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    Services - RepairSpot

    Device support or repair

    Laptop body repair

    Laptop support

    5 More Services

    Mobile phone body repair

    Mobile phone support

    Smart watch support

    Tablet body repair

    Tablet support

    RepairSpot Photos

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    2 years ago

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    Verizon

    Verizon

    (2 reviews)

    Would give zero stars if possible. I have been in this store a couple of times and every time the…read moreemployees are rude. Unless you are buying something, they don't care about helping.

    Unfortunately, I have not had the best of luck with this location. Initially, the associate I…read moreworked with worked hard to help me get my business account open and corrected. This took many weeks of help and the regional managers help, which I really appreciate and the reason for more than one star. However, I purchased two hot-spots with the understanding I would receive 150 GB of 4G data as a business account. This was very important as the area I live in does not have great internet and I am required to video chat with my work. I asked multiple times to ensure I would get it and I was told that was one of the benefits of a business account because personal accounts can not receive this. I bought two hot-spots so I could switch between using them once I reached the limit with one. I noticed the speed started to slow very early in the month. I learned my email address was entered incorrectly during the initial account setup so I was not able to log into my account or receive email notifications. Once I was able to get that sorted out (which took Verizon a week!) I started to get email notifications telling me I was almost out of data at 30 GB of 4G. I visited this store yesterday to see why I was only receiving 30 GB before being throttled down and basically useless for me. I was told it is an additional cost of $80 per month per unit to receive the 150 GB of 4G data and that I was on the 30 GB plan. I am very disappointed in the sneaky sales tactics used. I would have never purchased one hot spot, let alone two if I had known I was only on the 30 GB plan. I was never told prices and instead I was told it came with each unit. I cannot return these units so I am stuck with them now. I was informed the associate who sold the hot spots to me has moved locations for telling people the wrong thing.

    RepairSpot - mobilephonerepair - Updated May 2026

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