1. Verizon Authorized Retailer - Wireless Zone

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    Stratham, NH

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    Verizon Authorized Retailer - Wireless Zone

    3.8 (16 reviews)
    Closed • 9:00 am - 7:00 pm

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    Ask the Community - Verizon Authorized Retailer - Wireless Zone

    Review Highlights - Verizon Authorized Retailer - Wireless Zone

    “is getting a new to her phone and switching to Verizon, one was because it is the smarter choice and two, Ben.”

    Mentioned in 4 reviews

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    Staples

    Staples

    (18 reviews)

    lived in NH for a # of years. I Love NH !…read more I visited Staples weekly in the Stratham/Exeter NH area. The manager, Dawn is phenomenal!! Lydia is her co-pilot & is as awesome!! I have a condition which leaves me at a loss with names. This is difficult at best. In no way intentional & it's not great fun to deal with! Installation of my new brain~June 11. They are incredible & knowledgeable employees. 2 powerhouses who deserve a big $$raise$$! They assist as soon as free & I receive 100% attention whenever I visit. "Trust me" Dawn & Lydia are undeniably my favorite ladies at Staples! They're good people who work hard, & the work created is flawless. ALL my needs are taken care of by these ladies!! I'll sing a song which rhymes to recall a name. In my opinion our name represents who we are. Dear Dawn & Lydia THANK YOU for ALL your help ALL the X!! *Funny movie* BEDAZZLED "COPIAS DOBLES" Su'per Duo Dawn & Lydia ~Dawn~ Beautiful Light ~Lydia~ Beautiful 1

    Cameron was energetic, engaging, and effective, both in helping me process the toner recycles that…read moreI brought in, and in quickly recognizing that she'd serve me best and most efficiently by asking her coworker, Derek, to undertake my other concern, which was a monitor's return. Derek was outstanding, patiently and persistently drilling down through the aftermath of my possessing neither a receipt nor more than a vague recollection of when I'd made my purchase. He was very inventive and improvisational in pursuing various electronic paths of investigation, ultimately ascertaining what I'd purchased, and when! My compliments both to Derek and to Cameron, and indeed to Staples for wisely taking on such kind, patient, and innovative, problem-solvers as Partners. They were relentlessly kind and helpful. Grateful thanks.

    Consolidated Communications

    Consolidated Communications

    (97 reviews)

    Sorry for the length... Just want to preface this by saying…read moreI'm not the one paying for the service but I help my father with technical stuff. He has been with consolidated communications before fairpoint was bought out by them, and before fairpoint was bought out by verizon. He has been on a 15mb/2mb plan for about 2 years now. Our first problem was when consolidated first bought out fairpoint, my father wanted to switch out his modem for something more modern (it only had wireless A/B, it could also not handle throughput well and even wired devices had unstable signal and the range was awful) . So I helped him pick out a router which I knew could also be used as a modem/router combo. Outside of our house, there is a wall mounted fiber box which has two connections. One was cable which is what the old modem used, and the other was ethernet. I had my dad call consolidated because the connection had to be switched on their end. They said it could not be done and that we could not use a router as a modem (which I told them it was a combo). After about a month of back and forth, they finally sent a technician out to our house and when he checked it out he said "Oh this just has to be switched out on our end." YEA I KNOW. I had been saying it for a month. After that our connection had been fairly smooth right up until about a few weeks ago. Then I had noticed things like major lag in gaming, voip functions such as zoom calls, or game chats cutting out. I had run a speed test and noticed that we were getting about 14.25mb down, which is slightly slower than usual when no devices were being used (usually its about 14.75) but ok because it's never going to reach exactly 15mb, but our upload speed was all over the place. Prior to the issues I would check it occasionally and we would get a consistent 1.70-1.90mb up unless other devices were being used. Now I check it and it would be as low as .3mb up. Other times it may start at about a 1.10mb and immediately start dropping and get as low as .7mb. It never reaches it's normal speed. I check it in the middle of the night sometimes as well because I figure MAYBE there is extra network traffic in our area during the day but the issues persist. I have troubleshooted my router, rebooted it, made sure to have only one device connected during a speedtest, turned off QoS settings, re-enable QoS settings, tried disabling any firewall settings, checked for new firmware which there wasn't, and I reinstalled the current firmware). We called the consolidated communications service department and explained the situation. All they can check on their end is whether or not we are getting service because all their computers tell them is something to the effect of "Service = OK/Not OK". They cannot check that we are getting the correct service, only that we are getting ANY service. After running the speed test several times with the service person on the phone and telling him the numbers (which again dropped as low as .4mb up) he said that it is NORMAL for the upload speed to be vary and be below the recommended speed and that unless we are doing a lot of uploads then it shouldn't be an issue and they couldn't send a technician without a fee. UMM, no it is not normal to drop down to less than a quarter of the speed my father is paying for when for the past two years we were consistently closer to 2mb then we were to 1mb. And it DOES cause issues. Ever tried having a voice chat when every other word cuts out? Playing certain online games lag and disconnect like crazy. He basically told us there was nothing they could do because we were getting service and since we are using a third party router they can't service us anyway. So there's no way they can check what kind of speeds we are getting coming into the house? And they can't send a technician to check we are getting the service that's being paid for without charging us? That's ridiculous. The only reason I'm giving them two stars instead of one is because of the billing department, which my father called after he got off the phone with the service department (he was thinking about closing his account and switching services to xfinity which he doesn't really want to do because they are already close to a monopoly as is). My father was paying about $60 for 15mb/2mb and I knew that was pretty abysmal for todays standards. On their website they were offering about three times the speed for less money. The billing department said we were absolutely right and they offered to upgrade us to 50mb/50mb connection and they were going to charge him $25 less per month. I mean better late then never, they never should have kept charging him that price for that service but at least the billing department was understanding and did the right thing. The funny thing is they have to send a technician to our house now anyway to upgrade some cabling now and they are going to do it for free while charging us less money!

    this company is the worst company I have ever had to deal with. service was not working properly…read morefor 3 months and they kept cancelling my tech appointments. every time I had to call, I was on hold for 45 minutes before even speaking with a representative.I cancelled service. DO NOT RECOMMEND!

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated October 2026

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