Excellent Customer Service!…read more I called to ask for advice on how to convert a cigarette lighter charger into a wall outlet charger. The gentleman who answered the phone stayed on the phone with me, looked up the information about the equipment I had, and helped me find a location where the part I needed would be sold. He was patient, kind, and considerate of how urgent my situation was. I was able to drive to the store and mitigate the issue within 30 minutes. Thank you! You guys are lifesavers!

Representative, Matt Joyner, was so wonderful to work with! I appreciated how he approached me with…read morefriendliness and no pressure to see how he could help. I shared the research I'd done on a new TV I was looking to purchase and he really listened to what I was looking for and made my buying experience so easy, fast, and surprisingly painless. Matt did not try to take advantage of my lack of tech savvy, and instead listened to my needs and interests in the TV, and taught me more about the tech terminology I had been reading about online. Matt was very informative and helpful, sharing the benefits of the warranty and instill, assisting in getting me the best possible deal as well. Matt Joyner's personality was friendly and welcoming, personable, and authentic. I really appreciate his realness and not trying to "sales man" me into buying something more advanced than I needed. GREAT experience and his product knowledge made for a fast, efficient buying experience for me. Thank you so much for your expertise and hospitality, Matt! BestBuy is lucky to have you on their team!

Went in to get replacement screen protectors I already purchased for life of phone. The manager…read moresaid we don't have them anymore and I need to pay for new one. When I said that's not right he said it's not his problem and walked away laughing. Rude and obnoxious and I'll never shop there again. They lost my business. I called the 800 number and they said they will make me an appt to get the correct protector free of charge and the manager should have offered that. If you wanna work in retail you need to be customer focused and this manager was more concerned with talking with his co workers than helping me.

Dropped off equipment. Exchanged dialogue. Have heard nothing back. Wondering if this business…read morehas shut down?

I had Rob fix my TV which had become glitchy. After first quoting me something that was a bit above…read moremy price range but worth it I agreed. Then to my surprise he called and told me that it was going to be much cheaper as he had troubleshooted a cheaper way to fix my TV. I got it back set it up and it's like brand new. I couldnt be happier with the friendliness and the service that he provided and ESPECIALLY the value for the money!

These guys know what theyre doing. I can trust dropping my equipment off here, Other places not so…read moremuch. A+ service, pricing is good compared to othe vendors.

Rating: (10/5 Stars) After calling over a dozen computer…read morerepair shops in Raleigh, I was repeatedly told they either didn't solder motherboards or couldn't even look at my issue for at least three weeks and If they would even try and fix it, it would take another two weeks beyond that. Frustrated and out of options, I was on my way to a shop to ship my computer off for two months--already resigned to buying a temporary PC in the meantime. Then, I decided to stop by Undead electronics on the way, and everything changed. Not only could they fix my motherboard, but they evaluated it immediately and told me on the spot whether it was repairable. They even had it ready the same day! I wish I had found this place sooner. The customer service while busy was quick and very friendly. The fact that this was the only place in Raleigh that I could find to solder my battery pin back to the motherboard was surprising, but I am incredibly thankful for their expertise and efficiency. I would definitely recommend them to anyone in need of fast, high-quality computer repairs.

So I had the dreaded, anxiety producing, melt-down experience of the "Blue Screen" on my laptop…read morethis week. I wasn't sure where to go so I turned to the trusted Yelp community and thank goodness I did! I decided to go with The Computer Cellar for the win and was very pleased. While I was hoping for an easy fix, it wound up to be a bit more serious. BUT, Chloe and Gabriel are angels, they were so calm, genuine, and trustworthy that it made the process bearable (that and some wine! I'm not going to lie!). It was New Year's Eve and they didn't want me to have to wait until today to get my computer back so Gabriel saved the day and fixed the laptop before closing. The cost was reasonable and while I hope I don't have problems going forward, if I do, I am DEFINITLEY go back to them!!! I hope you guys had an awesome and well-deserved New Year!

They're the best! Gabriel fixed my MacBook Pro power charger at no cost by replacing a part of the…read morecharger. Five minutes and done. They are now partnering with Bull City Mobile Repair for repairs they did not previously do - both are highly recommended!!

They bought my old crappy computers for $80. I was very pleased, because I was expecting less. The…read morestaff were all friendly as well, and the process was super easy. If you take your computer(s) here, make sure you can log in. Don't be like me and assume you'll remember the password and then don't. It was fine but I think it would've been easier had I remembered.

My friend got scammed. He sold 3 retro consoles for only $85 like what These are some of the best…read moreconsoles and they have a worse value than a GameStop trade.

The staff took my need for RJ25 connectors and cable very seriously even though it was for a robot…read moreproject. The first time they sent me out the door with the connectors, cable, crimp tool, instructions, and a web site for tutorials. The next time they gathered up all the RJ25 connectors they had for my next project, building RJ25 cables for a robotics class. Finally on my recent trip there for my latest project they helped me find a substitute Jack for the RJ25 connectors. This not only allowed me to salvage a damaged robot. But now I have a flexible tool for troubleshooting and prototyping. Now they are my first stop whenever I am gathering materials for my projects. I set a link to them from https://www.instructables.com/ projects to help my readers find the parts for my projects.

The charging port on my phone stopped working, and I thought it was a $110+ bill to replace it…read more This team said 'let's clean it first'. In just a few minutes my phone was working again. Saved me a LOT of money.

If I could give 0 stars I would tried to bring my phone to get the screen fixed they told me it…read morewould take 1 day maybe the weekend max it took them 3 weeks to tell me they couldn't fix my screen and that now the battery won't charge that I would have to send a new ticket to Samsung and probably have to buy a new phone. When I went to pick the phone up the guy at the counter even said if he was working on my phone this would of never happened please don't take your phone or device here especially if it works even slightly they break working products.

They came quick and did a great job mounting my televisions. I would definitely use them again.read more

Look no further, this is your one stop shop for TV and Audio needs. My husband and I sought out to…read moreget a new TV and have it mounted so we bought from Samsung direct (with a three week delay in delivery) and then contacted RDU TV Mounting for a quote to mount it. Brenden ran the numbers for us and during that conversation, we discovered that Brenden also sells TVs, had that very TV in stock available and offered this very TV a few hundred bucks lower than Samsung. No brainer. We ended up canceling the Samsung order and had Brenden and his team deliver it, install it and mount it. By doing this, we eliminated the waiting for the Samsung delivery, the liability of it being damaged in transport and the hassle of bringing it into the house etc. Brenden and Nick did an amazing job. They are also both extremely knowledgeable in not only all things TV and sound, but also in the wifi space too, as they were able to hard wire and conceal all my TV and Ethernet cords in a jiffy. Impeccable work, superb quality. At first, we considered going with either someone from Thumbtack or a local handyman but are so glad that we trusted seasoned professionals that mount TVs everyday, to do this job. RDU TV Mounting, thanks for the exceptional work!

Audio Advice installed my home theater approximately 15 years ago and has updated equipment several…read moretimes since. Went from a Stewart 100" screen to custom 123" (largest the room could handle). Started as 7.1 now 7.4.2. B&W speakers (802 Diamond being the highlights), Classe amplification, new receiver, 4k projector. The brands they carry are top notch and perform flawlessly.

The item arrived on time, but I had questions about the setup(it was a foreign made item, and…read moremanual was a bit weird.) The support I received from them was mediocre. I could have bought this item at Walmart, but I chose them for the reputation...live and learn!