They were the first to respond to my request. They were very nice, didn't have the battery in…read morestock, but they called me when it arrived. They installed it for me in about 5 minutes and I was on my way.

Let me start by saying they had my 65' Vizio smart tv since July 2 2026 I am just now getting it…read moreback today Oct 2 2026. so you been warned why it took so long I know now because they cracked the screen and they didn't tell me for weeks and wouldn't plug it up before we left talking bout it wouldn't come on but it did when I got home lines everywhere just kept giving me the run around for 3months. talking bout parts stuck on the ships it's not the backlight no it may be the power supply to make my review short its a lot that was done wrong as a so call repair professional all that was wrong with my tv was it was flickering at the bottom of the screen, I had pictures sound and everything just wanted the flickering to stop. Do Not recommended at all

I had an excellent experience with this Verizon Wireless location. While pondering upgrading my…read moreSamsung Galaxy S22 Ultra to the newest device S25 Ultra I searched on-line for phones and plans. Verizon had a trade in offer of $1000 to upgrade to the newest Galaxy. My old phone was in perfect condition and there were no issues but from my history with phones when things go bad I tend to have to upgrade immediately and they offer very little to no money for non working phones. A representative from this Verizon Wireless location called me. He told me that he saw I was interested in upgrading my phone but was wondering why I had not finalized my decision. He then asked if he could explain my options and walk me through different plans and devices. Thankfully Verizon's website has all the information you need to do everything online and explains everything very well. I truly appreciated the young man's call and if they did not close so early and charge $40 for me to come into the store I would have possibly did my upgrade in store. Either way the location provided excellent service. I strolled online for a few days trying to decide if I wanted my new phone mailed to me, have an associate come to my house and help me set it up for $40, go into the store and have someone do the upgrade also $40 or pickup the phone from the store and do it myself for free. I'm not sure when they started charging customers to come into the store for upgrades but if a phone cost over $1200 everything else should be free. I chose free and decided on having the phone placed in a locker at this Verizon location after I purchased it. I received an email once my phone was ready for pickup. I love that they have a locker pickup option and allowed me to get the phone at my convenience. When I arrived the store was closed. My pickup email gave clear instructions on how to retrieve my purchase from the locker. It was a painless process that took about 3 minutes, my phone and receipt were in a bag inside when I finally opened the locker. Although I did not have face to face contact, this Verizon location exceeded my expectations. I left feeling confident in my purchase and extremely satisfied with the service provided. I will definitely return to this store in the future if I need help with my phone or to purchase accessories.

Store is slow but carrier is great as far as service…read more Should hire people that care to maintain customer satisfaction all around

fuck this place would not recommened did not put the correct screen on my phone. my phone just…read moreblanked off. my phone was good for about a week and when took back they said they could not do anything ,rude customer service. told me 85 dollars on the phone but when took up there they said 95 which came up to 110 dollars. manerger got smart which he was the one they said he could do 85 dollars. and said they couldre fix the phone for 75 dollars which is gone come back up to aleast 90 dollars. why would i pay yall more money to mess my phone up again and for yall to say u cant do anything. if i could rate this 0 stars i would

I had a Great Experience with this company. My phone was shattered, they did an AWESOME JOB…read morerepairing and fixing it back to new. It didn't take them as long as I thought it would and they were very nice, professional and had polite manners. I also purchase two new phone cases to accompany my repaired phone..

John was there to help us in Labor Day weekend. He was the…read moreonly one working and it was pretty busy. He was very helpful, knowledgeable and extremely patient with all of the customers on the phone and in person.

Greg is always super helpful! We have been to the store multiple times and he is always…read moreknowledgeable, attentive to our needs, and kind!!

I had a very pleasant experience here at The Phone Shop. I had to replace a damaged screen for my…read moreandroid tablet. Once the part came in, they repaired it in short order and at a reasonable price. Although was a little impatient because I needed access to my data, I have to admit that April and Matthew were just great! I would highly recommend them for servicing any of your mobile devices. Satisfied Customer from Donalsonville

Great service. Friendly conversion as my phone screen was replaced in store, in less than an…read morehour. Will definitely repeat business here and refer friends.

Mary and her staff are the best. They will help you with all your gaming needs and offer a huge…read moreselection to choose from. If they don't have it they will certainly do their best to help you get it whether it be through order or by helping you locate it. The new store is great too. Go by and tell them hello and how nice things are and make sure to purchase something while there.

Loved it. Good prices, good customer service, and thousands of games!!! Almost every time I go…read morethere I get the game im looking for, or if I dont, I find another interesting game.

I was left on hold for 45 minutes trying to get clarity for overbilling. In the store when I…read morearrived i was treated with a dismissal tone when i brought it to the attention of Paz who is the store manager. The att services never began before june 20th upon in store initiation of services. From june to August i am overbilled by att because the store location made errors that caused the over billing. I was never given an apology on August 17th when i arrived at the store after being placed on hold for 45 minutes. I was in the store for over an hour and not provided an apology a corrected billing nor services resumed because my services is suspended through over billing and errors made through inefficient management at this store location. I requested a Regional manager number and name the in store manager refused and told me he was no longer on the clock. I contacted att customer service to assist me with resolving this issue. ​​

I received a sales letter in the mail for AT&T high speed Internet. So, I agreed to pay $ 68 for…read moreinternet service and received a modem with instructions. Since then, my internet is subpar. I checked the speed and appears that I'm only getting 2-5 mps speed. instead of the 100 mps offered. I called AT&T and was told that they don;t have fiber networks in Middle Georgia. And the service person told me to go elsewhere if I did not like that. I proceeded to inform her that AT&T is conducted false advertising through the postal service. She further said that I had to come in and talk to customer service which is what I will do. I just want to warn everyone not to use an inferior AT&T in this area. Discovered that they also don't provide landline service here anymore.