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Norcross, GA

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Verizon Authorized Retailer - TCC

3.0 (4 reviews)
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5 years ago

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2 years ago

Everything. This place sucks. Unprofessional & have people all over the place waiting , definitely needs more staff

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4 years ago

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4 years ago

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Compu-Shack Computer & Phone Outlet - iMac being fixed!

Compu-Shack Computer & Phone Outlet

(23 reviews)

$

I actually signed up for Yelp so I could set the record straight about this business (they don't…read morelet you see reviews that aren't from registered users). 4 years ago, when funds were low on my daughter's birthday, I chose Compu-Shack over Office Depot to get my daughter a laptop because of their customer service and understanding of my situation. Since then, all repairs and maintenance have been handled by Compu-Shack without any issues. Most recently, her screen died and some funky stuff was going on with the keyboard and pen. She was devastated because nothing had ever happened to her laptop, and she had 4 years of history she didn't want to worry about. Even though we had some stuff backed up, that laptop had become like her best friend. We thought for sure I would need to get her a new one but, nope! They fixed it right up, AND all the data was saved, drivers updated, pen replaced, etc. The screen wasnt a perfect match, so the view is a little dim but, she can see to work, and the owner knocked a good chunk of the price off because he felt bad about it being dim-this after trying for 2 hours to improve it; how often do you see that happen! I would have paid whatever to see the smile on her face when I brought it home. He also fixed it so she could use an external monitor, and now she has 2 monitors, which she proclaimed makes life so much easier. I have also referred anyone in need of PC/phone repairs here, and they have had no issues. The other reviews I see on here don't even make sense when I think of the level of customer satisfaction that I've witnessed while waiting for my own repairs. You also have to wonder how they stayed in business so long if everything said was true! In my opinion, the staff here is honest, friendly, caring, and knowledgeable about their business. It's comforting to listen to them answer calls, and walk customers through repairs or updates; other people would require them to come in so they can put a price tag on their help. If you need your tech handled by someone who cares about what they do and won't judge you, all for an affordable price--then this is the place to come. The techs at Compu-Shack handle devices like people on an operating table, and saving electronics is of the utmost importance to them. See for yourself; don't let someone else's bad experience cloud your judgment.

Compu Shack did an AMAZING job fixing my IPad Pro! Before going there I went to another repair shop…read morethat told me my iPad was indexable due to a small bend. I'm so glad I decided to not give up and go to Compu Shack. They were able to replace my cracked screen PLUS fix the bend; ALL in the same day. I'm so grateful and definitely give this repair shop a 10/10. I definitely recommend here.

Verizon Authorized Retailer - TCC - cellphoneaccessories - Updated October 2026

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