Actually help as i had purchased a phone and was offered a discount when purchasing several months…read moreago Returned to implement and was advised couldn't help as only thru corporate Instead of calling corporate and assisting didn't offer to help me call just thats it Funny thing is i wanted to purchase the fiber internet service for My other house Instead im just going to cancel my at&t services i hv Exscuse was "we are not a corporate store" So that was my experience and the store was dead as door nail no activity at all Be guided accordingly

1500$ I Phone ruined by employee....Absolutely terrible service. My port on my brand new I phone 11…read morepro was swollen and the charger would not fit in the hole. It is a Manufacturing issue but she grabbed the phone out of my hands and proceeded to shove a charger in the port hole. Then she told me that I broke it previously and told me that I have no options but to get a wireless charger. I then told her that I carry insurance on the phone and she told me "go file a claim then." She told me that the phone was ruined. As she started to raise her voice and started screaming at me in front of her manager I picked up my things and left. DO NOT GO HERE!!! They will ruin your phone.

Nicole and David were very helpful when purchasing my new phone. Even when I had an issue with my…read morebilling I was help extremely fast and with no problems.

Had to come here unexpectedly when my boyfriend accidentally dropped his phone in the pool at our…read morevacation home. We called beforehand to let them know about the situation and asked if it was possible to get a new one, considering we are from Georgia. They said they could do it, and they were already ready for us when we got to the store. They made the process super easy and pretty quick for how much has to be done throughout the process. They were very friendly and personable as well. Very pleased with our experience!

Albert's technicians will fixed everything for you. He is a very professional person him and I went…read moreto collage together and he created his own business. Visit his location he will help you for sure. Albert es el mejor en la electrónica.

Let me start off by saying I'm glad a place like this exists. My Iphone 6 seemed to be having an…read moreissue with the Charge port and I really didn't look forward going to T-Mobile or Apple because my warranty was expired. I walked in to albert cell earlier today and was more than please with my visit. The gentlemen in the front greeted me, helped me figure out the problem to my phone and fixed my phone in less than 5 minutes. On top of that I wasn't charged for the service. I'd definitely recommend this place to a friend.

We are having so many issues with the account after we visit this store. The transaction was very…read moresimple we were updating our son phone. We paid for the taxes and the balance of the phone. We used to pay $255./monthly and now we are paying $297. My husband went to the store immediately because he noticed that she added Home Tech protection Services to the account without our authorization. She stated that was included in the new account. After several calls to ATT this services was removed. Next time we will go directly to a corporate office.

I have always been treated great and my problem resolved in a timely fashion. Love Jonathan. Hope…read morehe never leaves Keep up to great work guys. It's great to have this store near by and opened 7 days a week

Worst experience ever. The manager of the store nor staff is knowledgeable. They can not help you…read moreactivate replacement phones, they actually had no Samsung phones for sale in the store, they do not know how to ID verify you, so you can activate or transfer a number. Just don't do it!! You will regret it.

T mobile is a rip off. I had my service cut off twice, after I made arrangements to make 2 Separate…read morepayments. It is difficult to get hold of a customer service rep to talk too. If they are able to help you, over the phone, you get charged $10. I am switching back to Xfinity.

It's closed, for lease sign on the door. This location is closed, there is a for lease sticker on…read moredoor

I broke the screen on my iPhone X. My sister broke her iPhone X screen. So I needed to get two…read moreiPhone X fixed ASAP! I looked around on Yelp and found this highly reviewed place and called and asked if they could fix my phones. They were fortunately having a special and were able To see me that day and have my phones ready. Unfortunately I was super busy for about a week and kept missing them. So today I asked if they could see me and even though they were going to close, they kept the store open for me to come in and get my phones fixed!!! Now I can type again and have a beautiful lovely screen! They even added some screen Protectant glass and have a 30 day warranty if there are issues due to installation. I'm so happy! Thank you Rafa and Matt!! You guys are so awesome, nice, and fun. I hope my phone never cracks again but if it does I'm definitely coming to you!

03/2026 Rating: 5.0…read more That feeling when you realized that your phone is done-zo! I. Nearly. Died. Long storty short, my phone fell and briefly got wet. It was a Sunday afternoon and ts been raining buckets nonstop. Ran to AT&T, the young worker there, zero desire to provide customer service. Informed me that they do not schedule a tech to come to your home or work or in the middle of Walmart to fix your phone anymore. That I now I have to make an appointment and go to an Asurion facility and get it fix there myself and that I will pay an addition fee despite paying monthly for insurance. Ridiculous! Despite telling her that I have insurance, she did not really listen. She should've just advised me to go straigh to Asurion instead of keeping me there, trying to sell me an upgrade. I was ready to call T-mobile. STORE: Inside building is just an empty room with a costumer service counter and a wall of accessories for sale. They do all the repairs in the back. No decor whatsoever, just couple of chairs. The store is clean and they were sweeping the floor and was getting ready to mop near closing time. CUSTOMER SERVICE: In my desperation, I took a chance and drove to this location in the rain with 45 mins till they close. The store looked closed from the outside and I nearly died again. But, as soon as we entered, Joey came out and asked what's wrong and right away he diagnosed that I just need a new screen. He assured me that it would only take about 15 minutes, as long as I have my icloud information. Racking my brain, he returned not even 10 minutes later with my cellphone screen alive, bright and working!!! I was able to enter my icloud info and Joey promised 10 minutes. And he delivered! I am amazed. This has to be pure luck. He saw how stressed out I was and he made it his mission to fix it. I told him my experience at AT&T and asked how if they no longer do house calls and he said that is false. AT&T should have given me that option, something like choose mobile repair or something like that and I would've been able to schedule for someone to come to my work the very next day. Basically he told me that I could've done all of this at home via the website. So now I feel stupid, but really people, just do your job. 5 Stars for Joey's excellent customer service. He listened, he found a solution, he showed empathy and he was efficient. It was a horrible day, but in less than 30 minutes, he managed to save the rest of my Sunday. Thank you!

Very bad experience here. Poor communication and service. Go somewhere else. If you use Asurion,…read moreuse the option to ship your repair rather than bringing it to this store.

I had an amazing experience!!! Phil and Rafa were so wonderful. The customer service was impeccable…read moreand they were very knowledgeable and genuine with their service. I would definitely recommend this place for anyone who has issues with their phone.

Over 3 yrs to get a reply!!! Typical So FL attitude - not our fault while it never had a stability…read moreissue before the port was replaced. Your guys were the only ones to open the phone and it never worked right again. Three times they replaced the port and none addressed the random reboots. Instead of excuses, a refund for the extra costs I had trading in this phone. Cost to repair plus lost value of trade in resulted in over $500 out of pocket. Never trust anyone who fails to take ownership for their errors!!!

Leo did an Amazing job repairing the phone. He is a great person and his professionalism is…read moreincredible!Gonna come back for sure!!

From the owner: En Nous Móvil, somos expertos en reparaciones de Teléfonos Celulares, Tablets, Computadoras y…read moreConsolas de Video Juegos. Ubicados en 1207 W 44th Pl, Hialeah, FL, ofrecemos soluciones rápidas y confiables para cambio de pantallas, cambio de baterías, reparación de tarjetas madre y desbloqueo de dispositivos. Además, contamos con una amplia variedad de teléfonos desbloqueados y accesorios de alta calidad. ¿Buscas el mejor lugar para reparar tu teléfono en Hialeah? Trabajamos con todas las marcas: iPhone, Samsung, Xiaomi y más. Nuestro equipo de técnicos está listo para devolverte tu dispositivo como nuevo. Tu satisfacción es nuestra prioridad. ¡Visítanos hoy mismo y recibe el servicio que mereces!