Cancel

Open app

Search

Verizon

2.7 (11 reviews)
Closed • 9:00 am - 9:00 pm
Updated 3 weeks ago

Services - Verizon

Telecommunications

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

18 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Josh was so very helpful and quick! Came in and got me taken care of in less than an hr

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J L.
0
11
2

12 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Verizon

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

T-Mobile

T-Mobile

3.5
(6 reviews)

Tmobile is a love-hate relationship. On the love side we are on a grandfathered plan that we've had…read morefor probably over 10+ years. They get there $250 a month which adds up to quite a bit of money if you do the math. There's been some rumblings about Tmobile changing the old plans and forcing people to upgrade. Luckily that has not happened yet. Unfortunately, uncarrier has become like your typical cell phone service. One benefit is every Tuesday. There's random gifts from Tmobile from discounts to local stores to free goodies in shop. This location is nice because even though it is busy and you may have to wait a few minutes they often will have the item in stock. Store friendliness is average.

Customer service is not the strong point at this store with very rude and curt employees. The store…read morestocks limited phones with ample storage. When you ask a question the answer is cynical and as you are answered they look away and are on their phone. The night we were in there the employees were having personal conversations between themselves while working with us. We felt pressured into buying a phone we really didn't want, I even told the person to wait but he kept ringing g it all up. Then we were charged a $75 restocking fee on a phone never used. We had to use this store again for the exchange. We were there at 7:30 and were told they wouldn't help us beyond 8pm because they closed and would have to come back. Too bad because they lost a sale of three more phones as we went to the coldwater rd store. Never again will we use this store. And seriously T-Mobile should have their employees dress more professionally.

T-Mobile

T-Mobile

5.0
(1 review)

I visited this store Monday, 18Oct2021, about 5:10pm...Thought I would stop here as my towne does…read moreNOT have a T mobile store and I knew I had to get my Sim card upgraded from Sprint to T Mobile...so......I was second in line and a couple in front of me. I sat back and watched the store manager, Daryl Barron, literally give the best show on "multitasking" that I have EVER witnessed! This guy had all of us in AWE on his customer service skills, and I think I know a thing or two regarding customer service as I was one for a major Orthopedic company for over 40yrs!!! As he struggled with T MOBILE server issues that would NOT allow him access to various codes, his computer and his tablet were all in front of him and his phone in his ear as he tried to get the couple in front of me their purchased set of new phones activated AND switched over from Sprint to T mobile And then the new Sim card issue.....Never once did Mr. BARRON loose his cool, or did his voice waver, he was just Mr. COOL doing his UTMOST to satisfy this couple...he was DANCING up a storm, he was GRACEFUL, ALMOST POETIC as he handled each and every hurdle he came upon....it was honestly....the BEST reality t.v. I have seen!!! Every chance he got he apologized to me and reassured me I was next, I repeatedly told him I was fine watching him work while my butt just sat...fascinated at his skills!!! I left that store an hour and 40 minutes after I had walked in...time had flown by as we all watched Mr. BARRON treat each and every one of us as if we were the only person that mattered to him. I can't say enough about this guy!!! I just hope he gets the recognition from his managers cuz this guy Is a KEEPER!!! As I said, we don't have a store were I live. It's thirty minutes depending on traffic to get to this store...but this guy is MY CHAMPION!!! And I can't finish this review without mentioning SHAQ....he took every other customer that he could help!!! I left and I think there were ten people waiting...WAITING FOR THE BEST TWO GUYS, WORKING THEIR BUTTs OFF!!! THEY SERIOUSLY ROCK!!! YA GOTTA GO HERE!!!

From the owner: Visit the T-Mobile store in Fort Wayne and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 10025 Lima Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Verizon - mobilephones - Updated June 2026

Loading...
Loading...
Loading...