Robert waited on me tonight. He worked on fixing my issue like a Rock Star!! He kept on searching…read morefor answers until he found the appropriate fix! I appreciate him taking the time to research and fix the issue I was having. I would definitely recommend.

I usually have great experiences with AT&T. But not this store. I was having issues with my iphone…read morecharging, and when I brought it to the store the girl ( short blond woman) greeted me with a " is there something I can help you with quickly? and then barely looked at it and told me to take it to a repair shop and she couldn't help me. Why would I do that when I have AT&T insurance? So I went to the center road location and they helped me find a solution almost right away. So if you need help take the extra few minutes and go to the center road location, and avoid the S.Saginaw one.

I've had enormous problems with customer service (at the 800 number) switching my AT&T phone number…read moreover to a new carrier and a lady at this location finally got to the bottom of what the problem was and I was able to switch my phone over. Everyone in town showed up at the store right as she was beginning to help me, but she stuck with me and was very helpful.

My mother-in-law (MIL) had her home landline hacked an elderly offense). I spoke with the…read moresalesperson Jennifer and asked if she could help me the next day to provide my MIL a basic cell phone and new number. Jennifer took her time with my MIL and helped explain to a 86 year old widow how to operate the new phone and placed her on my phone plan to save money. She was just as I expected, very polite, genuine, professional and very interactive with my MIL, wife and I. We were all very happy when we left the store feeling reassured we made the right decision.

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

excellent customer service ! great knowledge of phones helped with claim ' amazing Alex was amazing…read moredefinitely go see him for Any of your repair needs Jamie Tindall

When I went to pick up my "fixed" phone, they tried to charge me an extra $130 then the price…read morestated when I dropped it off. Also they had to re-glue the back because I noticed it was popping off. Came back 2 hours after they re-glued it. The back panel still coming off, now my USB-C port doesnt work, and now I need to go somewhere else to fix it. DO NOT GO HERE

Great group of people. Took my phone in because I couldn't plug the charge cord in anymore. They…read morecleaned the port out for me, no charge.

Excellent service, he was nice fast and respectful to me my screen is beautiful again and I love my…read morephone again......,I would recommend them again and again very affordable also.

From the owner: We do phone repair. We also sell phone accessories. We buy and sell phones read more

Zero stars. This store refused to follow the 14 day exchange/refund policy…read more 1st, I was advised to drive to Apple in Novi to exchange my phone - I called Novi Apple just to confirm, they told me, "no, we don't exchange a phone bought at AT&T." So I drove to ATT where it was purchased for exchange or refund as the policy states...I stood there for 10 minutes, without even a hello, or let me get someone to help you (voices clearly in the back room), while this salesman (large gages in ears) discussed what's on tv for 5 minutes, stating to his customer "the news only has politics and murder on it". Finally someone came from the back, asked if id been helped...I had not. This salesman commences to tell me Novi Apple Store was incorrect, I would have to drive there; total disregard for Apple Store stating They would not return/exchange a phone that they did not sell. The final insult to the entire experience, Mr. Salesman, with the large gaged ears who is now involved after dismissing his customers, REFUSES to return - because now I don't even want an exchange - he decides it best to treat me to sarcasm just before I exit, "Have a good day!" Update, within 10 minutes of leaving, went over their heads, called AT&T... they are sending me a new phone via mail to swap with the defective one bought at this location. Crooks and liars at this location - you've been warned.

Not helpful. Went to miller rd store after this places ineptness and my issue was resolved in…read moreunder an hour. Go anywhere but here

Fantastic guy - fixed my phone in minutes. Great pricing and clearly he's competent. Very…read moreconvenient to have him come to my home!

Got a battery replacement on my iphone x, very convenient and quick…read more Showed up on time at my residence and did the repair in under 20 minutes, charged almost half of what others were quoting. Mike seems like a nice guy too, definitely recommended

Fixed my iPhone 6 screen and battery for a reasonable price and I got a free screen protector…read more highly recommended shop for phone repair and accessories

He was very quick! He was helping other people while fixing my screen, but in just 20min my screen…read morewas fixed. Looks good as new and he put a screen protector on. It was inexpensive compared to other places nearby (just over $50 for an iPhone6 screen). I will definitely go back again and I highly recommend this place (he didn't ask me to say this).

Lies,lies, lies!!!! Promise me a$200.00 use anywhere Visa card. Got The card as promised, but it's…read moreonly good at T mobile. Tried to use it at the store and was told I couldn't because I had linked it to Apple Pay like he told me to do. If you like being lied to, then this is the place to go

The staff was extremely helpful when I went in to upgrade my devices. Several customers came in…read morebehind me and they were friendly in helping everyone and got to them as soon as they could. Anytime you need to go to a cellphone store, just expect it might take longer than you expect and you'll be just fine.