Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

Joey told me that AT&T stores no longer sell phones outright so I financed a phone through him even…read morethough I told him I didn't want to. He told me that if I wanted to buy a phone I had to go to Walmart, which only has older models of phones. Then I called another store after I left because it didn't feel right, and they said they would sell the phones outright. I wish I had read the other review on this location before going here. I won't be back either.

I had the worst experience today. Went in to trade in my iPhone and the associate Chez was…read moreextremely rude. She did not greet me, I said hi and she just looked at me. She then said "do you need something". I asked her if I could do a trade in and she said she couldn't help me because she had no idea what I was talking about and that I needed to do that at apple. She was very unprofessional and was very short with me. I called another AT&T and they got me all taken care of. I'll never go back to this location.

My phone screen on my iPhone 16 pro wasn't working right with 75 percent of the screen being white,…read moreI saw this place online and checked it out, I was skeptical due to some phone repair business reputation but this one was very honest and gave a very fair estimate on repair without having to do iPhone branded screen price, repair took only an hour and got it back with the screen looking great and still very smooth, people are nice and pricing ain't bad so I recommend

The clerk told me he had to order the new screen for the Samsung A3 phone I needed to replace. I…read morewas given a quote for $130, which covered parts, labor and a lifetime guarantee. I may do better to get a completely new phone, which is outrageous, since I've only had it for six months. Also, the clerk seemed irritated that I ruined has plans to take a break.

Well I went in three weeks ago to have my wife's screen repaired on her iPhone 13 and they upsold…read moreme on the battery. Well now the phone has crashed and the only thing I did was take it to uBreakiFix in Florence Ky. Nothing we can do will fix it. Now I'm gonna have to replace her phone. I should have just not replaced the battery now I'm out the 200 bucks and have to replace her phone. Thanks for nothing. I won't be going back and highly suggest saving your money.

Came here to get my daughter's phone screen fixed with no regrets! The staff was accommodating,…read moreinformative, professional, and trustworthy. Shout out to Gregory and Victoria! We had updates sent to my phone while my kid's was phone was being serviced. We knew when they were working on it as well when it was ready to be picked up. We were told an hour for a screen fix but it was finished in less then 45min. Also, You can reserve an appointment online. Overall, affordable prices, no pressure to have to purchase things you may not need, and quality care with your personal device. Highly recommend this establishment and will certainly keep them in mind for any of my future cell repair needs. I guess it's inevitable when you're the father of a teenager ‍.

I understand that this Verizon is one of those "certified sellers" and not a real Verizon store,…read morebut walking in here was pretty depressing. There is only one employee at the counter in this dimly-lit store. All of the sample phones are along the walls, leaving an eerie void in the center of the decently large room. I got what I came in for (screen protectors, nothing special) but unless I'm in the Crestview Town Center and realize I need to stop in (which was the case this time) I'll go to another Verizon store.

I went in needing a new wall charger for my DROID X. The bored unshaven kid in a shirt and tie…read moregrudgingly retrieved one from a cabinet. It wasn't the USB kind that I wanted, so I asked if they had any of those. He shook his head silently. I asked when they might get some in stock, and was told " I don't know, our deliveries are really random, we never know what's going to show up". Well guess who isn't going to show up at this store again? Me. Being out of an item is one thing, not knowing or caring when it will be restocked is another. I'll make the drive to Florence from now on.

Service is amazing. The cookies were delicious. I love them when they're warm. It's like a memory…read morestraight out of the oven.

I'll update for your effort to fix the problem Since I took…read moreit elsewhere for lack of communication I didn't bother to keep trying & didn't find the owners comments tool i got a new phone and was transferring data