to weasel out of telling me. Kathy had me call ACP on her phone and refused to talk to them like the dead eyed business driver away that she is, so I had to try to explain to the ACP rep (super helpful and nice btw) my circumstances and hope he had a solution. His solution was obvious, the employee working for MetroPCS screwed up and therefore if they were actually sorry or want to help they should manually take $30 off my bill until next month when my discount works again. Kathy told my mom and me that if I came back on a weekday she could call their supervisor who doesn't actually work at the store, and he would make this whole mess go away and blah blah blah. So today, almost a week later, I make time to go by metro and to my delight the dream team is working together today. Alex is busy helping a woman pay her bill so I go to Kathy expecting her to at least feign to attempt to help me. Most ppl in customer service are at least going to do something to make you think they are on your side even if they aren't but not Kathy. She looked at me with those dead, doll eyes and said as soon as I stepped into the store "yeah, you're not going to get your money back." She explained that she called their regional guy and he wasn't gonna help. When I asked to speak to him she refused to help or give me his number. When i asked if they were corporate she said no franchise so I asked to speak to or get the owners info and was refused. Basically it boils down to their incompetent actions screwing me out of $30 and getting paid by the ACP program for a discount I did not receive. It's gotta be some type of fraud but this is already more energy or thought than I should waste on those two dim examples of exactly not the type of person fit for working with customers directly and I'm over it. Save money, time and most importantly your energy and go anywhere else for your prepaid. ACP is awesome and I'm grateful that basically every pre paid and a few contract phone services are part of it so I won't be stuck with this shit.

Very helpful employees. I've been to this store for years and have nothing but good things to say,…read moreI originally started in 2019 when I transferred from t-mobile. Definitely more affordable and I've brought ny whole family to this metro. We love the team here and recommend this location to anyone!

SCAMMERS!! If I had known what crooks and liars AT&T sales reps were I would have not gotten…read moreinvolved with them. My trusted fiduciary was scammed by these liars and because of her recommendation so was I. I received an offer by email saying because she signed up for AT&T Premier business account she was offered for her clients a special deal one phone line for $15 perpetual and internet 100-200 mbps for $25 a month perpetual. I confirmed with the rep that this offer was still available and he confirmed it was. Turns out it wasn't. He waited until it was too late to email me my first bill which had a $1.57 late fee. The internet fee was $50 not the $25 I signed up for. AT&T should be criminally charged for their bait and switch tactics and be sent to prison. I filed a police report and a complaint with the FCC. And I'm not done filing complaints. Before you decide to do business with AT&T I recommend you look them up on the better business bureau. They have thousands of complaints for their fraudulent practices. Shame on you AT&T!!

They will lie to you. They will get you to sign up for a free trial of internet. Then when you…read morecancel in the "free trial" window. They will charge you a restocking fee which is more than a money charge for the internet. In short, they are liars and will rip you off!!

ifastfixit lived up to its name today. My 2022 iPhone's battery was tired and the charging port was…read moreconnecting intermittently. The tech guy was informative, cordial and got me quickly going again at a very reasonable price with a new battery installed, a cleaned up port, a sturdy phone protector to replace the old cracked one, and a new screen protector. I appreciated the technician's ability to give me the kind of service I was hoping to receive.

The owner is very responsive and knowledgeable. He offered us several options and was able to…read morequickly repair my phone. Highly recommend!

worker told us we had to leave because we didnt have an adult with us but we are all adultsread more

Walked into this T-Mobile to look at the new iPhones... And walked out with two iWatches…read more We were talking to an associate (Dainin, I think his name was) and somehow landed on the topic of iWatches. My boyfriend looked at one, ended up getting one... And so did I. Dainin was extremely nice and answered all my questions. He even held onto the watch for me and charged it up so I could let my paranoia of it being broken because it wouldn't turn on, settle. Only reason I give it a four instead of five star is that he was kind of pushy on us getting our phone upgrades that day when we were clearly hesitant about it. When we finally said no, though, he was really cool about it.

They're an amazing workers, they were so welcoming, and answered every question I had.read more

will low ball you and offer the lowest they can for your phone when you can sell it for way higher…read moreprice which they do! stay away from them sell your phone private or backmarket

Brian your knows has electronics. A few months back I broke the screen on my iPhone and he was…read morequick to repair it. Fast-forward to last week I broke my screen again and I wanted to have my battery replaced. He was able to get me in the same day and 30 minutes later, my phone was good as new. The best part is his pricing. His pricing is about half the price of an iPhone repair shop just down the road from me. Brian, thank you for your professionalism and for your quick repairs.

Brought in my Google phone because the screen went out. The owner right away found the screen and…read moreordered it and the job was completed in 2 days. Price was very reasonable and didn't have to buy a new phone which is good.

Excellent, knowledgeable service. Fair pricing, fast diagnostics and repairs…read more Will return as needed. Well worth the drive.

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

My phone was not charging so I took it to him to get it fixed and then after I got it back I…read morenoticed that night my flashlight and camera didn't work. I have been trying to get ahold of him for 2 weeks now but he won't answer the cell phone. I do not know if he blocked my number because he knew he put It back together wrong, but I would not recommend going to him.

I will not recommend this store to anyone for phone rapairs. I had a broken screen, so I got it…read morereplaced and also asked the owner to put a tampered glass. After the screen was replaced, I noticed that in few days my phone was acting funny. The icons on one side completely stopped sensing the finger touch. So I took the phone back to the guys and asked him to take a look at it. Instead of troubleshooting, the guy got offensive and told me that there is a crack on the screen, which I did not tell him about. Honestly I had no idea about the crack, plus it was so hard to see it under the tampered glass. I had no recollection of dropping my phone, even it was dropped the tampered glass should have saved it. So he refused to correct the issue, instead he started yelling at me and just refulsed completely to take a look at it when I told him that I am not aware of any cracks. My phone stopped functioning completely after the screen replacement. His customer service and attitude was super bad. I have reported this to consumer issue also to get my refund back