This is a very special store with very special people running it. We were in Portsmouth on the…read morefirst day of a recent vacation and my sunglasses lost a screw, making them unwearable. After trying one eyeglass store that couldn't fix them, we stopped into Eye Look Optical and Patty was more than happy to help. Not only did she replace the screw, but she adjusted the frame and cleaned them as well, at no charge. We live on the other side of the country, but this would be my go-to store for all things optical. They have an amazing selection of cool, independent brands and offer amazing expertise. Thanks Patty and team, for welcoming two strangers and treating them like family.

Walked in. Asked a basic insurance question. Was walking by the store. Woman at the desk was curt,…read moreunhelpful, and could clearly care less. I like to support local shops, but this is a hard pass for me. Bad vibes.

I was not impressed. They had only high end- high priced sun glasses and really little inventory…read more I purchased some two doors down at the sports shop.

If this is the one in the mall, this place is the shit. I called ahead to see if they had a pair of…read moreOakley's in stock, which they did, Ashley put a pair aside for me, and when I walked in she had them out and was cleaning them for me at the register, no fuss, no bullshit, just in and out with my fresh ass pair of dope Oakley's, all thanks to Ashely! No BS with her! Thanks Ashely for hooking it up!

I have to say at this time of year , I think we all can use a little boost in the good that's out…read morethere . It's out there and when you find it , it's worth passing on. I've done business at the Sunglasses Hut at Square One Mall before and although I've always been satisfied with the service I received, I'd like to thank Erik , thank you Erik . Erik offered great advice on picking out the perfect pair of Sunglasses . ( I bought two pairs). I wasn't sure about the return policy as this purchase was a gift giving one and I wanted to make sure if the recipients could return them if they aren't the style they like . Erik took the time to explain the Return policy ( doubt they'll want to ) but it's always best to ask . I was satisfied with the return policy , if needed . Thanks Erik . Happy Holidays to you and yours

I really do not enjoy this mall, but alas it's the closest to me where I can drive to on a crappy…read morerainy day like today. I needed to come here because I knew they had a Sunglass hut. I had bought my aunt a pair of Raybans for Christmas and she loved them however they were too loose on her face. Looking at the Sunglass Hut website I saw that they do free adjustments. Since I get out of work at a reasonable time, I told my aunt that we should go before she returns to the Motherland. Since it was a weekday, the mall was pretty empty and so was the store. We were the only people in the store so we did not have to wait at all to get help. The associate on duty, Wilmer, was so nice and helpful! We made small talk while he was fixing the Raybans and before I knew it, they were fixed! My aunt was so happy because she hasn't been able to wear them since I got them for her. The store is small but it looks like they have a good selection of brands/styles. If you happen to be in the area and are in need of some sunnies, definitely come here!

I have a couple pairs of designer sunglasses. My husband & I came here to purchase a new pair for…read morehim. While looking around I found a really cute pair for myself & ended up purchasing them. I wore them for a couple of weeks, but they kept sliding off my nose & just didn't fit my face well. Unfortunately I decided to return them this afternoon. Not only was the return process hassle free, but the sales associate remembered me from when I made the original purchase. I will never order my sunglasses again. I will always return here. Thank you!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Auburn Sunglass Hut at 385 Southbridge St to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

I love my sun glasses. I had a minor issue with them and. Jose was super helpful! He went above…read moreand beyond to help me.

I recently purchased a pair of sunglasses here, and the service was horrible. They came over and…read morerushed me, and then they didn't even clean the glasses off when I purchased them. They did not work with me and give me a deal, which I understand, but my experience was poor. I will not be going back! Next time I am just going to buy online from the brand directly.