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    Verizon

    1.8 (11 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 week ago

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    10 months ago

    Horrible service. My wife died and I can't get my bill straightened out after repeated trips to the sales center and hours on the phone.

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    Verizon S.

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    10 months ago

    extremely unhelpful. Talked to verizon customer service and store did the opposite of what they told me to do.

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    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

    Pushy staff. Don't care what you want or went into the store for. . . Just their upsell quota.

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    Verizon S.

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    Ask the Community - Verizon

    AT&T Internet

    AT&T Internet

    1.3
    (50 reviews)

    I had Uverse for about 5 months now.. Can't be any more happier with it than I am now.. Unless it…read morewas free. :p I have the U200 package with 12mbps u/3mbps d and it costs me about 106 or so per month. Mind you this is a promotion rate for 2 years both of which it will stay 106 per month. I get about 290 or so channels and pretty clear HD channel content. I do wish they offered a few more channels in HD that Comcast didn't have either but I figure that's more on the channel bosses than the cable companies. Took about 3 hours to set up totally. Have had no problems with it so far. I honestly think that the review above me is paid by Comcast to write such reviews but whatever i guess... I'm pretty happy with what I pay for so no complaints here :)

    Dre and Emma are the ONLY REASONS ATT GETS AT LEAST 1 STAR…read more AT&T will never be the Bell South or the South Central Bell before bought by a billion dollar profit company of which Corporate doesn't give one___about its customers proven by the fact that there is NO WAY TO CONTACT ANYONE IN THEIR IVORY BAT MAN STUPID TOWERS! But, today, a Fiber brilliant technician, named Dre, saved this illusive company a 5 decade customer! Not his bosses , cause I never received the 1 phone call I urged Dre, to ask for in a text to him or her or them. Now, let me interject that my experience is NOTHING as my home didn't burn to the ground in a fire, or flood, or obliterated by heavy rain and wind. So being upset over ATT IS nothing. However, four the last 4yrs, I have been harassed with threats of suspension and actually suspending me with no warning because I didn't want to change to fiber. A 50+yr customer, and the last actual suspension was eve of our big snowstorm, no warning, leaving me with no internet or landline. Thank God I have never let them upsell me for TV and cell; otherwise, I'd be out bigger time. So Jan 9. I made an appointment, dreading it cause firstly most reviews are about techs NOT SHOWING UP with NO CALL FROM ATT TO let those poor people know. Also worried about possibly having to dig to bury cables and install junction boxes etc. And though the agents via phone or chat are extraordinary as they are sweet, pleasant,& sympathetic, they have been either misinformed or given disinformation cause no 2 ever give same answer. And we have enough of that from our new administration FGS! So, there was no way TO KNOW if need trenches or what. When Dre arrived, from moment stepped out of truck, my stomach began to settle. And he instantly could see no digging needed as there was already a thingy on one of our utility poles and he could give me a line to my house. Not the "Air" method, but i think "Aerial."Whew! Then he began the install, a little drilling, a little line threading, hole right next to where my copper was in kitchen, perfect. And about 3hrs later he goes to make the connection with the alleged terminal on my street, (but to make another 3 or 4 hrs later shorter storywise) and couldn't and went to another not far from my street, and then another, come to discover THERE IS NO FIBER AVAILABILITY IN MY AREA! ALL THIS TIME OF ATT TARGETING ME, AS THEIR GUINEA PIG "INVOLUNTARY CUSTOMER " (REAL THING) NO FIBER! But DRE was not going to leave me high and dry, with no internet or landlines and he went through their tedious process of trying to get answers so he could PUT BACK MY COPPER INSTALL. THANK GOD , DRE decided against cutting down copper outside wire before install. Then he was told to tell me that I had to call sales, CALL, and tell them to revert me back to copper. Swear, y'all know how it is. 25 minutes till got agent and SHE, EMMA, IS SECOND REASON I DIDN'T QUIT ATT. I was so angry, and she was so perfect, sweet, sympathetic, fast, and Dre was still working and the 3 of us were actually laughing. Emma and Dre are angels! Almost 8hrs Dre with me, AND NOT 1 SECOND OF IMPATIENCE, HUFFYNESS, NASTINESS to me or toward ATT as they let us both down. HE was even keeled, calm, comforting, pragmatic, resolute! I love him! So, ATT, IF y'all aren't too busy getting rid of your DEI programs as commanded by FELON 47, ACTUALLY, in person, call Dre and Emma and tell them. "THANK YOU and that you appreciate them." Perhaps, a very big raise, too.

    Best Buy

    Best Buy

    2.5
    (110 reviews)
    $$$

    Do not waste your money on the extended warranty for the Roomba j5+. My husband bought it and was…read morenot told the warranty only covers a single repair -- a major red flag. When I tried to use the warranty, Best Buy denied the claim because the Roomba's camera malfunctioned and it ran over dog feces. Their policy excludes coverage for malfunctions caused by contact with human or animal urine or feces. The vacuum returned to its dock but then displayed a right-wheel error and would not operate. I cleaned it as thoroughly as possible without submerging it and brought it in for service, but they still refused coverage. After being told it wasn't covered, I replaced the wheel module myself and it didn't fix the problem, so the contamination likely damaged internal electronics. I was embarrassed to admit what happened but I was honest because I feared more damage. My $700 Roomba is now unusable -- the worst value I've experienced. We will not be buying from Best Buy again.

    Service Sucked! Manager especially Sucked! Very rude. I am a total member. Spent $2,000 there for…read morean online pickup and the manager was so incredibly rude. Can't believe how she acted and treated me like I was a nuisance . Maybe she was having a bad day but definitely didn't appreciate her. Will never go back ever again. Love BEST BUY and my local Brentwood Store but will not be going back to this location EVER AGAIN. Me and my wife couldn't get over how rude and unhelpful some of the staff were also. Guy at the front of store greeting customers and watching cameras was cool and very noce. He was the exception. I never write reviews but the treatment from certain people at this location sure made me want to warn other customers. Do yourself a favor and go to another Best Buy.

    Verizon - mobilephones - Updated July 2026

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