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    1.5 (2 reviews)
    Closed 11:00 am - 6:00 pm

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    AT&T Store

    AT&T Store

    1.4(9 reviews)
    0.1 mi

    Long review and I hope Devon the DM takes this post seriously. This is based on the person I worked…read morewith solely and not the store. My son and I had been shopping all day at multiple locations trying to buy a phone. My son wanted to just buy a new phone and attach his number to it. We decided to go to the AT&T store in Kaufman. Christan asked how he could help us. I made a comment about our experience and hoped he could help us. I may have been irritated, but I was not rude or mad towards him at all. I told him what we had been told and he interrupted me and said that is correct we cannot sell a phone out right. NO PHONE in the store. All they had in store was the iPhone 16s, as he didn't get the 17s because they were stolen. He proceed to try and sell my son the 16, which a customer jumped in and said are you going to explain the heat issue with the 16s to him, which Christan said he had a 16 and didn't have issues, but he had heard of some customers complaining. My son then asked what the difference was between the cameras between the 16 and the 17. Christan started looking at his phone and my son looked at me and said I guess I could of looked it up to which I replied no that's part of his job. Christan, without looking up at me said that's actually not true ma'am. That is not my job. My job is to sell you a service not educate you on the products. I was shocked at what he said. Waited a few minutes for my brain to compute. Then I said I'm sorry I have question. If your job is to sell a service and I already have the service (and have for 7 years), then what is your job because your not selling me a service. He proceed to say ma'am I'm not going to argue with you. I was not yelling or rude an any way. I said I'm sorry my question is valid. He just ignored me and continued to only speak with my son. I told my son it was his money he could do what he wanted. Christan explained he could get the 16 pro max 256g for $755+ sales tax and nothing would be added to the bill. AT&T would credit the remainder of the installment fees, which I said my bill will not increase at all. He then responded that is correct. My son said ok and he started the process and realized he could not offer this as it would only allow a $250 deposit so my bill would be increased, which I said nope (at this point in done). Christan said ok. He then said I can't do the deal, but he'll sell my son the phone out right (no installment) because I had a business account and he didn't want to mess anything up. At that point my son said so you couldn't sell the phone out right 5 mins ago, but now you can and Christian gesturing his hand at me said correct. She has a business account and I don't want to mess anything up and still gesturing at me with his hand said and I don't want to deal with her. I said you don't want to deal with me and he said I will not be insulted again. My son said no thanks and we left. I called my wife and said I want to love our business account to Verizon. She said let me call Gun Barrel. We ended up getting amazing help in Gun Barrell and we walked out with a phone from that store. I found out Christan is the store manager in Kaufman. This blows my mind. He is training people on how to deal with customers and that is how he acts. AT&T records their store and I beg the DM to pull the footage to see how calm and not aggressive I was. I'm an adult and talk to people as an adult. No need to get irrational or be a problem, but to act as though I'm a problem when I did noting but ask legitimate questions is unacceptable and it should be addressed. Christan should not be a STORE MANAGER because it is clear he doesn't like working with people. I could say more, but I have already made a formal complaint with AT&T corporate offices. This is solely so the issue can be addressed and fixed. I will never shop here again and I will make the 49 minute drive to Gun Barrel to work with Paul and Leslie.

    The store manager, Christian was so patient, kind and knowledgeable. He helped my mother-in-law…read morewith her phone and helped me save money on my monthly bill! I've been an AT&T customer through its various name changes. This was the best service I've ever received. I highly recommend Christian and the Kaufman store.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Reiko Wireless

    Reiko Wireless

    5.0(1 review)
    40.9 miNorth Dallas

    Reiko New York has finally opened their store in Dallas, TX!…read more I have been keep buying Reiko products for several years directly from Reiko New York, as always positive experience. Last time, I called sales from Reiko New York, they told me that Reiko just opened their new store in Dallas. The online sales I talked to told me to check out the new store. He also told me that there is no shipping fee if I order directly from the Reiko Dallas store. So within three months, I went there a couple of times to check out the new items. The two sales in the store help me a lot, I always feel very confident to buy Reiko products when I talk with the sales in the store. These two folks are very professional and detailed oriented. If you are in cellphone accessory retail or wholesale business, I will highly recommend Reiko to you. Sam

    From the owner: 15 years trusted wholesaler for phone accessories. Great supplier for your business. 15,000+…read morequality items for iPhone, Samsung, HTC, LG, Huawei and more Devices. Great prices, NEW shipment every week. The largest wholesaler and manufacturer of cell phone accessories for over 15 years. We have a huge selection of over 15,000 products to choose from, and new shipments of the latest models and products coming every week. Whether it's Apple iPhone accessories, Samsung Galaxy accessories, LG, HTC, Nokia, etc., covers, pouches, headsets, chargers, screen protectors or other wireless accessories for carriers such as Verizon, AT&T, Boost Mobile, Cricket, metroPCS, etc.

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    Reiko Wireless
    Reiko Wireless
    Reiko Wireless

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    Verizon - mobilephones - Updated May 2026

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