Was told to come in that they had my screen in stock, unfortunately they had to order it…read more Once it was in I arranged to come in and they did it while I waited. Did a great job.

I have used them for multiple repairs for our families devices. I have found them reliable and easy…read moreto work with. On our most recent fix they went above and beyond to repair a complex problem and make sure we were satisfied. Will continue to use and recommend.

Sunday early afternoon. Was waiting for 10 (ten) minutes being the only customer. No sales staff…read moreshowed up. Store completely abandoned Really !?!

The first and only time I've ever been in this AT&T store was 10 years ago in August 2009, because…read morethis location is where I got my first cell phone. I can't recall what kind of phone it was (although I do remember it was a blue phone that slid open to a keyboard and it was touch screen). Back when I first came to this AT&T store it was on the other side of the mall on the lower level than where it is now (I believe it had to move due to Lego Land). It's been a long time since I've been in here, but the memories of getting my first cell phone are great!

Lawerence made my day! He was by far one of the most happy and kind person ever!!!!! And a quick…read moreshoutout to all of the staff that helped us. The service was impeccable and everyone there made me so happy and welcome!! (;

I stopped at the Conshohocken Car-Tel (an at&t authorized retailer) awhile back to get a nifty new…read morephone. As you'd expect, the store's interior is clean, and decked out in a typical mobile phone store way, with sample mobile phones, promotional materials, and mobile phone accessories about. Silvana helped me with my request, and walked me through the convoluted process[1] of getting a phone and initiating a new contract. She's patient (putting up with my questions), super-friendly, and even followed-up later on[2] to make sure everything was kosher. How's that for service? Find them in the Plymouth Square Shopping Center - with easy, ample parking - on Ridge Pike. If you get hungry while phone-shopping, there's a Subway nearby. [1] Thanks at&t Wireless for making this complicated - not Car-Tel's fault! [2] I even received a holiday card from her today, which prompted me to write this review!

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

My iPhone X started taking blurry pictures, especially in bright sun. It seemed some dirt had…read moresomehow gotten under the lens cover. I brought it to them thinking a new lens cover and cleaning might be the fix. Here's where an experienced technician comes in, Turns out the lens cover was fine. They took off the screen and cleaned the camera lens from the inside along with the tiny lens that does face recognition. Who would have guessed that was the answer? Not only did my camera work great afterwards but my face recognition, which had also been acting weird, was back. No lens cover replacement needed! The Iphone X lives on!

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Had a great experience at Cell Phone Repair King of Prussia. I was able to file the claim through…read moremy insurance company and make a same-day appointment with no hassle. The repair itself took less than an hour, and my phone looks and works like new. Super convenient, fast, and professional service. Highly recommend if you need a quick repair done right.

Went there 9am on 6/16/25 and worker didnt show up till 9:30am. Dropped my phone off to be repaired…read morewas told a hour. I called them 4 hours later to see if I could pick up my phone they stated the screen will be there today I can pick up later or first thing in the morning. Had to call them again the next day and they say they still don't have anyscreens except for OEM apple Which is $250 but they could prob give me a discount. Go there and no discount so I had to take my phone elsewhere. Worker is clearly high on drugs. and no competent at her job. Save yourslef the headache.