Shout out to Khalil Hodge at US Cellular in Galesburg…read more Went with my mother following my father's passing to turn his phone and move the account to her name. Khalil was compassionate, super helpful and did everything possible to make a smooth transition. We appreciate you!

I have 2 items from us cellular that worked fairly well until it didn't. I want to the store and…read morethey said I could go through insurance to get it replaced. The 1 item did not take long although they miss lead me with delivery dates. The second device I was told was out of stock. I was also told I would be notified every 2 days as to if and when it would be delivered. When I went to the store to let them know. They were not helpful at all about the situation they said it was an insurance issue not theirs. But they work with them so it is their issue as well. I was offered a check with a low ball offer. I understand it depreciated in time but that is very low offer after how much I have been paying on it. The store did not offer any helpful solutions and I don't feel I should have to pay for a device I do not currently possess. I would not recommend them to anyone and would go somewhere else. Since they pick and choose when to be helpful. The internet since my new router is still a bit shotty at times to use.

The Worst option for service. Not sure how this company is still in business.. service is always…read moreout.. when it isnt out its awful. Customer service is Terrible... Service is literally completely​ down 5-7 days a month.. Stay away from this business at all cost

Worst customer service ever!! No communication between departments and consistently hanging up…read moreafter frustrating long conversations with multiple idiots!!

Subject: Commendation for Outstanding Service - Erick A…read more To the Management Team at Comelec Internet Services, I am writing to express my sincere gratitude for the exceptional service I received this afternoon. Your technician, Erick A., spent the better part of the day at my home upgrading my routers and optimizing my connection. He is an incredibly intelligent and skilled professional. It was clear throughout the process that he takes great pride in his work, and your company is very lucky to have someone of his caliber on your team. Because of the wonderful experience I had with Erick, I will proudly continue to be a loyal Comelec customer. Please ensure that he is recognized for his hard work and expertise. Sincerely, Gary Wittman

A real person actually answered the phone!! We left the area for a while and paused our internet…read moreservice. The company initiated a call a couple times just to check on our status. Upon our return we were having some difficulty connecting to the internet. The rep who answered the phone was very patient and helpful. He was able to quickly troubleshoot the problem...it was a rather simple fix at our end. He stayed on the line until we had connectivity. He offer to send a technician to move our router to improve the connection. Great service and highly recommend Comelec if you are looking for an internet connection in Dubuque.

So pleased with my new services from DNA Communications!! I feel good about supporting a local…read morebusiness too knowing that they hold their company to greener standards. I have a faster connection than ever borfore, and dont have to experience any slowness during peak hours because I get my own connection through broadband as apposed to traditional cable. Thank you DNA!! I'll keep refferal my friend and family to your company!

From the owner: Telecommunications Internet Service Provider…read morePhone Service Provider Tech Support

Chloe was very helpful. She called me back after the fibers were installed in my neighborhood…read more Looking forward to trying their services.

Called me back within 10 minutes, we're very polite and helpful and got my service back quickly…read more Quite unlike Xfinity!

There is zero chance anyone is choosing mediacom over competition. The ONLY reason people "choose "…read moremediacom is because of no actual choice. Also Don't be fooled by Mediacom "Total Care". This is a department that seems very trained in "legalese" and are depending on customer ignorance to push service problems back on the customer. The only reason the "Total Care" email is spammed all over social media, reddit, Google/Yelp reviews, etc is to give the illusion they are fixing the customer issues. They simply aren't. tl;dr - In my opinion (and others), this department is a waste of time. My advice is to avoid Mediacom if you can. Sometimes you get lucky and their service works great but as someone who spends a lot of time on the internet, their service is very subpar for the price.

When I moved into my house 3 years ago, I had Mediacom Internet service. Everything worked fine,…read morehowever, Imon came to be and had a $70 per month 1G plan available, so I switched. Only to find out that my Apple Mail would not work! My email provider, Spectrum, could not verify my credentials, so I could not add my account to Apple Mail. After 2 years of arguing and using Webmail, with both companies blaming each other and Apple, I couldn't take it anymore! I switched back to Mediacom, so now I'm tearing out what little hair I have left!! The service was installed in mid-May, and the cable is still not buried!!! I have called, texted, emailed, chatted, and even went into their Iowa City office! All I get is apologies and excuses! And the worst thing is, their Customer Service phone lines and chat ring in the Philippines! Nice people, but they do not have a clue!! At least Imon had USA-based Customer Service!

I'm surprised no one has listed this place. It's been around for a while and is a staple for…read morehousewares. The place is clean and organized and has decent amount of stock as much as any other Target. People seem friendly and it's quite calm during the weekday. Big parking lot with plenty of spots. It's a place your bound to run into someone you know.

Terrible! Horrible! Awful! Customer service at this place was so bad I want to give it a 0...but…read morethat's not possible...