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Verizon

2.0 (52 reviews)
Open 9:00 am - 7:00 pm
Updated a few days ago

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Ask the Community - Verizon

Review Highlights - Verizon

I took my son with me tonight to the Cary Verizon store on Walnut Street in Cary, NC to help me pick out a simple basic cell phone.

Mentioned in 3 reviews

Read more highlights

Best Buy -  Cary - Needed help and got it!

Best Buy - Cary

(121 reviews)

$$

Representative, Matt Joyner, was so wonderful to work with! I appreciated how he approached me with…read morefriendliness and no pressure to see how he could help. I shared the research I'd done on a new TV I was looking to purchase and he really listened to what I was looking for and made my buying experience so easy, fast, and surprisingly painless. Matt did not try to take advantage of my lack of tech savvy, and instead listened to my needs and interests in the TV, and taught me more about the tech terminology I had been reading about online. Matt was very informative and helpful, sharing the benefits of the warranty and instill, assisting in getting me the best possible deal as well. Matt Joyner's personality was friendly and welcoming, personable, and authentic. I really appreciate his realness and not trying to "sales man" me into buying something more advanced than I needed. GREAT experience and his product knowledge made for a fast, efficient buying experience for me. Thank you so much for your expertise and hospitality, Matt! BestBuy is lucky to have you on their team!

Went in to get replacement screen protectors I already purchased for life of phone. The manager…read moresaid we don't have them anymore and I need to pay for new one. When I said that's not right he said it's not his problem and walked away laughing. Rude and obnoxious and I'll never shop there again. They lost my business. I called the 800 number and they said they will make me an appt to get the correct protector free of charge and the manager should have offered that. If you wanna work in retail you need to be customer focused and this manager was more concerned with talking with his co workers than helping me.

Verizon - mobilephones - Updated May 2026

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