On Sunday, July 25th around 1PM, I was excited to visit this location, as I had not been there…read morebefore, prior. I called before I traveled to the store location and the associate on the phone was very kind and pleasant. When I arrived at the store, I informed one of the employees that I had called ahead. The employee I spoke with made it perfectly clear that he did not care and was very rude. I then asked if I could speak with a different associate, due to the amount of attitude I was receiving and the lack of interest in helping me. The kind associate I had spoken with on the phone informed me that the rude individual was his boss. I cannot believe this individual was put into a leadership role. During my short visit to this store, I observed other customers leaving in frustration to the poor service. At the end of the day, I feel sorry for the kind associate who actually wanted to help me. When I calmly and respectfully confronted the manager about his attitude, he told me to go to the warhead location. I cannot believe the level of disrespect I was met with after traveling to this location. Ultimately, if you MUST visits a game stop for any reason, I STRONGLY recommend that you avoid this location. Very disappointed to say the least.

A pretty decent Game Stop. Good parking, good location, and they had a very good supply of…read morepre-owned XBox games, including a few things I've been looking for unsuccessfully in my normal stores. Not that I expected to go video game shopping while on vacation, but it worked out well! Three and a half stars for being a typical, chain gamestop, but having a good stock.

I had a exchange that needed to be addressed and the clerk with the curly hair was very helpful…read morewith the transaction. He remembered me and knew exactly what the issue was. Thank You very much!

The woman who works at night has no idea what customer service is. Take your business elsewhere…read more Disgraceful to be so miserable, and ruin someone else's day.

The manager Mark is AMAZING!! Best ever, so friendly and nice and knowledgeable! And his new co…read moreworker Jane was awesome! She did my purchase and was super helpful and came to me as I was running around after my little one in the store.

Had a great experience today and thought I should mention it…read more I had a very specific request, add a Stainless bracket to my JDM Seiko 009 - w hacking and Day /Date I'm a big man and with a JDM import, the bracelet was way too small. Seiko US didn't answer my questions in a timely manner, so I purchased two Stainless oyster bracelet and net to drop off the bracelets to have the links added I expected to drop off, wait and return weeks later. Instead, I was helped immediately, and I could not be more pleased. He took the time to adjust to my oversized wrist, did a fantastic job and was so personable. Excellent work and I will absolutely return.

Two months, four hour-long round trips, and the crystal I asked for still hasn't been replaced…read more I brought in an old Waltham for a service, a new crystal, and a new strap. I was told up front the work would exceed the watch's value -- honest advice I appreciated -- and went ahead anyway. A month of silence followed (my phone number had been entered wrong). The strap never arrived. When I finally picked the watch up, the crystal hadn't been replaced either. Instead someone had buffed the old plastic -- never requested, never discussed, nowhere on the work order -- and charged me about $35. They credited that $35 toward the crystal, so I drove back and left the watch again. Weeks later it returned untouched. Not a backlog: their in-house watchmaker had it in hand, did nothing, and sent it back with "replace crystal?" written across a work order that already said to replace the crystal. At pickup, the owner volunteered "yeah, I buffed it" from across the shop, then raised his voice when I responded. He told me I was repeating myself, argued the watch wasn't technically late, and corrected me on his own vacation length. I asked for a refund of the $35 for work I never authorized. He flatly refused -- he doesn't refund "services provided." The counter staff are genuinely kind. But four trips, seven weeks, an unauthorized charge, no apology, and no accommodation is enough. I can't recommend Keegan's for watch service, crystals, or straps.

I've been a customer for over 30 years and they'll never get another cent out of me. Went to make…read morea easy return of some vineyard vines that I bought in their hyannis store. They didn't want to be bothered. Gladly take my business elsewhere !!

Exceptional! I just purchased several things from Steve at this location. He was very knowledgeable…read moreabout sizing and even gift wrapped one of the shorts that I got for my girlfriend. It is employees like Steve that keep me coming back!