Very displeased with the work this company did. We had an iPad Air with a shattered screen and took…read moreit to Spec Tec to have the screen replaced. They replaced the screen, but didn't center it properly, so that when it was put back in the case, the case pressed against the volume buttons. The off-center positioning of the replacement screen also caused the home button to stop working and a quarter of the screen no long registers touch. The iPad actually worked better before the "repairs" - it was in a case, so was still usable even with a broken screen. Now the home button and a quarter of the screen don't work at all. After several phone calls, Spec Tec finally responded and promised they would replace the screen (theoretically properly this time), thus fixing the problems that weren't present until after they "fixed" the screen. They told us they'd call us when the replacement screen came in. Well, it's been over a month, and still no call, and we still have a broken iPad. So I guess we'll be paying for someone else to fix the screen, and recommending that you find someplace else to go for your electronics repairs. Because if they can't even properly replace an iPad screen, a task that I'd think would be fairly simple for someone who's in the computer repair business, I CERTAINLY wouldn't trust them with a more complicated job.

The best computer service in Northern Michigan, including repair and consultation. Low prices and…read moreknowledgeable staff and owner. Repair of laptops, PCs and gaming equipment. Software installation, backup services, virus and worm removal and recovery. Website design and maintenance. Security and surveillance consultation and installation.

Lorenzo provides excellent automotive Electronic service. He did a great job on my vehicleread more

From the owner: Factory integration,Remote starters,Subwoofer enclosures,Suspension upgrades, Custom fabrication,…read moreLed/neon lighting,Wheels &tires, Exhaust systems

Tim is the Jedi master of phone repair! He is fast and extremely fair priced, the surprise thrift…read morestore will definitely bring us back as well!

Did something Samsung couldn't do - fixed my phone. Very reasonable cost and done in record time…read more Many thanks. Judith

We purchased a set of sofas from Big Sandy three years ago and purchased the warranty for both…read moresofas. The fabric on both sofas pulled after a few months and ripped after about 2 years. The sales woman told us before the purchase that anything that happens to the sofas would be covered under the extended warranty. That is a bald face lie. The warranty company refuses to replace the sofas. However, they will reimburse us for the warranty for a new purchase at Big Sandy. We paid close to $3,000 for awful pieces of furniture. Overpriced for subpar furniture.

i am Im highly disappointed in the customer service that I receivedin the Cadillac Michigan store…read more The gentleman that I was speaking with refused to help me get a can of diced tomatoes and a bag of cat litter for my 12 cats. I am a disabled person that is wheelchair bound and all the guy kept doing was looking at me like I was crazy. It's already bad enough that I get treated badly every place I go and this trip was no different but got treated a lot worse than other establishments. The employees name was Kevin. I couldn't catch his last name but he is the rudest person I have encountered.